Cumming, Georgia, United States · On-site
$22/hr–$24/hr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Patient Care, Vitals Collection, Medication Administration, EMR Proficiency, HIPAA Compliance
Carmel, New York, United States · On-site
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthc…
Skills: Customer service, Administrative support, Scheduling, Patient intake, Billing
Louisville, Kentucky, United States · Hybrid
$85k–$97k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Clinical counseling, Behavioral health, Patient care, Mental healthcare, Telemedicine
Fort Thomas, Kentucky, United States · Hybrid
$90k–$103k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Clinical counseling, Behavioral health, Patient care, Mental healthcare, Outpatient care
Lexington, Kentucky, United States · Hybrid
$330k–$375k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Medication management, Psychotherapy, Clinical excellence, Patient care, Telemedicine
Fort Thomas, Kentucky, United States · Hybrid
$91k–$104k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Mental health therapy, Clinical excellence, Behavioral healthcare, Patient care, Telemedicine
Lexington, Kentucky, United States · Hybrid
$85k–$97k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Mental health therapy, Clinical excellence, Patient care, Behavioral healthcare, Outpatient care
Lexington, Kentucky, United States · Hybrid
$330k–$375k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Psychiatry, TMS, Medication management, Psychotherapy, Clinical excellence
Louisville, Kentucky, United States · Hybrid
$91k–$104k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Licensed Marriage & Family Therapist, Behavioral health, Mental healthcare, Outpatient care, Telemedicine
Louisville, Kentucky, United States · Hybrid
$345k–$385k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Medication management, Psychotherapy, Clinical excellence, Patient care, Child and adolescent psychiatry
Fort Thomas, Kentucky, United States · Hybrid
$345k–$385k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Psychiatry, Medication management, Psychotherapy, Clinical excellence, Telemedicine
Fort Mitchell, Kentucky, United States · Hybrid
$345k–$385k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Psychiatry, Medication management, Psychotherapy, Clinical excellence, Telemedicine
Lexington, Kentucky, United States · Hybrid
$130k–$185k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Psychological testing, Assessment batteries, Diagnostic clarification, Treatment planning, Psychological measures
Louisville, Kentucky, United States · Hybrid
$350k–$395k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Medication management, Psychotherapy, Child psychiatry, Adolescent psychiatry, Clinical excellence
Louisville, Kentucky, United States · Hybrid
$104k–$135k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Clinical psychology, Outpatient care, Behavioral health, Patient care, Evidence-based treatment
Lexington, Kentucky, United States · Hybrid
$345k–$385k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Psychiatry, Medication management, Psychotherapy, Child and adolescent psychiatry, Clinical excellence
Medfield, Massachusetts, United States · Hybrid
$300k–$373k/yr
At LifeStance, we are committed to making high-quality mental health care more accessible without compromising what matters most to clinicians: time with patients, access to a multidisciplinary team, and a culture that p…
Skills: Psychiatry, Mental health care, Psychotherapy, Clinical excellence, Evidence-based care
San Diego, California, United States · Hybrid
$70k–$80k/yr
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthc…
Skills: Sales, Business development, Relationship management, Marketing, Referral management
Leesburg, Virginia, United States · On-site
$75k–$90k/yr
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthc…
Skills: Financial performance management, Operational excellence, Team leadership, Performance management, Staff training
New Lenox, Illinois, United States · On-site
$115k–$135k/yr
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access t…
Skills: Clinical psychology, Therapy, Behavioral health, Patient care, Clinical excellence
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The Spravato Medical Assistant coordinates medical care and provides support to patients and psychiatric clinicians within a behavioral health setting. Responsibilities include managing clinical therapies, administering medications, maintaining accurate patient records, and ensuring operational excellence in the clinic.
Candidates must be a Certified Medical Assistant with at least a high school diploma or equivalent. The role requires proficiency in EMR software, current BLS certification, and the ability to handle sensitive patient information in compliance with HIPAA regulations.
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health.
Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team!
The Spravato Medical Assistant is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to patients as they navigate the mental health experience.
\nDuties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection
Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction
Patient Support:
Oversee the daily operations and management of clinical therapies under the direction of the Physician
Greet and room patients, obtain weight and vitals, review any relevant medical information and current medications, administer medications as indicated and ordered
Review all screeners related to patient’s appointment and alert physician if abnormal or high scores are reported
Provide clear patient instructions and education regarding treatments
Ensure all relevant documentation and consents are signed before starting treatment
Ensure adequate medication dosages and confirm accurate dose before administration of medication
Before starting treatment ensure correct patient identification is obtained, chairside
Monitor and assess patients thoroughly throughout their stay
Maintain all clinical logs to ensure compliance and accuracy
Ensure clinic prep is complete for the next shift
Review intakes and collaborate with psychiatric clinician, regarding new patient paperwork
Establish professional relationships with new and existing patients
Timely submission of charting and documentation requirements for each patient
Maintain an orderly configuration for the storage of supplies, including expiration dates and sufficient levels of the required supply
Monitor and report inventory requirements needed for daily operation
Maintain and comply with DEA regulations of controlled substances
Maintain a safe and clean working environment by complying with procedures, rules, and regulations
Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA)
Facilitate communication as needed between the patient, medical staff and the patient’s pharmacy, including arranging medication deliveries
Ensure accuracy of patient pharmacy information in the medical record
Assist in coordination of internal and external referrals for specialty services care
Clinician Support
Provide general clinician support – assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Current BLS Certification
Understanding of documentation standards
Education and Experience:
Certified Medical Assistant
High School or equivalent required, associates/bachelor’s degree preferred .
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Professionalism and Decision-making Responsibilities:
Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.
Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem.
Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.
Organization & Attention to Detail: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, and information. Understand the need for accurate information in data entry and communication with patients/clients and staff.
Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Location:
100% Onsite at a LifeStance Practice Location
Compensation:
Base Salary: Competitive hourly rate based on tenure, experience, & market / geography
Bonus: Semi-Annual bonus based on performance in an assigned campaign / initiative
Paid Time Off (PTO): Time Away with Pay (TAWP)
LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US.
LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
If you elect to interact with us via our website, please only use www.lifestance.com or www.careers.lifestance.com. Additionally, our recruiters utilize email addresses with the @lifestance.com domain. Other websites and domains are not affiliated with LifeStance Health and may represent threats to your data security.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at [email protected] or by calling +1-800-308-0994. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.
Reimagining Mental Health
LifeStance Health is a behavioral health care company focused on providing evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in care settings that include acute inpatient, partial hospitalization, intensive outpatient, outpatient, community-based and in-home. Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better. Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare. Our Values: Belonging We cultivate a space where everyone shows up as their authentic self. Courage We are all accountable for doing the right thing–even when it's hard–because we know it's worth it. Empathy We seek out diverse perspectives and listen to learn without judgement. One Team We realize our full potential when we work together towards our shared purpose.
Offices: 4800 N Scottsdale Rd, Scottsdale, Arizona 85251, US
Reimagining Mental Health
LifeStance Health is a behavioral health care company focused on providing evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in care settings that include acute inpatient, partial hospitalization, intensive outpatient, outpatient, community-based and in-home. Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better. Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare. Our Values: Belonging We cultivate a space where everyone shows up as their authentic self. Courage We are all accountable for doing the right thing–even when it's hard–because we know it's worth it. Empathy We seek out diverse perspectives and listen to learn without judgement. One Team We realize our full potential when we work together towards our shared purpose.
Offices: 4800 N Scottsdale Rd, Scottsdale, Arizona 85251, US
