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Jobs at Kirby Risk (Now Hiring) — 4 open

Kirby Risk logoKirby Risk

Customer Service Representative I

Shelbyville, Indiana, United States · On-site

Mid level

Customer Service Representative– Arco Electric, Shelbyville IN Do you take pride in delivering customer service excellence? Would you enjoy working in a collaborative team? Do you have experience with electrical pr…

Skills: Customer Service, Order Processing, Cross Selling, Upselling, Vendor Management

Kirby Risk logoKirby Risk

Strategic Sourcing Specialist

Lafayette, Indiana, United States · On-site

Mid level

Strategic Sourcing Specialists– Lafayette Do you take pride in delivering cost-effective solutions, exceptional service, and high-quality products? Would you enjoy working collaboratively on a team that supports pr…

Skills: Strategic Sourcing, Supply Chain Management, Procurement, Vendor Negotiation, MRP/ERP

Kirby Risk logoKirby Risk

IT System Administrator

Indianapolis, Indiana, United States · On-site

Mid level

IT Systems Administrator – Indianapolis, IN Are you someone who likes being the person people count on? Are you looking for a role where you can help keep real operations running - networks, wireless, cameras, and …

Skills: IT Support, Networking, Active Directory, SCCM, Intune

Kirby Risk logoKirby Risk

Quality Specialist

Lafayette, Indiana, United States · On-site

Mid level

Quality Specialist– Lafayette Do you take pride in creating high-quality products? Can you see yourself implementing quality standards and helping others achieve excellence? Ready to turn that passion into a reward…

Skills: Quality Inspection, ISO 9001:2015, Data Entry, Root Cause Analysis, Corrective Action

Kirby Risk logo

Customer Service Representative I

Kirby Risk

Shelbyville, Indiana, United States • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Medical Insurance, RX Insurance, Dental Insurance, Vision Insurance, Life Insurance, Employee Assistance Programs
  • Posted 5d ago
  • Apply by Jul 8
  • ~40 hrs/week

Responsibilities

The representative will process customer orders and requests accurately while utilizing available resources to resolve issues. They are responsible for maintaining relationships with account managers and vendors to expedite orders and achieve margin targets.

Requirements

Candidates should have college coursework or 2+ years of relevant experience, preferably with knowledge of electrical products or agricultural technology. Proficiency in Microsoft Office and strong organizational skills are required.

Full job description

 

Customer Service Representative– Arco Electric, Shelbyville IN

 

Do you take pride in delivering customer service excellence? Would you enjoy working in a collaborative team? Do you have experience with electrical products or agricultural technology?

 

If so, we want you on our team.

 

Arco Electric Products, a division of Kirby Risk Corporation specializing in the manufacturing of rotary phase converters, power factor correction capacitors, and bus bar assemblies.


What You’ll Do as a Customer Service Representative

In this role, you will process customer orders and requests quickly and accurately, using available resources to resolve issues efficiently.

 

You’ll:

  • Receive and enter customer orders accurately and timely
  • Provide guidance in cross selling and upselling
  • Work effectively with vendors and management to solve problems and expedite orders
  • Develop mutually beneficial  relationships with account managers, vendors, and automation specialists
  • Understands and applies strategies to attain desired margins percentages and dollars
  • Demonstrate professionalism when representing the company in all communications

What Makes You a Great Fit

  • College coursework and/or 2+ years relevant work experience
  • Knowledge of manufacturing, electrical products, or agricultural technology
  • Strong organizational, interpersonal and customer contact skills
  • Ability to handle multiple tasks/priorities and successfully meet several deadlines at once
  • Proficiency with Microsoft Office

What to Expect in This Role

  • Onsite, indoors, in a controlled temperature environment, with a variation of noise levels.
  • This position will be working in an office environment, utilizing typical office equipment
  • Travel occasionally for training, customer visits, or vendor meetings
  • Schedule: Monday–Friday, 1st Shift

Why Kirby Risk?

Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on hard-working, engaged people who treat each other—and our customers—with respect and urgency.

 

When you join Kirby Risk, you’re not just taking a job—you’re joining a company where you can build a career.


Benefits That Work for You

We provide a complete package designed to support your health, career, and future:

  • Medical, RX, Dental, and Vision insurance
  • Life insurance & Employee Assistance Programs
  • Tuition reimbursement & on-the-job training
  • 401(k) with company match & Profit Sharing
  • Paid Time Off (PTO)

Ready to grow a career in Customer Service? Apply today with Arco Electric Products.

 

How to apply:

To be considered for this position, please apply online: https://www.kirbyrisk.com/careers . Email questions to [email protected]

 

WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD

We will acknowledge all resumes received via email and respond to requests for help to complete your application.

Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.

