Service Manager – Heavy Equipment London, ON About the Role We are seeking a hands-on, organized, and engaged Service Manager to lead our London operations. In this role, you will oversee service delivery, drive op…
Skills: Service Operations Management, Heavy Equipment Repair, P&L Management, Hydro-electrical Systems, Team Leadership
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Key responsibilities Safely operate extremely high-pressured water-blast units to remove pavement markings. Properly prepares equipment and worksite daily. Arrive at office or jobsite on time, in uniform, properly groome…
Skills: CDL Class B, Heavy Machinery Operation, Hydro-blasting, Vacuum Equipment Operation, Basic Mechanical Skills
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TBEI - Lake Crystal is a cutting-edge manufacturer of Class 3-8 truck bodies and truck and trailer hoists, with an emphasis on municipal and utility applications. With a worldwide distributor network, our products are th…
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Vactor Mfg - 3rd shift Class I (Mig) Welder - $30.41/hr. with over $5.00 in increases over the first 2 yrs.
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Parts Manager Ottawa, ON About the Role We are seeking a highly motivated, detail-oriented, and hands-on Parts Manager to lead all aspects of the parts department. This role is responsible for overseeing inventory manage…
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Service Manager Branch: Aurora, Colorado About the Role The Service Manager is a hands-on leader responsible for guiding and supporting the Service team to achieve branch and company objectives. This role oversees daily …
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Regional Sales Manager (RSM) – Heavy Truck & Equipment
Sumter County, South Carolina, United States · On-site
Senior
Regional Sales Manager (RSM) – Heavy Truck & Equipment Territory: Central to Western, South Carolina About the Role The Regional Sales Manager sells heavy-duty trucks and equipment to municipal customers in Central…
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Blue Earth County, Minnesota, United States · On-site
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Are you stuck in a rut and looking for a way out? Are you interested in manufacturing or learning a trade, but haven't had the time or money to take that leap? Now is your chance! At TBEI, Inc., we offer a fully paid Wel…
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$100k–$115k/yr
Full-time
professional certificate, bachelor degree
Annual Bonus Opportunity, Annual Performance Review with Increase Opportunity, Health Insurance, Dental Insurance, Life Insurance, Disability Insurance
Posted 48d ago
~40 hrs/week
Responsibilities
Lead day-to-day service operations for heavy equipment, focusing on scheduling, quality, safety, and productivity. Oversee team performance through KPIs and maintain strong customer relationships to drive regional growth.
Requirements
Requires at least 3 years of experience as a Service Manager in heavy, industrial, or agricultural equipment with strong mechanical expertise. A technical college certificate or degree is preferred, along with a valid driver's license.
Full job description
Service Manager – Heavy Equipment
London, ON
About the Role
We are seeking a hands-on, organized, and engaged Service Manager to lead our London operations. In this role, you will oversee service delivery, drive operational performance, and build strong customer relationships to support continued growth in the region.
What You’ll Do
Lead day-to-day service operations, including scheduling, quality, safety, productivity, and customer satisfaction
Coach and support Service Technicians and Coordinators
Monitor performance through KPIs and drive continuous improvement initiatives
Review quotes, work orders, invoicing, and WIP for accuracy
Collaborate with Sales, Parts, and Rentals teams to optimize customer experience
Resolve customer issues and maintain strong client relationships
Conduct customer visits to support retention and business growth
Support recruitment, onboarding, and team development
Lead regular team meetings on performance and safety
Approve payroll, time-off requests, and operational reports
Total Rewards
Base salary range: $100,000.00 to $115,000.00 annually
Annual Bonus Opportunity
Annual Performance Review with Increase Opportunity
Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
Vacation & Paid Personal days
Employer Matching Retirement Savings Plan
Position Details
Location -London, Ontario
Status - Permanent, salaried
Type – Managerial position and may be exempt from overtime provisions under the Ontario ESA
management role
Schedule - Monday-Friday - occasional extended hours may be required based on operational needs
Vacancy Type - Existing vacancy
Direct Reports - 4-8 reports
Travel - 2-5%, mainly within Ontario
What You Bring
Minimum 3 years’ experience as a Service Manager in heavy, industrial, or agricultural equipment
Strong mechanical expertise and knowledge of equipment repair processes
Experience managing a Service P&L with demonstrated results
Technical knowledge of hydro-electrical systems
Strong leadership and team development capability
Excellent communication and customer service skills
Solid business acumen and ability to execute operational plans
Highly organized with strong attention to detail
Proficiency with repair order systems and MS Office (Outlook, Excel)
Knowledge of applicable safety regulations
Additional Requirements
Technical college certificate or degree (preferred)
Valid driver’s license and satisfactory driver’s abstract required for job-related duties,
Completion of a job-related background check in accordance with applicable laws
Work Environment
Shop, yard, warehouse, and office settings
Occasional work at customer locations
May require occasional lifting, walking in yard/shop environments, and working outdoors in varying conditions.
