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Kai Tak Sports Park logoKai Tak Sports Park

Manager - Community Sport Operations

Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site

Senior

Department : Event Operations Reports to : Head of Event Operations (KTA & YSG) Role Introduction The Manager - Community Sports Operations is responsible for overseeing the day-to-day non-event operations of the Indoor …

Skills: Facility Management, Staff Supervision, Business Planning, Event Operations, Budgeting

Kai Tak Sports Park logo

Manager - Community Sport Operations

Kai Tak Sports Park

Hong Kong, Hong Kong Island, Hong Kong S.A.R. • On-site

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Senior

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  • Full-time
  • bachelor degree
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

Oversee the daily non-event operations of the Indoor Sports Centre and Youth Sports Ground, including staff management and facility maintenance. Coordinate bookings, ensure compliance with league regulations, and collaborate with internal departments to deliver a positive customer experience.

Requirements

Requires a degree in Sports & Recreation, Facilities Management, or Business Administration with at least 8 years of relevant experience, including 5 years in a supervisory role. Must be proficient in MS Office and possess strong leadership, communication, and organizational skills.

Full job description

Department : Event Operations

Reports to : Head of Event Operations (KTA & YSG)

Role Introduction

The Manager - Community Sports Operations is responsible for overseeing the day-to-day non-event operations of the Indoor Sports Centre and the Youth Sports Ground, ensuring that everything runs smoothly and efficiently. This includes managing staff, ensuring the facility is clean and well-maintained, coordinating bookings and activities, ensuring compliance with league regulations and a positive experience for customers.

Key Responsibilities

  • Manage the Community Sports Operations team in different areas including business planning, venue and equipment readiness planning, staff training and programme development.
  • Provide support on the delivery of events in YSG and KTA.
  • Oversee and ensure the safe, effective, and efficient operations of Community Sports Facilities.
  • Plan, organize, and assign daily work for Community Sport Executives, supervise and train the team to ensure successful delivery of activities.
  • Prepare work schedules and rosters for Community Sport Executives staff.
  • Manage relationships with medium to long term lease holders of sports facilities.
  • Assist in developing the venue customer journey, including pre-event communications, on site processes and dealing with post event feedback.
  • Collaborate with all internal venue departments by providing clear, concise, and timely communication to ensure smooth running of events, and maintaining high standards of service.
  • Implement venue rules, regulations, policies, and procedures, and develop standard operating procedures for the Community Sports operations team and monitor their compliance.
  • Maintain a positive public image and foster positive relations with patrons and staff.
  • Prepare accurate reports of monthly sports activities and utilisation.
  • Attend meetings and engagements where required by the Head of Events.
  • Perform other duties or special projects as assigned.

Requirements

  • Degree holder in Sports & Recreation, Facilities Management, Business Administration or equivalent.
  • Minimum 8 years relevant work experience, with 5 years supervisory experience.
  • Strong leadership with excellent analytical and organizational skill.
  • Be creative, flexible, highly motivated and responsible.
  • Collaborative with strong interpersonal and communication skills
  • Attention to details with good logical thinking, with strong problem-solving abilities and negotiation skills.
  • Well-organized and meticulous, with the ability to work under pressures .
  • Ability to multitasking and prioritizing.
  • Proficient in understanding and implementing Health & Safety protocols related to venue and event management.
  • Proficient in MS applications (Word, Excel, PowerPoint) and Chinese word processing.
  • Experience of Momentous, EBMS, CAD, VBS, FMP or any events systems a beneficial.
  • Good command of written and spoken in both English and Chinese.

Full-time

Personal & Application Information

We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purposes only. Applicants who are not invited for interviews within 8 weeks may consider their applications unsuccessful.

Related keywords

Sports ManagementFacility OperationsVenue ManagementHealth & SafetySOP DevelopmentMomentousEBMSCADVBSFMPEvent SystemsCommunity SportsResource PlanningCustomer ExperienceMS WordMS Excel

About Kai Tak Sports Park

LinkedIn

Kai Tak Sports Park is a world class destination that offers high-quality sports, leisure and entertainment facilities.

Industry
Events Services
Company size
501-1,000 employees
Headquarters
Kai Tak, Hong Kong
LinkedIn followers
25,357

Kai Tak Sports Park (KTSP) is a fully integrated sports, entertainment, and leisure destination. This massive new 28-hectare landmark of Hong Kong is part of the redevelopment of the former Kai Tak Airport site. The park features the 50,000-seat Kai Tak Stadium with a retractable roof; the indoor Kai Tak Arena which offers flexible seating for various sport and entertainment events up to 10,000 spectators; and the 5,000-seat Kai Tak Youth Sports Ground. The park also offers extensive outdoor spaces, retail areas, and the Dining Cove to enhance the excitement of every sports event and entertainment activity.

Offices: Kai Tak, Hong Kong, HK

View all jobs at Kai Tak Sports Park

About Kai Tak Sports Park

LinkedIn

Kai Tak Sports Park is a world class destination that offers high-quality sports, leisure and entertainment facilities.

Industry
Events Services
Company size
501-1,000 employees
Headquarters
Kai Tak, Hong Kong
LinkedIn followers
25,357

Kai Tak Sports Park (KTSP) is a fully integrated sports, entertainment, and leisure destination. This massive new 28-hectare landmark of Hong Kong is part of the redevelopment of the former Kai Tak Airport site. The park features the 50,000-seat Kai Tak Stadium with a retractable roof; the indoor Kai Tak Arena which offers flexible seating for various sport and entertainment events up to 10,000 spectators; and the 5,000-seat Kai Tak Youth Sports Ground. The park also offers extensive outdoor spaces, retail areas, and the Dining Cove to enhance the excitement of every sports event and entertainment activity.

Offices: Kai Tak, Hong Kong, HK

View all jobs at Kai Tak Sports Park

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