Santa Fe Springs, California, United States · On-site
Description Description MATT Construction, the General Contractor that built such iconic structures as The Broad Museum and Academy Museum of Motion Pictures, is seeking a Helpdesk Technician 1 to join our team. About th…
Skills: Technical Support, Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, IT Asset Management
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Provide first-level technical support for hardware, software, and network issues across office and construction site environments. Manage IT asset deployment, user onboarding/offboarding, and ensure adherence to cybersecurity policies.
Requires 2 to 5 years of helpdesk experience and knowledge of Windows, Microsoft Office, and basic networking concepts. A bachelor's degree or relevant certifications like CompTIA A+ are preferred.
Description
MATT Construction, the General Contractor that built such iconic structures as The Broad Museum and Academy Museum of Motion Pictures, is seeking a Helpdesk Technician 1 to join our team.
About the Helpdesk Technician Role
The Helpdesk Technician 1 will provide first-level technical support to our employees, ensuring efficient operation and utilization of IT systems. This role involves troubleshooting hardware, software, and network issues, as well as assisting with IT asset management and user training. The ideal candidate will have a strong customer service orientation and an understanding of IT systems and networks.
This role is based in our Santa Fe Springs office Monday through Friday with visits to construction sites as needed.
•Provides basic support for construction platforms such as Procore and CMiC user access and troubleshooting
•Remediate any user account breaches immediately.
Business Alignment - Aligns IT strategy with construction and company objectives, driving innovation, efficiency, and organizational performance.
Requirements
MATT Construction is a family- and employee-owned general contractor that has built some of the most memorable buildings in the western states. MATT’s portfolio is extremely diverse, with deep expertise in museum, education, hospitality, office, residential, life science, and studio work, as well as adaptive reuse projects, tenant improvements and expansions and sustainable/LEED projects. We’ve received the AIA Award four times for “contributions and commitment which have enriched the practice of architecture and the built environment... through partnership and collaboration with the architects.” We are proud of these achievements because they speak not only to what we build, but to how we build and to how we build up others.
Offices: 9814 Norwalk Blvd., Suite 100, Santa Fe Springs, CA 90670, US · 3396 Willow Lane, ste 201, Westlake Village, CA 91361, US · 261 S Figueroa St, Los Angeles, California, US · 275 Shoreline Dr, Redwood City, California 94065, US
MATT Construction is a family- and employee-owned general contractor that has built some of the most memorable buildings in the western states. MATT’s portfolio is extremely diverse, with deep expertise in museum, education, hospitality, office, residential, life science, and studio work, as well as adaptive reuse projects, tenant improvements and expansions and sustainable/LEED projects. We’ve received the AIA Award four times for “contributions and commitment which have enriched the practice of architecture and the built environment... through partnership and collaboration with the architects.” We are proud of these achievements because they speak not only to what we build, but to how we build and to how we build up others.
Offices: 9814 Norwalk Blvd., Suite 100, Santa Fe Springs, CA 90670, US · 3396 Willow Lane, ste 201, Westlake Village, CA 91361, US · 261 S Figueroa St, Los Angeles, California, US · 275 Shoreline Dr, Redwood City, California 94065, US