Who We Are
Joe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks, refuse and recycling vehicles, street sweepers, and sewer inspection systems.
We are a proud subsidiary of Federal Signal Corporation.
Our Core Values
Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation, and Ambition
Apply Today
If you are looking for a new opportunity, then we at Joe Johnson Equipment, welcome your application and are committed to employment equity and encourage applications from all qualified candidates, however only those who are being considered for the position will be contacted.
Accommodation is available upon request throughout the recruitment process in accordance with applicable laws.
Responsable du service – Équipement lourd
Londres, ON
À propos du poste
Nous recherchons un Service Manager impliqué, organisé et engagé pour diriger nos opérations à Londres. Dans ce rôle, vous superviserez la prestation des services, stimulerez la performance opérationnelle et construirez des relations clients solides pour soutenir la croissance continue de la région.
Ce que tu vas faire
Dirigez les opérations de service quotidiennes, incluant la planification, la qualité, la sécurité, la productivité et la satisfaction client
Entraîneurs et techniciens et coordinateurs de services de soutien
Surveiller la performance grâce aux KPI et mener des initiatives d'amélioration continue
Examinez les devis, les bons de travail, la facturation et les travaux en cours pour en vérifier leur exactitude
Collaborez avec les équipes Ventes, Pièces et Location pour optimiser l'expérience client
Résoudre les problèmes clients et entretenir des relations solides avec eux
Effectuer des visites clients pour soutenir la fidélisation et la croissance de l'entreprise
Soutenir le recrutement, l'intégration et le développement de l'équipe
Dirigez régulièrement des réunions d'équipe sur la performance et la sécurité
Approuvez la paie, les demandes de congé et les rapports opérationnels
Récompenses totales
Fourchette salariale de base : 100 000,00 $ à 115 000,00 $ par an
Opportunité de prime annuelle
Évaluation annuelle de la performance avec augmentation des opportunités
Avantages collectifs entièrement pris en charge par la société – incluant la couverture santé, dentaire, vie, invalidité et voyage
Jours de vacances et jours personnels payés
Plan d'épargne-retraite de l'employeur qui correspond
Détails du poste
Emplacement - London, Ontario
Statut - Permanent, salarié
Type – Poste de gestion et peut être exempté des dispositions sur les heures supplémentaires en vertu de l'ESA de l'Ontario
Rôle de direction
Planning - du lundi au vendredi - des heures prolongées occasionnelles peuvent être requises selon les besoins opérationnels
Type de poste vacant - Poste vacant existant
Sous-parents - 4 à 8 rapports
Voyager - 2-5 %, principalement à l'intérieur de l'Ontario
Ce que tu apportes
Minimum 3 ans d'expérience en tant que Service Manager dans les équipements lourds, industriels ou agricoles
Solide expertise mécanique et connaissance des procédés de réparation d'équipements
Expérience de la gestion d'un compte de résultat de service avec des résultats démontrés
Connaissances techniques des systèmes hydroélectriques
Solide capacité en leadership et développement d'équipe
Excellentes compétences en communication et en service client
Solide sens des affaires et capacité à exécuter des plans opérationnels
Très organisé avec une grande attention aux détails
Maîtrise des systèmes de commandes de réparation et de MS Office (Outlook, Excel)
Connaissance des réglementations de sécurité applicables
Exigences supplémentaires
Certificat ou diplôme de collège technique (préférentiel)
Permis de conduire valide et résumé de conduite satisfaisant requis pour les tâches liées au travail,
Réalisation d'une vérification des antécédents liés à l'emploi conformément aux lois applicables
Environnement de travail
Atelier, cour, entrepôt et bureau
Travail occasionnel dans les sites clients
Cela peut nécessiter de soulever des charges occasionnellement, de marcher dans des jardins ou des ateliers, et de travailler en extérieur dans des conditions variées.
