Jannell Ford Company Overview We are dedicated to providing exceptional customer service and a seamless experience for every visitor and client. Our commitment is to ensure that each interaction reflects professionalism,…
The receptionist serves as the first point of contact, greeting visitors and managing multi-line phone systems. They are responsible for scheduling appointments, maintaining organized records, and providing general administrative support to the collision center.
Requirements
Candidates should have proven experience in front desk or office management with strong organizational and communication skills. Proficiency in clerical tasks, multitasking in fast-paced environments, and knowledge of bookkeeping is highly desirable.
Full job description
Jannell Ford Company Overview We are dedicated to providing exceptional customer service and a seamless experience for every visitor and client. Our commitment is to ensure that each interaction reflects professionalism, friendliness, and efficiency, supporting our reputation as a trusted leader in the automotive industry.
Overview We are seeking an energetic and detail-oriented Collision Receptionist to join our team. In this vital role, you will be the friendly first point of contact for customers and visitors, managing front desk operations with enthusiasm and professionalism. Your organizational skills and customer service expertise will help create a welcoming environment while ensuring smooth administrative processes.
Responsibilities
Greet customers, visitors, and vendors with a warm, professional attitude, providing excellent customer service at all times
Manage multi-line phone systems efficiently, directing calls accurately and courteously
Handle appointment scheduling, calendar management, and follow-up communications for the collision center
Maintain organized records through data entry, filing, and document proofreading to ensure accuracy and accessibility
Assist with clerical tasks such as typing correspondence, managing office supplies, and supporting administrative functions
Support office management activities by coordinating appointments and providing personal assistant support as needed
Requirements
Proven experience in front desk or office management roles with strong organizational skills
Excellent phone etiquette with experience handling multi-line phone systems
Strong customer service skills with a friendly demeanor and professional communication style
Previous clerical or administrative experience is highly desirable
Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment
Knowledge of bookkeeping, filing systems, proofreading, and calendar management is a plus
Join us to be part of a dynamic team committed to delivering outstanding service while advancing your career in a supportive environment!
Jannell Ford of Hanover is a 3rd generation family owned dealership serving the Boston and South Shore area for over 90 Years. After repairing his Ford automobiles for years, Henry Ford himself approached Joe Jannell to sell his fine automobiles. The rest as they say is history. Now the dealership is being operated by his two grandsons, Joseph and Edward (Ned) Clapp. We are a full service dealership offering sales, service, parts, and collision repair. Jannell Ford services all makes and models, whether you need an inspection sticker, tires, batteries, oil change, or even the largest of repairs there is not a repair we would not consider. Although we sell new Ford cars and trucks, we carry most all brands pre-owned. If you don't see it we can get it! As one of the oldest dealerships in the country, we know what is involved with longevity, with customer relationships, and in business. Come see why Jannell Ford has been satisfying buyers for over 90 years!
We are located at:
2,000 Washington St, Hanover MA, 02050
Sales: (781) 982-4501 Service: (888) 903-3068 Parts: (888) 593-6073
• Ford Lincoln Mercury Certified Technicians
• Ford Certified Pre-Owned
• Express Service
• Electric Vehicle Certified Dealer
• "FREE" Charging Stations
• Instant Financing
• Customer Lounge Area
• Cable TV
• After Hours Drop-Off
• Free Coffee
• Free WiFi
• Free Drinks
• Shuttle Service
• Television
• Authorized Accessories Store
• Authorized Parts Store
Offices: 2000 Washington St, Hanover, Massachusetts 02339-1617, US
Jannell Ford of Hanover is a 3rd generation family owned dealership serving the Boston and South Shore area for over 90 Years. After repairing his Ford automobiles for years, Henry Ford himself approached Joe Jannell to sell his fine automobiles. The rest as they say is history. Now the dealership is being operated by his two grandsons, Joseph and Edward (Ned) Clapp. We are a full service dealership offering sales, service, parts, and collision repair. Jannell Ford services all makes and models, whether you need an inspection sticker, tires, batteries, oil change, or even the largest of repairs there is not a repair we would not consider. Although we sell new Ford cars and trucks, we carry most all brands pre-owned. If you don't see it we can get it! As one of the oldest dealerships in the country, we know what is involved with longevity, with customer relationships, and in business. Come see why Jannell Ford has been satisfying buyers for over 90 years!
We are located at:
2,000 Washington St, Hanover MA, 02050
Sales: (781) 982-4501 Service: (888) 903-3068 Parts: (888) 593-6073
• Ford Lincoln Mercury Certified Technicians
• Ford Certified Pre-Owned
• Express Service
• Electric Vehicle Certified Dealer
• "FREE" Charging Stations
• Instant Financing
• Customer Lounge Area
• Cable TV
• After Hours Drop-Off
• Free Coffee
• Free WiFi
• Free Drinks
• Shuttle Service
• Television
• Authorized Accessories Store
• Authorized Parts Store
Offices: 2000 Washington St, Hanover, Massachusetts 02339-1617, US