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$110k–$120k/yr
Full-time
bachelor degree
Medical plan options, Health Savings Account, Dental plan, Vision plan, Employee Assistance Program, Wellness program
Posted 13d ago
Apply by Aug 16
~40 hrs/week
Responsibilities
This role provides architecture and development support for the College's Salesforce platform, including managing integrations and business enhancements. The developer will create Apex classes, triggers, and custom user interfaces while ensuring compliance with FERPA and institutional standards.
Requirements
Candidates must hold a bachelor's degree and possess at least two years of Salesforce CRM development experience. Proficiency in Apex, Visualforce, and DevOps release management is required, along with the ability to work from specific states in the Midwest.
Full job description
GENERAL PURPOSE AND SCOPE OF THE POSITION: Under the direction of the Assistant Vice President of CRM Operations, this position provides architecture and development support for the College’s Salesforce platform. This role also supports technologies that integrate with Salesforce and align with the vision, mission, and strategic priorities of the College.
MAJOR RESPONSIBILITIES:
Support a multi-org Salesforce CRM environment utilizing Education Architecture (EDA and/or Education Cloud) and Sales Cloud technologies.
Develop and maintain Salesforce functionality, including business enhancements, user account maintenance, activities and events, workflows, data structures, integrations, and other routine platform tasks.
Perform technical evaluations and implementation of new development requests, including technical assessments supporting platform roadmap planning.
Support the definition of complex application development, administration, and programming standards, while collaborating with technical teams to validate business requirements and ensure appropriate consideration of security, scalability, and platform limits.
Assist in overseeing Salesforce release management processes, ensuring proper utilization of DevOps deployment tools.
Support Salesforce CRM data feeds, integrations, and associated technologies that support end users.
Develop Apex classes and triggers, as well as Visualforce components, based on business and technical requirements to extend Salesforce functionality.
Perform custom user interface development, including Visualforce pages, Lightning Pages, Aura Components, and Lightning Web Components.
Adhere to Salesforce development standards and practices, maintain technical documentation, and develop and maintain test classes for all custom development.
This position description is not intended to be an exhaustive list of duties. Additional responsibilities logically associated with this position may be assigned. All responsibilities must be performed in compliance with the Family Educational Rights and Privacy Act (FERPA), applicable regulatory requirements, and established professional standards.
SUPERVISION RECEIVED: Assistant Vice President of CRM Operations
SUPERVISION GIVEN: None
HIRING RANGE: $110,000-120,000
EDUCATION AND EXPERIENCE:
Bachelor’s degree in a related field.
Minimum of two (2) years of Salesforce CRM development experience.
Strong understanding of Apex, Visualforce, HTML, CSS, and related programming technologies.
Experience with DevOps release management.
Understanding Agile and delivery and project management frameworks, methodologies, and practices.
Familiarity with Higher Education Data Architecture, Education Cloud, and Agentforce Education is preferred.
Salesforce Platform Developer certification is preferred.
Demonstrated ability to meet deadlines while effectively managing and prioritizing multiple requests with a positive, solution-oriented approach.
Demonstrated creative and analytical thinking with strong problem-solving capabilities.
Exceptional verbal and written communication skills, including active listening skills.
Demonstrated commitment to fostering an inclusive environment that reflects the diversity of students and employees and ensures all individuals feel respected and valued.
*This is a hybrid position that will require some time worked from the physical campus work location in Indianapolis, IN. In compliance with the College’s Out of State Workers Policy, only candidates who will reside in and work from the states of Indiana, Illinois, Kentucky, Michigan, and Ohio will be considered for this position.
Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
Retirement & Financial Security
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Educational Benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Work‑Life Balance
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Additional Perks
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services
Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Related keywords
SalesforceCRMApexVisualforceLightning Web ComponentsAura ComponentsDevOpsEducation ArchitectureSales CloudHTMLCSSAgileIntegrationFERPAHigher EducationPlatform Developer
Higher Education at the Speed of Life
Serving Marion, Hendricks, and Boone Counties.
Industry
Higher Education
Company size
501-1,000 employees
Founded
1963
Headquarters
Indianapolis, Indiana
LinkedIn followers
5,922
Ivy Tech Community College is the state’s largest public postsecondary institution and the nation’s largest singly accredited statewide community college system. Ivy Tech has over 40 locations throughout Indiana. It serves as the state’s engine of workforce development, offering affordable degree programs and training that are aligned with the needs of its community along with courses and programs that transfer to other colleges and universities in Indiana. It is accredited by the Higher Learning Commission and a member of the North Central Association.
Offices: 50 W Fall Creek Parkway North Dr, Indianapolis, Indiana 46208, US · 4751 Century Plaza Rd, Indianapolis, Indiana 46254, US · 9301 E 59th St, Indianapolis, Indiana 46216, US · 1610 Reeves Rd, Plainfield, Indiana 46168, US
Higher educationAssociates DegreesNursingTechnologyBusinessGeneral StudiesRemediationAdult LearningWorkforce Trainingand Customized Training
Higher Education at the Speed of Life
Serving Marion, Hendricks, and Boone Counties.
Industry
Higher Education
Company size
501-1,000 employees
Founded
1963
Headquarters
Indianapolis, Indiana
LinkedIn followers
5,922
Ivy Tech Community College is the state’s largest public postsecondary institution and the nation’s largest singly accredited statewide community college system. Ivy Tech has over 40 locations throughout Indiana. It serves as the state’s engine of workforce development, offering affordable degree programs and training that are aligned with the needs of its community along with courses and programs that transfer to other colleges and universities in Indiana. It is accredited by the Higher Learning Commission and a member of the North Central Association.
Offices: 50 W Fall Creek Parkway North Dr, Indianapolis, Indiana 46208, US · 4751 Century Plaza Rd, Indianapolis, Indiana 46254, US · 9301 E 59th St, Indianapolis, Indiana 46216, US · 1610 Reeves Rd, Plainfield, Indiana 46168, US
Higher educationAssociates DegreesNursingTechnologyBusinessGeneral StudiesRemediationAdult LearningWorkforce Trainingand Customized Training