Inova Fairfax Hospital is looking for a dedicated Patient Access Associate 1 to join the team. This role will be part-time, weekends, evening shift: Every Friday and every other Saturday and Sunday 6pm-4:30am. Inova is c…
Skills: Customer service, Insurance verification, Patient interviewing, Data documentation, Communication
Inova OBGYN Fair Oaks is looking for a dedicated Patient Access Associate 1 to join the team. This role will be full-time day shift: Monday- Friday, 7:30am-4:00pm, one 11:00am-7:30pm evening shift required weekly. Inova …
Skills: Patient registration, Insurance verification, Customer service, Medical terminology, Data entry
Inova Fair Oaks Hospital - Labor & Delivery is seeking a dedicated Surgical Technologist to join the team. This role will be part- time, day shift Inova is consistently ranked as a national healthcare leader in safety, q…
Inova Fairfax Hospital Operating Room is seeking a dedicated Surgical Technologist to join the team. This role will be full-time, night shift |Sign-on Bonus & Relocation Available. Inova is consistently ranked as a natio…
Inova Physical Therapy, Franconia-Springfield Sportsplex is looking for a dedicated Patient Access Associate 2 to join the team. This is full-time, Monday-Friday, Mid shift hours 8:30/9am-5:00/5:30pm, Two evening shifts …
Inova Fairfax Hospital is looking for a dedicated Patient Access Associate 1 to join the team. This role will be full-time day shift: Monday-Friday, 11:30am-8:00pm, with rotation of holidays. Inova is consistently ranked…
Skills: Customer service, Insurance verification, Patient registration, Medical terminology, Communication
Inova Fairfax Hospital is looking for a dedicated Patient Access Associate 1 to join the team. This role will be full-time day shift: Monday- Friday, 7:00 a.m. to 5:30 p.m. Inova is consistently ranked a national healthc…
Skills: Customer service, Insurance verification, Patient registration, Data entry, Communication
Gynecologic Oncology, Specialty Advanced Practice Provider (NP/PA)
Fairfax, Virginia, United States · On-site
$136k–$166k/yr
Mid level$10M raised
Cancer. Care. We Do Both. Inova Schar Cancer Institute is a state-of-the-art cancer center in the Washington, DC metro area designed to bring healing and hope to every patient. Inova Schar gives patients unmatched, logis…
Inova Fairfax Hospital Operating Room is seeking a dedicated Surgical Technologist to join the team. This role will be full-time varied shifts | Sign-on Bonus & Relocation Available. Inova is consistently ranked as a nat…
Skills: Surgical technology, Aseptic technique, Sterilization, Instrument handling, Patient care
Inova Fairfax Hospital is looking for a dedicated Surgical First Assist to join the team! This position will be full time, days. We offer great pay based on experience, sign-on bonus and relocation assistance, if eligibl…
Skills: Surgical assistance, Patient care, Surgical technology, Clinical collaboration, Mentoring
Inova Physical Therapy - Fairfax is looking for a dedicated Patient Access Associate 2 to join the team. This is full-time, Monday-Friday. Shift times vary: 8:00a-4:30p, 8:30a-5:00p, 9:00a-5:30p, and closing shift 10:30a…
Inova Fair Fax Hospital - Oakville is looking for a dedicated Specialty Sonographer 3 to join the team. This role is a Varied Shift+Schedule: PRN (as needed) Inova is consistently ranked as a national healthcare leader i…
Inova Fairfax Hospital Operating Room is seeking a dedicated Surgical Technologist to join the team. This role will be full-time varied shifts |Sign-on Bonus & Relocation Available. Inova is consistently ranked as a nati…
Skills: Surgical technology, Aseptic technique, Surgical instrumentation, Anatomy knowledge, First scrub role
Inova Schar Retail Pharmacy is seeking a dedicated Clinical Pharmacist Retail to join the team. This role will be PRN various shifts. MUST BE FLEXIBLE available on weekends and holidays. Inova is consistently ranked as a…
Inova Fair Oaks Pharmacy is seeking a dedicated Clinical Pharmacist to join the team. This role will be part-time various shift, 20 hours per week. Inova is consistently ranked as a national healthcare leader in safety, …
Inova Fair Oaks Hospital is looking for a Physical Therapist (PT) to join our Acute Care team. This role is Full-Time, Monday-Friday, 1 weekend day/month, 1 minor and 1 major holiday required Inova is consistently ranked…
Skills: Physical therapy, Patient evaluation, Treatment planning, Acute care, Re-evaluation
Inova Fair Oaks Hospital is looking for an experienced Nurse who is looking for an experienced Nurse who is interested in transitioning to the ED specialty to participate in our Fellowship program that begins November 9t…
Skills: Registered nursing, Emergency department care, Patient care, Care coordination, Clinical practice
