Rochester, Minnesota, United States · Hybrid
$21/hr–$34/hr
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Medical insurance knowledge, Epic RC/EMR system, Phone etiquette, Customer service, Financial clearance
Rochester, Minnesota, United States · Hybrid
$21/hr–$34/hr
HYBRID: This is a hybrid position and must be located within 100 miles of any of the Mayo Clinic campuses for on-site expectations based on business needs. The Financial Clearance Call Center Representative (FCCCR) is re…
Skills: Customer service, Financial clearance, Registration, Insurance verification, Authorization recovery
Jacksonville, Florida, United States · Hybrid
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Nursing care, Patient triage, Pre-visit planning, Clinical guidance, Chart review
Jacksonville, Florida, United States · Hybrid
The registered nurse (RN) is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care. The RN supports professional nursing practice across practic…
Skills: Nursing care, Patient education, Phone triage, Pre-visit planning, Chart review
Jacksonville, Florida, United States · On-site
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Decontamination, Sterilization, Surgical instrument assembly, Packaging, Inventory management
Jacksonville, Florida, United States · On-site
Responsible for performing delegated activities to support the operating room team in the care of the surgical patient as well as procedural areas within the hospital. Duties are performed under the supervision of the Ce…
Skills: Decontamination, Instrument assembly, Sterilization, Surgical equipment maintenance, Inventory management
Mankato, Minnesota, United States · On-site
$20/hr–$25/hr
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Clerical duties, Customer service, Patient transport, Communication skills, Interpersonal skills
Mankato, Minnesota, United States · On-site
$20/hr–$25/hr
Performs various clerical, electronic and customer service duties to facilitate flow of patients in the department. Answers phones, assists with patient transfers, transports patients via wheelchair or cart, and performs…
Skills: Clerical duties, Customer service, Patient transport, Communication skills, Interpersonal skills
Jacksonville, Florida, United States · On-site
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Medical assistance, Patient care, Electronic medical records, Basic life support, Team collaboration
Jacksonville, Florida, United States · On-site
The medical assistant performs assigned tasks of direct and indirect care in the ambulatory setting to meet the care needs of patients under the direct supervision of a physician (medical acts) or assigned supervisor. Th…
Skills: Patient care, Medical assistance, Electronic medical records, Basic life support, Communication skills
Jacksonville, Florida, United States · On-site
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Nursing care, Patient education, Critical thinking, Leadership, Mentoring
Mankato, Kansas, United States · On-site
$21/hr–$29/hr
Mayo Clinic Global Security Officers provide a professional level of customer service and security presence. A Security officer will proactively patrol Mayo Clinic property and security sensitive areas. Will assist visit…
Skills: Customer service, Patrolling, Incident report writing, Defensive tactics, Emergency response
Mankato, Minnesota, United States · On-site
$21/hr–$29/hr
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Customer service, Security patrol, Incident reporting, Emergency response, Defensive tactics
Jacksonville, Florida, United States · On-site
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Nursing care, Patient education, Clinical coordination, Leadership, Mentoring
Jacksonville, Florida, United States · On-site
The registered nurse (RN) is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care. The RN supports professional nursing practice across practic…
Skills: Nursing care coordination, Patient education, Clinical leadership, Mentoring, Quality improvement
Scottsdale, Arizona, United States · On-site
$20/hr–$23/hr
This role represents Mayo Clinic as one of the first contact points a patient or visitor will encounter upon arriving to campus, and serves as a critical team member in facilitating patient visits. The General Services A…
Skills: Customer service, Communication, Conflict de-escalation, Problem-solving, Critical thinking
Scottsdale, Arizona, United States · On-site
$20/hr–$23/hr
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Customer service, Teamwork, Critical thinking, Problem-solving, Decision-making
Mankato, Kansas, United States · On-site
$20/hr–$29/hr
Nursing Assistant assists patients with delegated tasks of direct and indirect patient care, which support nursing practice under the direct supervision of a registered nurse. The nursing assistant carries out designated…
Skills: Patient care, Nursing support, Activities of daily living, Multi-tasking, Communication
Mankato, Minnesota, United States · On-site
$20/hr–$29/hr
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Patient care, Nursing assistance, Activities of daily living, Multi-tasking, Communication
Mankato, Minnesota, United States · On-site
$20/hr–$29/hr
Nursing Assistant assists patients with delegated tasks of direct and indirect patient care, which support nursing practice under the direct supervision of a registered nurse. The nursing assistant carries out designated…
Skills: Patient care, Nursing support, Activities of daily living, Basic nursing care, Multi-tasking
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The representative handles exception-based pre-registration and registration activities for hospital admissions and clinic visits. They also resolve financial questions regarding charge estimates, insurance coverage, and pre-service payments.
Candidates must have a High School Diploma or GED with at least 2 years of relevant experience, or a Bachelor's degree. Proficiency in medical insurance and Epic EMR systems is preferred.
HYBRID: This is a hybrid position and must be located within 100 miles of any of the Mayo Clinic campuses for on-site expectations based on business needs.
The Financial Clearance Call Center Representative (FCCCR) is responsible for handling exception based pre-registration and registration activities for hospital inpatient admissions, outpatient, ED, and clinic visits. Work may include handling and resolving missing registration items via work queues, in basket messages, and phone calls. In addition, this position may handle and resolve authorization form recovery activities, and coverage and guarantor related issues for hospital inpatient, outpatient, clinic and emergency departments. The FCCCR will receive call transfers from Appointment Schedulers (Schegistrars), and will assist patients will financial questions related to appointments including but not limited to: charge estimates, preservice payments including co-pays, co-insurance and pre-service deposit amounts, as well as insurance and coverage information. The FCCCR may place outbound calls to patients, providers, insurance companies and other departments in an effort to resolve patient financial questions prior to or as follow up to patient appointments. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations.
Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career. Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world. We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.
Offices: 200 First St. S.W., Rochester, Minnesota 55905, US · 13400 East Shea Blvd., Scottsdale, Arizona 85259, US · 4500 San Pablo Road, Jacksonville, Florida 32224, US · 5777 E Mayo Blvd, Phoenix, Arizona 85054, US · 201 W Center St., Rochester, MN 55902, US
Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career. Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world. We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.
Offices: 200 First St. S.W., Rochester, Minnesota 55905, US · 13400 East Shea Blvd., Scottsdale, Arizona 85259, US · 4500 San Pablo Road, Jacksonville, Florida 32224, US · 5777 E Mayo Blvd, Phoenix, Arizona 85054, US · 201 W Center St., Rochester, MN 55902, US
