Natchitoches, Louisiana, United States · Remote OK
Supervisor, Training and Quality Role and Responsibilities The Training and Quality Supervisor will provide day-to-day leadership and oversight for the Training and Quality functions supporting both the RxCompass and Var…
Skills: Leadership, Training Development, Facilitation, Quality Monitoring, Coaching
Natchitoches, Louisiana, United States · Remote OK
Account Manager - REMOTERole and Responsibilities An Account Manager owns the day-to-day customer service and support for their assigned clients to deliver best-in-class service and ensure all client needs and objectives…
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Natchitoches, Louisiana, United States · On-site
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Provide day-to-day leadership for Training and Quality functions supporting RxCompass and Variable Copay programs. Oversee quality monitoring, SOP governance, and the development of training plans for new hires and existing associates.
Requires previous leadership experience in training, quality, or operations, specifically within healthcare or pharmacy benefit environments. Must be proficient in creating SOPs and maintaining compliance with HIPAA regulations.
Supervisor, Training and Quality
The Training and Quality Supervisor will provide day-to-day leadership and oversight for the Training and Quality functions supporting both the RxCompass and Variable Copay programs. This role will be responsible for ensuring consistent training delivery, quality monitoring, SOP governance, process documentation, and associate readiness across both programs. The Supervisor will oversee Quality Consultants and Training Specialists, support onboarding and continuing education needs, and ensure training and quality processes are aligned with operational expectations, compliance requirements, client needs, and program growth. This role will also support preparation for future seasonal volume, including the development of the training plan for future welcome seasons. The Training and Quality Supervisor is required to perform the following duties and professionally undertake the following responsibilities:
Our benefit package is designed to keep our employees happy and healthy - physically, mentally and financially.
RxCompass, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RxCompass, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
RxCompass, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of RxCompass, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V
We have a new name. Our commitment to reshape pharmacy benefits remains the same.
Liviniti is one of the most trusted PBM partners in the market today, delivering savings, clinical value and exceptional service to clients within a completely transparent business model. Founded in 2011 as Southern Scripts, we are proud innovators of solutions that fully reflect the size and scope of our national business today, reinforcing how medications help people live their best lives, with infinite possibilities for better health. Serving clients and plan members across the country, Liviniti is well known as a scaled alternative for employers who are not satisfied with the traditional PBM model.
Offices: 411 Bienville St, Natchitoches, Louisiana 71457, US
We have a new name. Our commitment to reshape pharmacy benefits remains the same.
Liviniti is one of the most trusted PBM partners in the market today, delivering savings, clinical value and exceptional service to clients within a completely transparent business model. Founded in 2011 as Southern Scripts, we are proud innovators of solutions that fully reflect the size and scope of our national business today, reinforcing how medications help people live their best lives, with infinite possibilities for better health. Serving clients and plan members across the country, Liviniti is well known as a scaled alternative for employers who are not satisfied with the traditional PBM model.
Offices: 411 Bienville St, Natchitoches, Louisiana 71457, US
