Napa, California, United States · On-site
$21/hr–$27/hr
Luxury without pretense. Join an amazing family-owned winery in the heart of Napa Valley. Our small, passionate team works to create memorable experiences for guests that are intimate and high-end, yet still casual and f…
Skills: Wine sales, Customer service, Hospitality, Public speaking, Sales
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The Tasting Room Associate is responsible for hosting guests, providing memorable tasting experiences, and educating them on the winery's history. They are also tasked with driving wine sales, promoting wine club memberships, and providing top-level customer service.
Candidates should have 1-2 years of experience in hospitality or the wine industry and must be able to work weekends and holidays. The role requires an outgoing personality, the ability to lift 50 lbs, and a passion for wine.
Luxury without pretense. Join an amazing family-owned winery in the heart of Napa Valley. Our small, passionate team works to create memorable experiences for guests that are intimate and high-end, yet still casual and fun.
Tasting Room Associates are responsible for growing wine sales, wine club memberships, and public knowledge of James Cole Winery. The people who are most successful in this role are passionate about wine, love interacting with all types of people, enjoy working as part of a team, and are able to bring a sense of positivity and energy with them to work each day.
Currently, we are primarily in need of support on the weekends (Friday-Sunday). We expect to schedule this position for 8-16 hours per week initially, with the potential for additional hours in the future.
RESPONSIBILITIES
1. Host groups and provide memorable and positive tasting experiences.
2. Educate our guests on our unique history and share our story.
3. Sell our wines in a direct to consumer environment.
4. Encourage guests to join our Wine Club.
5. Sell over the phone, book reservations, and provide top-level customer service at all times.
SKILLS & REQUIREMENTS
• 1-2+ years of wine industry experience preferred, but not required; experience in other hospitality or customer-facing roles can substitute for winery experience.
• Must be able to work weekends and holidays.
• Must be driven, able to take initiative, and have the aptitude to solve problems.
• Have an outgoing personality and ability to maintain a positive outlook.
• Be a reliable, adaptable, and enthusiastic team member.
• Having a passion and/or interest in wine a must.
• Familiarity with Commerce7 POS system is a plus.
WORK ENVIRONMENT & PHYSICAL DEMANDS
• A variety of schedules available with most hours being between 9:00 AM to 6:30 PM, weekend availability a must!
• Work at James Cole Winery in Napa, California.
• Must be able to lift up to 50 lbs (case of wine) regularly and to remain standing on feet for long periods of time.
• Must be 21 years of age or older.
COMPENSATION, BENEFITS & PERKS
• We offer a competitive starting rate ($21-27 per hour) with additional opportunities for commissions, quarterly bonuses, and lucrative credit card tips.
• Hourly rates are determined during our interview process by assessing a candidate’s experience and skills against internal peers, other applicants, and against the scope and responsibilities of the position.
• Employees receive a wine allocation and discount on purchases.
• Employees are eligible to participate in our retirement plan with company match after an initial waiting period.
APPLICATION INSTRUCTIONS
• Please submit your resume and a little bit about why you are psyched about this opportunity and would be an awesome addition to our team.
• Applicants must be willing to consent to a background check.
Enter as strangers, leave as friends.
A lifelong dream of James and Colleen Harder, uncover ultra-premium Cabernet Sauvignon and Bordeaux blends from this romantically hip and intimate small family winery. Situated on 11 acres of precious Napa Valley terroir, James Cole grows and handcrafts full-bodied, balanced wines through first-class winemaking techniques.
Offices: 5014 Silverado Trail, Napa, California 94558, us
Enter as strangers, leave as friends.
A lifelong dream of James and Colleen Harder, uncover ultra-premium Cabernet Sauvignon and Bordeaux blends from this romantically hip and intimate small family winery. Situated on 11 acres of precious Napa Valley terroir, James Cole grows and handcrafts full-bodied, balanced wines through first-class winemaking techniques.
Offices: 5014 Silverado Trail, Napa, California 94558, us
