Lipa, Batangas, Philippines · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Order Processing, Customer Relationship Management, SAP, MRP, MS Office
Piedras Negras, Coahuila, Mexico · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Materials Planning, Inventory Optimization, ERP Management, Supply Chain Coordination, Analytical Skills
Piedras Negras, Coahuila, Mexico · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Materials Planning, Inventory Optimization, ERP Planning, Supply Chain Management, Analytical Skills
Germany · Remote OK
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Product Reliability Engineering, Semiconductor Reliability, Failure Mechanism Analysis, Qualification Planning, Physics-of-Failure
Piedras Negras, Coahuila, Mexico · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Production Planning, SAP, Excel, Power BI, Lean Manufacturing
Piedras Negras, Coahuila, Mexico · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Production Planning, SAP, Excel, Power BI, Lean Manufacturing
Piedras Negras, Coahuila, Mexico · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Production Planning, Materials Management, SAP, Excel, Power BI
Piedras Negras, Coahuila, Mexico · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Production Planning, Materials Management, SAP, Excel, Power BI
Piedras Negras, Coahuila, Mexico · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Production Planning, Materials Management, SAP, Excel, Power BI
Chippenham, England, United Kingdom · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Semiconductor Processing, Attention To Detail, Data Entry, Numeracy, Windows OS
Piedras Negras, Coahuila, Mexico · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Time Studies, Capacity Analysis, Resource Utilization, Process Balancing, Productivity Analysis
Piedras Negras, Coahuila, Mexico · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Time Studies, Capacity Analysis, Resource Utilization, Process Balancing, Productivity Analysis
Piedras Negras, Coahuila, Mexico · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Time Studies, Capacity Analysis, Resource Utilization, Process Balancing, Productivity Analysis
Piedras Negras, Coahuila, Mexico · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Time Studies, Capacity Analysis, Resource Utilization, Process Balancing, Productivity Analysis
Piedras Negras, Coahuila, Mexico · On-site
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Production Planning, Materials Management, SAP, Excel, Power BI
San Sebastián, Autonomous Community of the Basque Country, Spain · On-site
$230k–$270k/yr
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: System-level Strategy, Customer Engagement, Application Validation, Power Electronics, Semiconductor Applications
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The role focuses on managing the end-to-end order process from entry to delivery to maintain customer loyalty. It also involves providing sales support through RFQs and improving order processing procedures.
Candidates must have a Bachelor's degree and at least 2 years of relevant customer service experience. Proficiency in English and knowledge of SAP or MRP systems is preferred.
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward.
The primary responsibilities of this position will be to maintain and/or increase customer loyalty by supporting customers from ordering through delivery. Further, the associate is responsible for managing orders in an accurate, timely, and professional way
About the job:
Handles order processing, including receiving customer purchase orders (EDI, mail, fax), order entry within 24 hours, order changes/cancellations, and blocked order resolution.
Supports customer requests, including order expedites, special shipments, stock availability checks, delivery updates, complaint handling (8D), and returns, credits, or debits.
Builds strong customer relationships by proactively communicating delivery status, managing open order reports, maintaining regular customer contact, participating in customer-focused improvement projects, and providing backup support for other CSRs.
Provides sales support by managing RFQs and quote renewals, coordinating pricing approvals with Product Management, maintaining price books, and distributing PCNs to customers.
Reviews and improves order processing procedures, maintains customer data, and ensures quality-related information and requirements are properly communicated and addressed by relevant teams.
About you:
Graduated with a Bachelor’s Degree
2+ years of relevant experience in a customer service-related environment is mandatory
Excellent writing and verbal English language skills are required; 2nd and 3rd languages are a plus (Mandarin, Japanese, Korean, German, French)
Basic/advanced knowledge of MS Office
SAP and Material Resource Planning (MRP) system knowledge is preferred
Working knowledge of quality standards (ISO/QS/TS) is preferred
At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.
Expertise Applied | Answers Delivered
Littelfuse, Inc. (NASDAQ: LFUS) is a diversified, industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Across more than 20 countries, and with approximately 16,000 global associates, we partner with customers to design and deliver innovative, reliable solutions. Serving over 100,000 end customers, our products are found in a variety of industrial, transportation, and electronics end markets – everywhere, every day. Headquartered in Chicago, Illinois, United States, Littelfuse has been driving innovation and technology, and building communities for more than 95 years. View our broad and deep product portfolio: https://www.littelfuse.com/ Littelfuse has had a long-standing commitment to ensuring a diversified workforce through equal employment opportunities. Maintaining a diversified workforce is critical to the success of our organization. Each associate receives equal employment opportunity regardless of race, color, religion, creed, sex (with or without sexual conduct), marital status, national origin, citizenship, ancestry, age, physical or mental disability, medical condition, order of protection status, military status, sexual orientation, gender expression or identity, genetic information, unfavorable discharge from military service, and any other protected class under federal, state or local law.
Offices: 6133 N River Rd, Suite 500, Rosemont, Illinois 60018, US
Expertise Applied | Answers Delivered
Littelfuse, Inc. (NASDAQ: LFUS) is a diversified, industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Across more than 20 countries, and with approximately 16,000 global associates, we partner with customers to design and deliver innovative, reliable solutions. Serving over 100,000 end customers, our products are found in a variety of industrial, transportation, and electronics end markets – everywhere, every day. Headquartered in Chicago, Illinois, United States, Littelfuse has been driving innovation and technology, and building communities for more than 95 years. View our broad and deep product portfolio: https://www.littelfuse.com/ Littelfuse has had a long-standing commitment to ensuring a diversified workforce through equal employment opportunities. Maintaining a diversified workforce is critical to the success of our organization. Each associate receives equal employment opportunity regardless of race, color, religion, creed, sex (with or without sexual conduct), marital status, national origin, citizenship, ancestry, age, physical or mental disability, medical condition, order of protection status, military status, sexual orientation, gender expression or identity, genetic information, unfavorable discharge from military service, and any other protected class under federal, state or local law.
Offices: 6133 N River Rd, Suite 500, Rosemont, Illinois 60018, US