Qui Nous sommes
Joe Johnson Equipment (JJE) est un distributeur de premier plan d'équipements pour travaux publics au Canada et aux États-Unis. Nous soutenons les municipalités et les entrepreneurs avec des équipements tels que des camions à vide, des véhicules de collecte de déchets et de recyclage, des balayeurs de rue et des systèmes d'inspection des égouts.
Nous sommes une fière filiale de Federal Signal Corporation.
Nos valeurs fondamentales
Leadership, Excellence Client, Intégrité, Inspiration, Esprit d'Équipe, Innovation et Ambition
Postulez dès aujourd'hui
Si vous cherchez une nouvelle opportunité, alors chez Joe Johnson Equipment, accueillons votre candidature avec bienvenue, nous nous engageons en faveur de l'équité en matière d'emploi et encourageons toutes les candidatures qualifiées, cependant seules les personnes considérées seront contactées.
Un hébergement est disponible sur demande tout au long du processus de recrutement, conformément aux lois applicables.
Related keywords
Heavy EquipmentIndustrial EquipmentAgricultural EquipmentService P&LHydro-electrical SystemsKPIsWIPRepair Order SystemsMS OfficeOutlookExcelPublic Works EquipmentVacuum TrucksRefuse VehiclesRecycling VehiclesStreet Sweepers
Jetstream of Houston, LLP is a leading manufacturer and distributor of industrial high-pressure water blasting equipment utilized at pressures up to 40,000 psi (2750 bar). We offer a complete line of skid and trailer-mounted pump units, control guns, valves, hoses, fittings, replacement parts, and nozzles - in stock and ready to ship when you need them. We provide the high service levels demanded by water blasting contractors by operating a state-of-the-art facility where our products are manufactured to exacting standards and by maintaining one of the largest inventories of water blasting equipment in North America.
Offices: 4133 Southerland Rd, Houston, Texas 77092, US · 8584 Borden Ave, Leeds, Alabama 35094, US · 3111 S Darla Ave, Gonzales, Louisiana 70737, US · 1144 S Expressway Dr, Toledo, Ohio 43608, US · 1510 Hayes Ave, Long Beach, California 90813, US
Water BlastingPipe CleaningTube CleaningSurface PrepSurface CleaningHydrodemolitionTank CleaningVessel CleaningAbrasive Water Jet CuttingOil & Gas
Jetstream of Houston, LLP is a leading manufacturer and distributor of industrial high-pressure water blasting equipment utilized at pressures up to 40,000 psi (2750 bar). We offer a complete line of skid and trailer-mounted pump units, control guns, valves, hoses, fittings, replacement parts, and nozzles - in stock and ready to ship when you need them. We provide the high service levels demanded by water blasting contractors by operating a state-of-the-art facility where our products are manufactured to exacting standards and by maintaining one of the largest inventories of water blasting equipment in North America.
Offices: 4133 Southerland Rd, Houston, Texas 77092, US · 8584 Borden Ave, Leeds, Alabama 35094, US · 3111 S Darla Ave, Gonzales, Louisiana 70737, US · 1144 S Expressway Dr, Toledo, Ohio 43608, US · 1510 Hayes Ave, Long Beach, California 90813, US
Water BlastingPipe CleaningTube CleaningSurface PrepSurface CleaningHydrodemolitionTank CleaningVessel CleaningAbrasive Water Jet CuttingOil & Gas