Hyderabad, Telangana, India · Hybrid
Company Overview LoginRadius stands at the forefront of innovation with our cutting-edge Customer Identity and Access Management (CIAM) platform. Our mission is to revolutionize the way businesses manage customer identit…
Skills: JavaScript, Node.js, Php, .Net, Golang
Hyderabad, Telangana, India · On-site
Company Overview LoginRadius stands at the forefront of innovation with our cutting-edge Customer Identity and Access Management (CIAM) platform. Our mission is to revolutionize the way businesses manage customer identit…
Skills: Automated Testing, API Testing, NodeJS, Unit Testing, BDD
Remote OK
This is a remote position. Company Overview LoginRadius stands at the forefront of innovation with our cutting-edge Customer Identity and Access Management (CIAM) platform. Our mission is to revolutionize the way busines…
Skills: Content Marketing, SEO, Conversion Rate Optimization, Email Marketing, Demand Generation
Remote OK
This is a remote position. Company Overview LoginRadius stands at the forefront of innovation with our cutting-edge Customer Identity and Access Management (CIAM) platform. Our mission is to revolutionize the way bus…
Skills: Demand Generation, B2B SaaS Marketing, Account-Based Marketing, SEM, Social Ads
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The role involves leading customers through the technical implementation of SaaS identity products and providing expert guidance on configuration and customization. You will act as the primary technical contact for assigned customers, managing their technical lifecycle from onboarding to optimization.
Candidates need 3-6 years of experience with proficiency in JavaScript or similar backend languages and strong problem-solving skills. A Bachelor's degree in Computer Science or a related field is required, along with the ability to handle client-facing interactions.
Required Skills:
Customer Engagement
Collaborate closely with Customer Onboarding managers to deliver exceptional onboarding experiences and ensure smooth technical implementations.
Serve as the technical expert and product specialist, offering guidance on product functionality, requirements, technology, and best practices.
Develop strong relationships with key stakeholders to understand their business goals and technical needs effectively.
Technical Implementation
Lead customers through the technical implementation process of our SaaS identity products.
Provide expert advice on best practices, configuration, and customization to meet specific customer use cases. Conduct comprehensive technical training sessions to equip customers with the knowledge needed to leverage our products effectively.
Set up and configure customer environments, ensuring optimal deployment.
Troubleshoot implementation issues and support customers through resolution processes.
Collaborate with customers on testing procedures to ensure the reliability and performance of our product implementations.
Technical Account Maintenance and Management
Act as the primary technical contact for all product-related initiatives and projects across your assigned customer base.
Drive technical engagements throughout the customer lifecycle, offering guidance from initial implementation to ongoing optimization.
Support customers with technical advice and consultation for new use cases, migrations, and enhancement initiatives.
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven ability to manage multiple projects and deliver results within deadlines.
Strong interpersonal skills and the ability to work effectively in a team environment.
Hybrid Working Environment
Competitive Package
Tax-Friendly CTC Structure
Rewards and Recognitions
Certification Policy - Our focus is learning and skill development
Health Insurance
Accidental Insurance
Start with identity. Go anywhere.
LoginRadius is an API-driven identity platform designed to simplify the implementation of enterprise-grade features like Authentication, Authorization, Identity Verification, and User Management. Our products like Single Sign-On (SSO), Adaptive MFA, Passkeys, Fine-Grained Security Controls, Private Cloud, and Regulatory Compliances can be deployed in minutes (not months). Developers can integrate LoginRadius into their web and mobile apps with open-source SDKs, customizable login interfaces, and low-code Identity Orchestration capabilities, all designed for zero to minimal coding, along with real-time event-driven integrations via webhooks.
Offices: 450 SW Marine Dr, Vancouver, British Columbia V5X 4V2, CA · 50 California, St #1500, San Francisco, California 94111, US · 115 Ajmer Road, Bidla Sons Building, Jaipur, Rajasthan 302021, IN · Sanali Spazio, Next to Inorbit Mall Rd, HITEC City, Hyderabad, Telangana 500081, IN
Start with identity. Go anywhere.
LoginRadius is an API-driven identity platform designed to simplify the implementation of enterprise-grade features like Authentication, Authorization, Identity Verification, and User Management. Our products like Single Sign-On (SSO), Adaptive MFA, Passkeys, Fine-Grained Security Controls, Private Cloud, and Regulatory Compliances can be deployed in minutes (not months). Developers can integrate LoginRadius into their web and mobile apps with open-source SDKs, customizable login interfaces, and low-code Identity Orchestration capabilities, all designed for zero to minimal coding, along with real-time event-driven integrations via webhooks.
Offices: 450 SW Marine Dr, Vancouver, British Columbia V5X 4V2, CA · 50 California, St #1500, San Francisco, California 94111, US · 115 Ajmer Road, Bidla Sons Building, Jaipur, Rajasthan 302021, IN · Sanali Spazio, Next to Inorbit Mall Rd, HITEC City, Hyderabad, Telangana 500081, IN
