Fremont, California, United States · Hybrid
The group you’ll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are…
Skills: Customer Retention, Customer Inquiry Tracking, RMA Process Management, Warranty Claim Review, Enterprise Systems
Villach, Carinthia, Austria · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Equipment Installation, Preventive Maintenance, Troubleshooting, Electrical Schematics, Mechanical Schematics
Tualatin, Oregon, United States · Hybrid
The group you’ll be a part of Global Supply Chain Management (GSCM) Business Operations The impact you’ll make As our Environmental, Social, and Governance (ESG) Global Supply Chain Mamagement (GSCM) Senior Program Manag…
Skills: ESG Strategy, Supply Chain Management, Supplier Engagement, Risk Management, Responsible Sourcing
Villach, Carinthia, Austria · Hybrid
The impact you’ll make Join Lam as an IT Engineer, where you'll be at the forefront of designing, analyzing, and implementing applications and systems that form the foundation of our infrastructure. As a crucial member o…
Skills: PowerShell, Python, Bash, CI/CD Pipelines, DevOps
Melbourne, Victoria, Australia · Hybrid
The group you’ll be a part of The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We …
Skills: Supply Chain Management, SAP, Operational Excellence, Procurement, Inventory Control
Chiayi City, Taiwan, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: On-site Repair, Maintenance Service, Installation, Analytical Problem-solving, Troubleshooting
On-site
The group you’ll be a part of The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We …
Skills: Mechanical assembly, Electronic assembly, Electro-mechanical assembly, Wafer fabrication equipment, Lean manufacturing
Melbourne, Victoria, Australia · Hybrid
The group you’ll be a part of The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We …
Skills: Order Execution, Supply Chain Management, Strategic Leadership, Order Fulfillment Management, Cross-functional Collaboration
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Semiconductor equipment maintenance, Troubleshooting, Electrical schematics, Mechanical schematics, Diagnostics
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: On-site Repair, Maintenance Service, Installation, Troubleshooting, Analytical Problem-solving
Kaohsiung, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Semiconductor equipment, Troubleshooting, Diagnostics, Electrical schematics, Mechanical schematics
Tainan, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: On-site Repair, Maintenance Service, Installation, Troubleshooting, Analytical Problem-solving
Taoyuan City, Taiwan · Hybrid
Sr. Finance Manager The Global Finance Group drives financial strategies based on expert understanding of Lam's breakthrough technologies, the semiconductor market, and the global business environment. They manage our co…
Skills: Financial Planning And Analysis, Budgeting, Forecasting, Treasury Management, Financial Modelling
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Electro-mechanical Systems, Electronic Systems, Troubleshooting, Analytical Problem-solving, Diagnostics
On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: On-site Repair, Maintenance Service, Installation, Troubleshooting, Analytical Problem-solving
Hybrid
The group you’ll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam’s etch and deposition products. We drive innovation to ensure our cutting-edge solutions are…
Skills: Process Engineering, Wet Chemistry, Electrochemistry, Fluid Mechanics, Transport
Hybrid
The group you’ll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam’s etch and deposition products. We drive innovation to ensure our cutting-edge solutions are…
Skills: Process Engineering, Wet Chemistry, Electrochemistry, Fluid Mechanics, Transport Phenomena
Tualatin, Oregon, United States · Hybrid
The group you’ll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are…
Skills: Experimental Design, Analytical Skills, Technical Communication, Troubleshooting, Product Prototyping
Hybrid
$125k–$270k/yr
The group you’ll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are…
Skills: Technical Support, Troubleshooting, Failure Analysis, 8D Methodology, FMEA
Tualatin, Oregon, United States · On-site
The group you’ll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam’s etch and deposition products. We drive innovation to ensure our cutting-edge solutions are…
Skills: Preventative Maintenance, Corrective Maintenance, Troubleshooting, Calibration, Vacuum Systems
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The role involves managing customer retention, resolving inquiries, and tracking requests through enterprise systems. The professional acts as a liaison between customers and internal teams to handle warranty claims and RMA processes.
Candidates must have a minimum of 1 to 2 years of related experience. The role requires the ability to deliver exceptional pre-sales and post-sales support within the semiconductor industry.
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
Join Lam as a Customer Service Support professional, where you'll be a pivotal part of our commitment to delivering exceptional pre-sales and post-sales service. You'll support managing customer retention, resolving concerns, and tracking customer inquiries through enterprise systems. Acting as a liaison between customer and internal teams you’ll help to resolve inquiries, review warrant claims, and manage return materials authorization (RMA) processes. Your support ensures efficient service delivery and customer satisfaction, contributing to Lam's customer excellence.
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Customer Support
Driving semiconductor breakthroughs that define the next generation. Trusted partner of the world’s leading chipmakers.
Lam Research Corp. (NASDAQ:LRCX) At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible. Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration. The impact we have on the world is made possible by focusing on our people. We recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities. Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible. Ready to help define the future of technology? Join us: www.lamresearch.com/careers
Offices: 4650 Cushing Parkway, Fremont, CA 94538, US · 14-9, Gajangsaneopdong-ro, Osan-si, Gyeonggi-do 18103, KR · Sez-Straße, Villach, Carinthia 9500, AT · 11361 SW Leveton Dr, Tualatin, OR 97062, US · 1 Portola Ave, Livermore, California 94551, US
Driving semiconductor breakthroughs that define the next generation. Trusted partner of the world’s leading chipmakers.
Lam Research Corp. (NASDAQ:LRCX) At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible. Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration. The impact we have on the world is made possible by focusing on our people. We recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities. Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible. Ready to help define the future of technology? Join us: www.lamresearch.com/careers
Offices: 4650 Cushing Parkway, Fremont, CA 94538, US · 14-9, Gajangsaneopdong-ro, Osan-si, Gyeonggi-do 18103, KR · Sez-Straße, Villach, Carinthia 9500, AT · 11361 SW Leveton Dr, Tualatin, OR 97062, US · 1 Portola Ave, Livermore, California 94551, US
