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Jobs at Luxury Living (Now Hiring) — 1 open

Luxury Living

Exclusive Project Leasing Consultant

Chicago, Illinois, United States · On-site

Entry level

Position Summary Luxury Living is seeking an energetic, relationship-driven Leasing Consultant to represent our exclusive portfolio of luxury apartment communities throughout Chicago. As a Leasing Consultant, you are mor…

Skills: Consultative Selling, Customer Relationship Management, Hospitality, Lead Conversion, Pipeline Management

Exclusive Project Leasing Consultant

Luxury Living

Chicago, Illinois, United States • On-site

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Entry level

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  • Contract
  • Posted 14d ago
  • ~40 hrs/week

Responsibilities

The Leasing Consultant is responsible for managing the prospect pipeline and converting apartment tours into leases through personalized customer experiences. They must maintain CRM accuracy, execute disciplined follow-up, and represent the brand professionally within the Chicago luxury market.

Requirements

Candidates should be hospitality-minded, resilient, and possess exceptional communication skills. The role requires a coachable individual who is organized and capable of mastering property product knowledge and competitive landscapes.

Full job description

Position Summary

Luxury Living is seeking an energetic, relationship-driven Leasing Consultant to represent our exclusive portfolio of luxury apartment communities throughout Chicago.

As a Leasing Consultant, you are more than a salesperson—you are the first impression of both Luxury Living and our developer partners. You create exceptional experiences, build trust with prospective residents, and help customers confidently choose their next home.

Success in this role comes from combining hospitality, consultative selling, operational excellence, and disciplined follow-up to consistently deliver outstanding leasing results.

What Success Looks Like

Successful Leasing Consultants:

  • Create memorable customer experiences.
  • Build meaningful relationships with every prospect.
  • Convert tours into leases through thoughtful sales conversations.
  • Follow up consistently until prospects make a decision.
  • Master their property’s product and competitive landscape.
  • Represent Luxury Living professionally both on-site and in the community.
  • Contribute positively to their team culture.

Primary Responsibilities

Deliver Exceptional Customer Experiences

  • Welcome every prospect with professionalism, warmth, and enthusiasm.
  • Conduct personalized apartment tours that uncover customer needs.
  • Recommend the best apartment based on lifestyle rather than simply availability.
  • Build trust through product expertise and authentic conversation.
  • Create memorable experiences that generate referrals and positive online reviews.

Drive Leasing Performance

  • Meet or exceed leasing velocity goals.
  • Improve personal tour-to-lease conversion.
  • Execute timely and personalized follow-up.
  • Manage prospect pipeline in CRM.
  • Maintain CRM accuracy.
  • Respond quickly to new leads.

Become a Property Expert

  • Master floor plans, pricing, availability, amenities, and policies.
  • Stay informed on competitors and neighborhood developments.
  • Confidently communicate current leasing incentives.
  • Anticipate customer questions and objections.

Execute Operational Excellence

  • Follow Luxury Living’s Renter Journey Playbook.
  • Complete required training.
  • Maintain Fair Housing compliance.
  • Support application processing.
  • Maintain accurate documentation.
  • Assist with shared inboxes and administrative responsibilities.
  • Communicate effectively with the leasing team through company systems.

Represent the Brand

  • Participate in resident and marketing events.
  • Help generate positive online reviews.
  • Support leasing center presentation.
  • Report opportunities to improve the customer experience.
  • Represent Luxury Living with professionalism at every interaction.

Key Performance Indicators

Performance is measured through:

Sales Performance

  • Tour-to-Application Conversion/Closing Ratio

Customer Experience

  • Google Reviews
  • Customer Satisfaction Scores
  • Personalized Tours
  • Follow-Up Quality

Operational Excellence

  • CRM Compliance
  • Data Accuracy
  • Training Completion

Team Contribution

  • Collaboration
  • Communication
  • Reliability
  • Continuous Improvement

What You Bring

Beyond licensing and experience…

We’re looking for someone who is:

  • Curious
  • Coachable
  • Hospitality-minded
  • Confident
  • Organized
  • Resilient
  • Accountable
  • Competitive
  • Solution-oriented
  • Adaptable
  • An exceptional communicator

What Great Looks Like at Luxury Living

A great Leasing Consultant doesn’t simply unlock apartment doors.

They build relationships.

They listen before they sell.

They create confidence.

They follow up thoughtfully.

They know every customer has choices—and they make Luxury Living's Exclusive properties the obvious ones.

They understand that every interaction reflects not only on themselves but on Luxury Living and the developer partners who trust us to represent their communities.

Related keywords

Luxury LivingLeasing ConsultantCRMFair HousingTour-to-Lease ConversionRenter Journey PlaybookReal EstateProperty ManagementLead ManagementCustomer SatisfactionChicago Real EstateLuxury Apartments

About Luxury Living

LinkedInVisit site

Luxury Living is an award-winning real estate brokerage and multifamily development consulting firm.

Industry
Real Estate
Company size
11-50 employees
Founded
2007
Headquarters
Chicago, Illinois
LinkedIn followers
3,752

Founded in 2007, Luxury Living is a vertically integrated, Chicago-based residential real estate company offering boutique brokerage services balanced with best-in-class multifamily consulting, marketing, leasing, and development. The real estate firm aligns renter insights, performance marketing, and development goals to deliver unbeatable results. Rooted in premier customer service with a seamless showing and leasing process, Luxury Living has leased and renewed more than 27,000 luxury apartments, $200M in for-sale condos and homes, and generated $10 billion in value for multifamily developers and owners. Luxury Living is a repeat Inc 5000 fastest-growing company in America, making the list six times To learn more about Luxury Living, visit www.LuxuryLivingChicago.com.

Offices: 405 W Superior St, Chicago, Illinois 60654, US

residential leasingresidential salesreal estate consultingmultifamily consultingleasing strategiesbrandingand marketing
View all jobs at Luxury Living

About Luxury Living

LinkedInVisit site

Luxury Living is an award-winning real estate brokerage and multifamily development consulting firm.

Industry
Real Estate
Company size
11-50 employees
Founded
2007
Headquarters
Chicago, Illinois
LinkedIn followers
3,752

Founded in 2007, Luxury Living is a vertically integrated, Chicago-based residential real estate company offering boutique brokerage services balanced with best-in-class multifamily consulting, marketing, leasing, and development. The real estate firm aligns renter insights, performance marketing, and development goals to deliver unbeatable results. Rooted in premier customer service with a seamless showing and leasing process, Luxury Living has leased and renewed more than 27,000 luxury apartments, $200M in for-sale condos and homes, and generated $10 billion in value for multifamily developers and owners. Luxury Living is a repeat Inc 5000 fastest-growing company in America, making the list six times To learn more about Luxury Living, visit www.LuxuryLivingChicago.com.

Offices: 405 W Superior St, Chicago, Illinois 60654, US

residential leasingresidential salesreal estate consultingmultifamily consultingleasing strategiesbrandingand marketing
View all jobs at Luxury Living

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