India · Hybrid
About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more…
Skills: Solution-Focused Therapy, Clinical Documentation, Crisis Intervention, Workplace Wellness, Case Management
Minnesota, United States · Remote OK
About Lyra Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million…
Skills: Mandarin Fluency, Evidence-Based Therapy, Crisis Management, Clinical Assessment, Culturally Responsive Care
Conway, South Carolina, United States · On-site
About Lyra Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million…
Skills: Psychiatric Evaluation, Medication Management, Risk Assessment, Treatment Planning, Evidence-Based Treatment
Kochi, Kerala, India · Hybrid
About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more…
Skills: Solution-Focused Therapy, Clinical Documentation, Crisis Intervention, Workplace Wellness, Case Management
Hybrid
About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more…
Skills: Solution-Focused Therapy, Clinical Documentation, Crisis Intervention, Workplace Wellness, Stress Management
Mexico City, Mexico City, Mexico · On-site
$12k–$14k/mo
¿Quiénes somos? Somos el proveedor líder en beneficios de salud mental para colaboradores, brindando servicio a más de 17 millones de personas en todo el mundo y cubriendo 585, 000 vidas en Latinoamérica. Nuestra Cultura…
Skills: Cognitive Behavioral Therapy, Systemic Therapy, Crisis Intervention, Active Listening, Clinical Record Management
Mexico City, Mexico City, Mexico · On-site
$12k–$14k/mo
¿Quiénes somos? Somos el proveedor líder en beneficios de salud mental para colaboradores, brindando servicio a más de 17 millones de personas en todo el mundo y cubriendo 585, 000 vidas en Latinoamérica. Nuestra Cultura…
Skills: Cognitive Behavioral Therapy, Systemic Therapy, Crisis Intervention, Active Listening, Clinical Record Management
South Africa · Hybrid
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partn…
Skills: Project Management, Clinical Operations, EAP, Statistical Analysis, Excel
United States · Remote OK
$95k–$131k/yr
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partn…
Skills: Financial Modeling, Forecasting, Data Analysis, Excel, Tableau
Mexico City, Mexico City, Mexico · On-site
$12k–$14k/mo
¿Quiénes somos? Somos el proveedor líder en beneficios de salud mental para colaboradores, brindando servicio a más de 17 millones de personas en todo el mundo y cubriendo 585, 000 vidas en Latinoamérica. Nuestra Cultura…
Skills: Cognitive Behavioral Therapy, Systemic Therapy, Crisis Intervention, Active Listening, Clinical Record Management
United States · Remote Solely
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partn…
Skills: Crisis Management, Risk Assessment, Safety Planning, De-escalation, Clinical Care Navigation
United States · Remote Solely
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partn…
Skills: Crisis Assessment, Care Navigation, Spanish Fluency, Behavioral Health, Clinical Assessment
United States · Remote OK
$102k–$157k/yr
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partn…
Skills: Zendesk Development, Zendesk Administration, Zendesk AI, Zendesk Explore, Zendesk Apps Framework
United States · Remote OK
$106k–$146k/yr
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partn…
Skills: Project Management, Cross-functional Collaboration, Client Onboarding, Technical Operations, Process Optimization
South Africa · Remote Solely
About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more…
Skills: Customer Service, Administrative Coordination, Data Entry, Care Navigation, Time Management
United States · Remote OK
$85k–$117k/yr
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partn…
Skills: Strategic Sourcing, Procurement Operations, Contract Negotiation, SaaS Procurement, Project Management
Singapore · On-site
About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more…
Skills: B2B Business Development, Enterprise Sales, Strategic Partnerships, Go-To-Market Strategy, Consultative Selling
Wilmington, Delaware, United States · Hybrid
About Lyra Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million…
Skills: Psychiatric Evaluation, Medication Management, Risk Assessment, Evidence-Based Treatment, Patient-Centered Care
Harrisburg, Pennsylvania, United States · Hybrid
About Lyra Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million…
Skills: Psychiatric Evaluation, Medication Management, Risk Assessment, Treatment Planning, Child and Adolescent Care
East Brunswick, New Jersey, United States · Hybrid
About Lyra Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million…
Skills: Psychiatric Evaluation, Medication Management, Risk Assessment, Evidence-Based Treatment, Patient-Centered Care
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Provide high-quality mental health support to corporate employees using face-to-face, virtual, and telephonic modalities. Ensure strict adherence to 24-hour documentation compliance and follow established protocols for case authorization and emergency handling.
Requires a Master's degree or higher in Psychology or a related field and a valid professional license to practice in India. Candidates must have at least two years of post-qualification clinical experience, with a preference for prior EAP service experience.
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency.
Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
\nAffiliate EAP Counsellor (Network Partnership)As an Affiliate EAP Counsellor, you will serve as a vital clinical partner within our network, providing high-quality mental health support to corporate employees across various modalities. You will operate within a structured framework that prioritizes clinical integrity, timely documentation, and excellence in short-term, solution-focused therapy to deliver a premium care experience.
Engagement Type: Affiliate / Network Partner.
Modality & Setup: Flexible, multi-modal delivery based on case allocation.
Location Requirement: Preferred to have a dedicated physical office or clinic space in the city of application to support in-person counseling alongside virtual/telephonic sessions.
Multi-Modal Therapy: Deliver high-quality counselling via Face-to-Face (in-person), Virtual (on-camera), and Telephonic modalities.
Solution-Focused Interventions: Apply evidence-based practices tailored specifically to workplace wellness and employee care timelines.
24-Hour Mandate: Commit to Lyra’s strict 24-hour documentation compliance policy. All case notes must be completed within this timeframe to ensure seamless case management and accurate remuneration tracking.
Quality Standards: Maintain rigorous clinical notes that meet global quality standards and audit protocols.
Verification System: Ensure all client interactions are formally verified via Lyra’s official notice system. In the absence of a formal notification from Lyra Health, treatment cannot be initiated under the EAP umbrella.
Safety First: Actively identify high-risk cases, crises, or clinical "red flags," and strictly follow Lyra’s established Service Level Agreements (SLAs) for emergency handling.
Financial Integrity: Adhere to Lyra's direct-transaction policy. All fees are handled centrally, and any direct billing or transaction with the employee is strictly prohibited.
Non-Solicitation: Maintain total transparency and respect professional boundaries by adhering to a strict non-solicitation policy to safeguard the integrity of the EAP ecosystem.
Education: Master’s degree or higher in Counseling Psychology, Clinical Psychology, MPhil, or PhD.
Certification: A valid professional license or registration to practice counseling in India.
Experience Level: A minimum of two (2) years of post-qualification clinical experience following the completion of your Master’s degree.
Specialized Background: Prior experience as an EAP service provider is highly preferred, alongside a profound understanding of short-term, solution-focused therapeutic models.
We are seeking professionals with proven, demonstrable expertise in, but not limited to:
EAP Services & Workplace Wellness
Stress Management & Occupational Burnout
Relationship & Interpersonal Issues
Grief and Bereavement Counselling
Family/Play Therapy (or specialized creative interventions)
Clinical Excellence: Exceptional clinical skills with a deep commitment to evidence-based practices and clinical integrity.
Administrative Discipline: Highly organized with the professional discipline needed to meet strict administrative and documentation deadlines.
Communicator: Adaptive verbal and written communication skills, with the ability to establish quick, strong therapeutic alliances across multiple modalities.
Detail-Oriented: Meticulous attention to detail in maintaining strict confidentiality, record-keeping, and adhering to compliance procedures.
Collaborative: A strong network partner who aligns with internal operations and clinical oversight teams to achieve the highest care outcomes.
Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy in all client interactions.
Task Ownership: Ensure high precision in all clinical and administrative tasks within agreed-upon Service Level Agreements (SLAs).
Network Collaboration: Participate in the global standard of care, helping corporate employees navigate personal and professional challenges in a structured and supported environment.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
Our mission is to transform access to life-changing mental health care.
Lyra Health is the leading provider of Workforce Mental Health benefits, available to more than 17 million people globally. Lyra is transforming access to life-changing mental health care using AI-powered provider matching, personalized support, and a digital platform to deliver evidenced-based support for individuals and teams. Lyra quickly connects members to an exclusive network of mental health providers and well-being tools, to address every mental health need and deliver positive outcomes across race and ethnicity. Independent peer-reviewed research confirms that Lyra’s transformative care model helps people recover twice as fast. For more information about Lyra Health’s Workforce Mental Health benefits for employers, visit lyrahealth.com.
Offices: Burlingame, California 94010, US
Our mission is to transform access to life-changing mental health care.
Lyra Health is the leading provider of Workforce Mental Health benefits, available to more than 17 million people globally. Lyra is transforming access to life-changing mental health care using AI-powered provider matching, personalized support, and a digital platform to deliver evidenced-based support for individuals and teams. Lyra quickly connects members to an exclusive network of mental health providers and well-being tools, to address every mental health need and deliver positive outcomes across race and ethnicity. Independent peer-reviewed research confirms that Lyra’s transformative care model helps people recover twice as fast. For more information about Lyra Health’s Workforce Mental Health benefits for employers, visit lyrahealth.com.
Offices: Burlingame, California 94010, US
