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Jobs at Iowa Radiology (Now Hiring) — 4 open

Iowa Radiology

Patient Service Representative

Clive, Iowa, United States · On-site

Entry level

Overview We are seeking a skilled and dedicated Patient Service Representative to join our healthcare team. Iowa Radiology is a patient-centered practice that promotes a more compassionate approach to medicine. We provid…

Skills: Patient Registration, Medical Scheduling, Multi-line Phone Systems, Patient Relations, Payment Processing

Iowa Radiology

General/Dexa/Fluoro Technologist

Des Moines, Iowa, United States · On-site

Entry level

Overview We are seeking a skilled and dedicated General Technologist to join our healthcare team. Iowa Radiology is a patient-centered practice that promotes a more compassionate approach to medicine. We provide our empl…

Skills: General Radiography, Bone Densitometry, Fluoroscopy, Patient Care, Medical Terminology

Iowa Radiology

General/Dexa/Fluoro Technologist

Des Moines, Iowa, United States · On-site

Entry level

Overview We are seeking a skilled and dedicated General Technologist to join our healthcare team. Iowa Radiology is a patient-centered practice that promotes a more compassionate approach to medicine. We provide our empl…

Skills: General Radiography, Bone Densitometry, Fluoroscopy, Patient Care, Medical Terminology

Iowa Radiology

Patient Service Representative

Des Moines, Iowa, United States · On-site

Mid level

Overview We are seeking a skilled and dedicated Patient Service Representative to join our healthcare team. Iowa Radiology is a patient-centered practice that promotes a more compassionate approach to medicine. We provid…

Skills: Multi-line Phone Systems, Patient Scheduling, Patient Registration, Medical Billing, RIS System

Patient Service Representative

Iowa Radiology

Clive, Iowa, United States • On-site

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  • Full-time
  • high school
  • Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability Insurance, Long-term Disability Insurance
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Patient Service Representative manages multi-line phone systems, schedules radiology exams, and processes patient registrations and payments. They act as a primary point of contact for patients and referring physicians to ensure high-quality imaging services.

Requirements

Candidates must be high school graduates with previous reception experience and fundamental knowledge of typing and filing. Proficiency in English and the ability to operate office equipment and handle physical tasks up to 25 pounds are required.

Full job description

Overview
We are seeking a skilled and dedicated Patient Service Representative to join our healthcare team. Iowa Radiology is a patient-centered practice that promotes a more compassionate approach to medicine. We provide our employees the ability to bring their authentic selves to work every day, providing compassionate care for our patients in a collaborative, supportive work environment.

We want YOU to join the Iowa Rad family!
We truly care about our employees, their health and well-being, and their career goals and aspirations. The ideal Accounts Patient Service Representative will play a crucial role in helping us continue to be the premier provider of radiologic services in Iowa by providing high-quality imaging services, ensuring patient safety, and delivering accurate diagnostic information.

Responsibilities of the Patient Service Representative:

Administrative
  • Answer a multi-line phone system and deliver calls and messages timely and accurately.
  • Schedule exams for all modalities for multiple Iowa Diagnostic and Procedure Center (IDIPC) Clinics.
  • Knowledge of procedures and exam preparation and can schedule radiology procedures and exams in the RIS System proficiently.
  • Initiate good public relations and communicate effectively with patients, visitors, office personnel, and referring physicians’ offices.
  • Process patient registrations and payments.
  • Become proficient in RIS, Epic, MDM, Well and Patient Pal computer programs as well as Shoretel multi-line phone system.
Other Functions
  • Attend staff meetings
  • Report problems related to staffing, morale, work methods, and procedures to Clinic Supervisor.
  • Inform Clinic Supervisor of supply needs.
  • Functions other than those described above due to extenuating circumstances.

Qualifications of the Patient Service Representative:

Education
  • High school graduate.
Knowledge, Skills, and Abilities
  • Previous reception experience required.
  • Previous medical experience preferred.
  • Must have a fundamental knowledge of typing and filing techniques.
  • Must be able to read, write, and speak fluent English.
  • Excellent verbal and written communication skills, with the ability to convey complex information to non-technical stakeholders.
Physical, Mental, and Visual Effort
  • Continuous speaking, hearing, and visual effort.
  • Must have the ability to communicate effectively and work independently.
  • Continuous mental and visual concentration requiring attention-to-detail and accuracy.
  • Working conditions are typical to a normal office or individual home office environment.
  • Must possess manual dexterity to operate computer and other office equipment.
  • Ability to perform repetitive tasks associated with technology use (phone, computer, applications, and software).
  • Must be able to bend, stoop, kneel, or crouch as part of job functions.
  • Ability to lift and carry up to twenty-five (25) pounds when necessary.
 

Benefits include but are not limited to:

  • Health, Dental, and Vision insurance
  • Life Insurance
  • Short-term and Long-term Disability Insurance
  • Paid Time Off and Paid Holidays
  • 401k Retirement Plan
  • Referral Program
Iowa Radiology, Professional Medical Management (PMM), and Iowa Diagnostic Imaging and Procedure Center (IDIPC), are equal opportunity employers. We are committed to fostering a diverse, inclusive, and respectful workplace. All qualified candidates are given equal employment opportunity without regard to race, color, national origin, sex, gender identify, sexual orientation, age, disability, religion, or any other characteristic protected by federal, state, or local law.
 
We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations are available to individuals with disabilities from the application process and throughout employment with any of our companies.

 

 

Related keywords

RISEpicMDMWellPatient PalShoretelRadiologyHealthcarePatient ServicesMedical ReceptionDiagnostic ImagingPatient SafetyMedical OfficeClinic Administration

About Iowa Radiology

LinkedInVisit site
Industry
Hospitals and Health Care
Company size
11-50 employees
Headquarters
West Des Moines, Iowa
LinkedIn followers
48

Iowa Radiology was founded in 2001 by a group of well-known central Iowa diagnostic professionals who wished to emphasize the personal side of diagnostic care as much as the technical side.

Offices: 6000 University Ave, West Des Moines, Iowa 50266, US

View all jobs at Iowa Radiology

About Iowa Radiology

LinkedInVisit site
Industry
Hospitals and Health Care
Company size
11-50 employees
Headquarters
West Des Moines, Iowa
LinkedIn followers
48

Iowa Radiology was founded in 2001 by a group of well-known central Iowa diagnostic professionals who wished to emphasize the personal side of diagnostic care as much as the technical side.

Offices: 6000 University Ave, West Des Moines, Iowa 50266, US

View all jobs at Iowa Radiology

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