Oshtemo Charter Township, Michigan, United States · On-site
$16/hr–$18/hr
About the Role Are you the kind of person who keeps everything running smoothly, stays calm on a busy phone line, and genuinely enjoys helping people? We're looking for a Customer Service Representative / Scheduler to be…
Skills: Customer Service, Scheduling, Verbal Communication, Written Communication, Digital Communication
Oshtemo Charter Township, Michigan, United States • On-site
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The role involves fielding 40-60 incoming calls daily to book and manage service appointments for two shop locations. The scheduler coordinates with service and parts advisors to ensure accurate scheduling and a positive customer experience.
Candidates must have a high school diploma, a valid driver's license, and prior customer service experience. Strong communication and problem-solving skills are essential for effectively connecting with customers and resolving issues.
Are you the kind of person who keeps everything running smoothly, stays calm on a busy phone line, and genuinely enjoys helping people? We're looking for a Customer Service Representative / Scheduler to be the friendly first point of contact for our service customers. In this role, you'll field incoming calls, book service appointments across our two shops, and keep the daily workflow humming.
Our department operates:
[Company Name] is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
For a Journey Like No Other.
Service, Parts and Sales for Hyundai, Subaru, Volvo, VW and Audi. Family owned and operated since 1995- we pride ourselves on always treating YOU like Family! We make it easy to buy- and a pleasure to own. With $13.95 oil changes and free car washes- we are the dealership you enjoy returning to.
Offices: 5622 W Main St, Kalamazoo, MI 49009, US
For a Journey Like No Other.
Service, Parts and Sales for Hyundai, Subaru, Volvo, VW and Audi. Family owned and operated since 1995- we pride ourselves on always treating YOU like Family! We make it easy to buy- and a pleasure to own. With $13.95 oil changes and free car washes- we are the dealership you enjoy returning to.
Offices: 5622 W Main St, Kalamazoo, MI 49009, US