Inova Alexandria Hospital is looking for a dedicated Stroke Program Coordinator to join the team. This role will be full-time, Monday - Friday (8:00 AM - 5:00 PM). Sign-on bonus and relocation assistance eligible. Travel…
Skills: Stroke program coordination, Clinical practice development, Data analysis, Quality improvement, Evidence-based practice
Behavioral Health Therapist 2 Family Community Health
Annandale, Virginia, United States · On-site
$80k–$130k/yr
Mid level$10M raised
Inova Cares for Families is looking for a dedicated Behavioral Health Therapist 2 to join the team. Inova Cares for Families (ICF) provides comprehensive primary care services to patients who reflect the culturally diver…
Skills: Mental health assessment, Substance use disorder treatment, Crisis intervention, Trauma-informed care, Integrative therapies
Behavioral Health Therapist 2 Community Behavioral Health
Leesburg, Virginia, United States · On-site
$80k–$130k/yr
Mid level$10M raised
Inova Cares for Behavioral Health is looking for a dedicated Behavioral Health Therapist 2 to join the team. Inova Cares for Behavioral Health provides mental health counseling services to patients 14 years and older wit…
Skills: Mental health counseling, Substance use disorder treatment, Crisis intervention, Trauma-informed care, Integrative therapies
The Patient Access Associate will interview patients to collect demographic and insurance information while coordinating with other departments for patient support. They are also responsible for explaining insurance benefits, assisting with payment applications, and maintaining a safe environment for guests.
Requirements
Candidates must have a High School Diploma or GED and at least one year of customer service or medical setting experience. An Associate degree may be substituted for the required experience.
Full job description
Inova Fairfax Hospitalis looking for a dedicated Patient Access Associate 1 to join the team. This role will be part-time, weekends, evening shift: Every Friday and every other Saturday and Sunday 6pm-4:30am.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience.We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
Tuition and Student Loan Assistance: offeringup to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off and paid parental leave.
Patient Access Associate 1 Job Responsibilities:
Works independently to complete assignments without close supervision; Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes; Uses a logical process to identify the cause of problems and develop appropriate solutions.
Selects an appropriate method of communication for audiences and adjusts communication style when needed.
Explains insurance benefits and patient liability by using appropriate communication methods/styles.
Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.
Coordinates with other departments to assist or transport patients/visitors requiring special attention/support; Interviews patients to secure and document required medical, financial, demographic and insurance information.
Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants.
Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.
Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
Minimum Qualifications:
Education: High School Diploma or GED
Experience: 1 year of customer service or 1 year of experience in a medical setting. (Associates degree in lieu of experience).
Preferred Qualifications:
2 years’ customer service experience or 1 year’ experience in a healthcare setting.
We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.
Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Falls Church, Virginia
LinkedIn followers
136,781
Total funding
$10M
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs.
Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement.
Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.
Offices: 3300 Gallows Road, Falls Church, Virginia 22042, US · 4320 Seminary Road, Alexandria, Virginia 22304, US · 2501 Parkers Ln, Alexandria, Virginia 22306, US · 3600 Joseph Siewick Drive, Fairfax, Virginia 22033, US · 44045 Riverside Parkway, Leesburg, Virginia 20176, US
HospitalEmergency ServicesCardiologyHealthcare CentersHealth SystemPhysical TherapyChildbirth ServicesOutpatient ServicesUrgent Care ServicesPrimary Care
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Falls Church, Virginia
LinkedIn followers
136,781
Total funding
$10M
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs.
Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement.
Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.
Offices: 3300 Gallows Road, Falls Church, Virginia 22042, US · 4320 Seminary Road, Alexandria, Virginia 22304, US · 2501 Parkers Ln, Alexandria, Virginia 22306, US · 3600 Joseph Siewick Drive, Fairfax, Virginia 22033, US · 44045 Riverside Parkway, Leesburg, Virginia 20176, US
HospitalEmergency ServicesCardiologyHealthcare CentersHealth SystemPhysical TherapyChildbirth ServicesOutpatient ServicesUrgent Care ServicesPrimary Care