The medical assistant reports to the nurse manager and help patients by providing information, services, and assistance. Other duties include securing medical records, maintaining medical supplies inventory; performing preventive maintenance to keep equipment operating.

Essential Functions and Responsibilities 

(This list may not include all of the duties assigned.) 

• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary or abnormal findings to providers. 
• Prioritizes infection control practices; uses sterile technique as appropriate.
• Will be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. 
• Prepare treatment rooms for examination of patients; ensure disinfection and cleanliness between patient visits. 
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
• Reinforces physician's orders and answers questions regarding visit.
• Maintains safe, secure, positive attitude and healthy work environment by establishing and following standards and procedures, complying with legal regulations.
• Keeps supplies ready by inventorying stock; requesting refills as needed; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; reporting need for repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Assist with more complex procedures, such as HRA, (DXA) bone density scans.
• Maintains accurate and complete proper documentation for all patient encounters. 
• Other duties may be assigned, as required.

Qualifications

• Candidate should be willing and able to float to all locations on an as-needed basis
• Requires a high school diploma. 
• Medical Assistant certificate or equivalent experience such as 2 years of experience in a related field.
• Ability to type 40+ wpm and have experience with healthcare software.
• Phlebotomy license (preferred)
• Experience in HIV/AIDS, Hepatitis C and chronic diseases care/ management (preferred)
• Have the appropriate level of behavioral maturity and patience in handling patients.
• Have diplomacy and tact in handling difficult and irate patients.
• Ability to work effectively with men and transgender women of diverse races, ethnicities, ages, and sexual orientation in a multicultural environment. 

Company Requirements

• High School Diploma or Equivalent
• Must be able to pass a pre-employment drug test as well as a background check to include a 7-year criminal, 10-year SSN & employer history reference check as well as a pre-employment background check.
• Must be able to show proof of COVID-19 vaccination on first day of work. 
• Excellent interpersonal skills
• Attention to detail.
• Must be able to work flexible schedules. 
• Must take yearly flu shot and test for tuberculosis as required by the Centers for Disease Control and Prevention