Patient Registration Float Pool Team - East Evening/Overnight
Alexandria, Virginia, United States · On-site
$18/hr–$30/hr
Mid level$10M raised
The Patient Registration Float Pool Team position is responsible for providing excellent customer service throughout Inova Health System by identifying and fulfilling customer and departmental needs. Provides world-class…
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Ashburn, Virginia, United States · On-site
$27/hr–$44/hr
Entry level$10M raised
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Fairfax, Virginia, United States · Hybrid
$67k–$104k/yr
Mid level$10M raised
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Registered Nurse (RN) Case Manager - Juniper Clinic
Fairfax, Virginia, United States · On-site
$86k–$140k/yr
Mid level$10M raised
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Falls Church, Virginia, United States · On-site
Entry level$10M raised
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Patient Registration Float Pool Team - East Evening/Overnight
The role involves providing patient registration support across various clinical departments by managing insurance verification, scheduling, and admission issues. The team member travels to multiple locations to ensure seamless patient access and high-quality service delivery.
Requirements
Candidates must possess a High School Diploma or GED and at least two years of experience in healthcare patient access or customer service. Specific experience in registration, healthcare revenue cycle, and outpatient or emergency department settings is required.
Full job description
The Patient Registration Float Pool Team position is responsible for providing excellent customer service throughout Inova Health System by identifying and fulfilling customer and departmental needs. Provides world-class service to patients by filling vacancies within clinical departments. Travels to hospitals and outpatient practices in Alexandria, Mount Vernon, Springfield, and Oakville. Full-time, evening/overnight (3pm - 11:30pm/11pm - 7:30am).
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 total per year in education assistance and up to $10,000 total for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off and paid parental leave.
Patient Registration Float Job Responsibilities;
Supports scheduling undertakings by conducting pre-service activities such as insurance verification and submission.
Troubleshoots individual admission issues in collaboration with other departments and/or team members.
Explains insurance benefits and patient liability by using appropriate communication methods/styles.
Identifies and communicates payroll authorization and referral requirements.
Manages assigned work queues to ensure that errors are corrected.
May perform additional duties as assigned.
Minimum Qualifications:
Education: High School Diploma or GED
Experience: 2 years of healthcare patient access experience, or 2 years of customer service
2years of registration or healthcare revenue cycle experience
6 months of outpatient registration
6 months of ED registration
Preferred Qualifications:
We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.
Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
Related keywords
Patient RegistrationHealthcareRevenue CycleInsurance VerificationCustomer ServiceClinical DepartmentsOutpatientEmergency DepartmentSchedulingPatient AccessNonprofitInova Health SystemFloat Pool
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Falls Church, Virginia
LinkedIn followers
136,986
Total funding
$10M
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs.
Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement.
Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.
Offices: 3300 Gallows Road, Falls Church, Virginia 22042, US · 4320 Seminary Road, Alexandria, Virginia 22304, US · 2501 Parkers Ln, Alexandria, Virginia 22306, US · 3600 Joseph Siewick Drive, Fairfax, Virginia 22033, US · 44045 Riverside Parkway, Leesburg, Virginia 20176, US
HospitalEmergency ServicesCardiologyHealthcare CentersHealth SystemPhysical TherapyChildbirth ServicesOutpatient ServicesUrgent Care ServicesPrimary Care
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Falls Church, Virginia
LinkedIn followers
136,986
Total funding
$10M
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs.
Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement.
Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.
Offices: 3300 Gallows Road, Falls Church, Virginia 22042, US · 4320 Seminary Road, Alexandria, Virginia 22304, US · 2501 Parkers Ln, Alexandria, Virginia 22306, US · 3600 Joseph Siewick Drive, Fairfax, Virginia 22033, US · 44045 Riverside Parkway, Leesburg, Virginia 20176, US
HospitalEmergency ServicesCardiologyHealthcare CentersHealth SystemPhysical TherapyChildbirth ServicesOutpatient ServicesUrgent Care ServicesPrimary Care