 

Equal Opportunity Employer

Please get to know us at www.kirbyrisk.com. or via LinkedIn: https://www.linkedin.com/company/kirby-risk/

 

A Safe Workplace is a Drug-Free Workplace

Related keywords

Rotary Phase ConvertersPower Factor Correction CapacitorsBus Bar AssembliesElectrical ProductsAgricultural TechnologyManufacturingCustomer Service RepresentativeOrder EntryMicrosoft OfficeMargin ManagementVendor Relations

About Kirby Risk

LinkedInVisit site

Since 1926

Industry
Appliances, Electrical, and Electronics Manufacturing
Company size
1,001-5,000 employees
Founded
1926
Headquarters
Lafayette, IN
LinkedIn followers
7,632

Kirby Risk Corporation is a multi-faceted company, dedicated to understanding and meeting our business partners'​ needs with innovative, effective solutions. Our experience and network of resources provide customers with reliable technical assistance, logistics management, communications systems and quality products that not only meet their requirements, but also enhance their competitive position. With our main focus being solutions that help customers meet productivity objectives, Kirby Risk provides a wide range of services, including quality electrical supplies, electrical apparatus sales and repair services, wiring harness/cable manufacturing and quality industrial component manufacturing. Customer service is an integral part of Kirby Risk Corporation, with thirty-eight electrical supply locations throughout Indiana, Illinois and Ohio. Kirby Risk Corporation is financially and strategically focused on helping customers address the growing competitive pressures to reduce costs, conserve resources, improve productivity and reduce the time to manufacture goods and services. We can provide total cost of ownership solutions, such as asset and integration management and consulting services that will allow manufacturers to quickly respond to industry trends. Kirby Risk Corporation places a high value on its customers, employees, vendors and community relations. Going above and beyond what it takes to provide the right parts at the right time, to the right place, and at the right cost is not a sacrifice...it's a minimum requirement. Staying committed to this concept of "sacrificial service"​ has fueled Kirby Risk since 1926. Today, Kirby Risk Corporation has evolved into a multi-faceted business with 7 operating business units: Kirby Risk Electrical Supply Kirby Risk Service Center Kirby Risk Mechanical Solutions and Service Kirby Risk Precision Machining Kirby Risk Intelligent Industry Solutions Kirby Risk Datacom Solutions ARCO Electric Products CIM SYSTEMS Ro

Offices: 1815 Sagamore Parkway N, Lafayette, IN 47903, US · 1440 W 16th St, Indianapolis, IN 46202, US · 2325 E Michigan Rd, Shelbyville, IN 46176, US · 1940 Stout Field East Dr, Indianapolis, IN 46241, US · 633 Broadway St, Anderson, IN 46012, US

Electrical SupplyDistributionManufacturing Custom-Engineered Systemsand datacomConsumer GoodsManufacturing
View all jobs at Kirby Risk

About Kirby Risk

LinkedInVisit site

Since 1926

Industry
Appliances, Electrical, and Electronics Manufacturing
Company size
1,001-5,000 employees
Founded
1926
Headquarters
Lafayette, IN
LinkedIn followers
7,632

Kirby Risk Corporation is a multi-faceted company, dedicated to understanding and meeting our business partners'​ needs with innovative, effective solutions. Our experience and network of resources provide customers with reliable technical assistance, logistics management, communications systems and quality products that not only meet their requirements, but also enhance their competitive position. With our main focus being solutions that help customers meet productivity objectives, Kirby Risk provides a wide range of services, including quality electrical supplies, electrical apparatus sales and repair services, wiring harness/cable manufacturing and quality industrial component manufacturing. Customer service is an integral part of Kirby Risk Corporation, with thirty-eight electrical supply locations throughout Indiana, Illinois and Ohio. Kirby Risk Corporation is financially and strategically focused on helping customers address the growing competitive pressures to reduce costs, conserve resources, improve productivity and reduce the time to manufacture goods and services. We can provide total cost of ownership solutions, such as asset and integration management and consulting services that will allow manufacturers to quickly respond to industry trends. Kirby Risk Corporation places a high value on its customers, employees, vendors and community relations. Going above and beyond what it takes to provide the right parts at the right time, to the right place, and at the right cost is not a sacrifice...it's a minimum requirement. Staying committed to this concept of "sacrificial service"​ has fueled Kirby Risk since 1926. Today, Kirby Risk Corporation has evolved into a multi-faceted business with 7 operating business units: Kirby Risk Electrical Supply Kirby Risk Service Center Kirby Risk Mechanical Solutions and Service Kirby Risk Precision Machining Kirby Risk Intelligent Industry Solutions Kirby Risk Datacom Solutions ARCO Electric Products CIM SYSTEMS Ro

Offices: 1815 Sagamore Parkway N, Lafayette, IN 47903, US · 1440 W 16th St, Indianapolis, IN 46202, US · 2325 E Michigan Rd, Shelbyville, IN 46176, US · 1940 Stout Field East Dr, Indianapolis, IN 46241, US · 633 Broadway St, Anderson, IN 46012, US

Electrical SupplyDistributionManufacturing Custom-Engineered Systemsand datacomConsumer GoodsManufacturing
View all jobs at Kirby Risk

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