Description US Auto Trust is one of Southern California’s fastest-growing luxury automotive groups, proudly representing world-renowned brands such as Lamborghini, Ferrari, Aston Martin, and Cadillac. Lamborghini Dallas …
Skills: Customer Service, Automotive Service Advising, CSI Management, Vehicle Inspection, Service Estimating
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Full-time
Healthcare Options, Medical Insurance, Dental Insurance, Vision Insurance, 401(k) With Company Match, Paid Vacation
Posted 6d ago
~40 hrs/week
Responsibilities
The Service Advisor is responsible for greeting customers, diagnosing vehicle needs through inspections, and providing accurate repair estimates. They must maintain high Customer Satisfaction Index (CSI) ratings while coordinating service schedules and advising clients on vehicle maintenance.
Requirements
Candidates must have a minimum of 3 years of automotive experience and a valid driver's license with a clean record. Strong communication skills and a proven track record of maintaining high CSI scores are required.
Full job description
Description
US Auto Trust is one of Southern California’s fastest-growing luxury automotive groups, proudly representing world-renowned brands such as Lamborghini, Ferrari, Aston Martin, and Cadillac.
Lamborghini Dallas is seeking an experienced Automotive Service Advisor to join our rapidly expanding team. This is a unique opportunity to work with one of the most prestigious luxury brands in the industry while advancing your career in a high-performance environment.
We offer competitive compensation, a comprehensive benefits package, and strong opportunities for professional growth. If you take pride in your work and are passionate about delivering an exceptional customer experience, we invite you to join a team that shares your commitment to excellence and continued success. APPLY TODAY!
Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Greets customers in a timely, friendly manner and obtains vehicle information.
Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Schedules and estimates of vehicle service and repairs.
Confers with customers about inspection results, recommends corrective procedures and prepares work order for needed repairs.
Prepares and helps customers understand repair orders by showing time, cost, and labor estimates for service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards, always demonstrating professionalism and courtesy with customers.
What We Offer:
Comprehensive benefits program, including healthcare options (medical, dental, and vision) and a 401(k) with company match
Paid vacation and sick time
Ongoing training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests
Values-driven culture built on integrity, professionalism, excellence, and teamwork
Requirements
Previous automotive experience (3 years minimum) Preferred
Genuine interest in providing an exceptional customer experience
Reliability, enthusiasm, friendliness and a positive "team-player" attitude
Welcome to Lamborghini Dallas, where luxury and performance merge to ignite the extraordinary. As the largest dealership of its kind in the United States, we are your premier destination for the ultimate Lamborghini experience, representing the prestigious Lamborghini brand and its storied pedigree. We are proud to have been named the Lamborghini Dealer of the Year for the U.S. for the 12th year in a row in 2023 on DealerRater.
With our passion for high-performance vehicles, Lamborghini Dallas established its presence in Texas in 2003, proudly becoming the state's first Lamborghini dealership. Since then, we have remained dedicated to serving the Lamborghini community and enthusiasts throughout the region. In 2006, Lamborghini Dallas joined the esteemed Boardwalk Auto Group, further solidifying our commitment to excellence. Our unwavering dedication to performance and customer satisfaction extends to every interaction, ensuring that your journey with Lamborghini Dallas exceeds your expectations.
Located in Richardson, Texas, our state-of-the-art facility boasts a captivating Lamborghini showroom, where luxury, performance, and artistry collide. Step into a world where dreams become reality as you explore an extensive range of factory Automobili Lamborghini exterior and interior finishes.
Our showroom showcases intricate details that bring your dream build to life, providing you with a personalized and unforgettable Lamborghini experience. Our knowledgeable and passionate team is ready to guide you through the intricate details of each model, helping you bring your dream build to life.
Offices: 601 S Central Expy, Richardson, TX 75080, US
Welcome to Lamborghini Dallas, where luxury and performance merge to ignite the extraordinary. As the largest dealership of its kind in the United States, we are your premier destination for the ultimate Lamborghini experience, representing the prestigious Lamborghini brand and its storied pedigree. We are proud to have been named the Lamborghini Dealer of the Year for the U.S. for the 12th year in a row in 2023 on DealerRater.
With our passion for high-performance vehicles, Lamborghini Dallas established its presence in Texas in 2003, proudly becoming the state's first Lamborghini dealership. Since then, we have remained dedicated to serving the Lamborghini community and enthusiasts throughout the region. In 2006, Lamborghini Dallas joined the esteemed Boardwalk Auto Group, further solidifying our commitment to excellence. Our unwavering dedication to performance and customer satisfaction extends to every interaction, ensuring that your journey with Lamborghini Dallas exceeds your expectations.
Located in Richardson, Texas, our state-of-the-art facility boasts a captivating Lamborghini showroom, where luxury, performance, and artistry collide. Step into a world where dreams become reality as you explore an extensive range of factory Automobili Lamborghini exterior and interior finishes.
Our showroom showcases intricate details that bring your dream build to life, providing you with a personalized and unforgettable Lamborghini experience. Our knowledgeable and passionate team is ready to guide you through the intricate details of each model, helping you bring your dream build to life.
Offices: 601 S Central Expy, Richardson, TX 75080, US