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Contract
Posted 16h ago
~40 hrs/week
Responsibilities
The Systems Engineer will manage and support enterprise-level Citrix, Windows, and VMware environments while providing L2/L3 technical support. They are also responsible for end-user lifecycle management and tracking IT service requests through Jira.
Requirements
Candidates must have strong knowledge of networking fundamentals, Active Directory, and Citrix XenDesktop 7. Hands-on experience with infrastructure tools like Meraki, Hyper-V, and Google Workspace is required for this role.
Full job description
We are seeking a contractor to join our team! (6+ months)
We are looking for an experienced Systems Engineer II to join our IT team. This role is responsible for managing and supporting enterprise-level Citrix, Windows, and VMware environments, providing L2/L3 support across a 24x7 operational setup. The ideal candidate will also own end-user lifecycle management and IT service tracking through Jira.
Responsibilities
Execute end-user onboarding and offboarding processes including account provisioning/de-provisioning, device setup, access management, and license assignment across all platforms
Manage user lifecycle across AD, Azure AD, Google Workspace, Microsoft, and other enterprise tools ensuring timely access changes per HR triggers
Track, manage, and update IT service requests using Jira — including ticket
Creation, assignment, status updates, sprint tracking, and closure within defined SLAs
Managing IT infrastructure service requests
Perform backup of all systems and network devices
Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
Hands-on experience with network switching concepts and configurations
Understanding of LAN/WAN architecture, routing, and basic firewall concepts
Hands-on experience with Meraki devices and environment
Administering Active Directory services, Windows Utility servers
Full proven knowledge DFS, Terminal Servers, Hyper V, Internet Information Server System Center Operations Manager (SCOM), and file server
Hands-on experience with Google Workspace and Azure Directory
Outstanding troubleshooting skills for Window platform
Maintain and manage Active Directory environment focusing on GPO driven policies, and user/group management, and potentially cross-domain functionality
Create accounts, troubleshoot, configure active directory, level 2 & 3 support for help desk.
Citrix server environment Management and troubleshoot issues
Full proven knowledge of Citrix XenDesktop 7
Knowledge of DNS, DHCP, Certificate Authority and RADIUS servers
Experience in Installing, Configuring, troubleshooting and supporting XenDesktop 7
The engineer has knowledge about hosted shared desktops, (non) persistent VDI machines
Support Level -> L2/L3 Primary Skills
Equal Opportunity Statement
Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.
For any additional information, please visit the below websites:
E-Verify
Right to Work (English)
Right to Work (Spanish)
Disclaimer:
Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at [email protected]. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.
Related keywords
Systems EngineerCitrixWindowsVMwareActive DirectoryAzure ADGoogle WorkspaceJiraNetworkingTCP/IPDNSDHCPVLANsMerakiHyper-VXenDesktop 7
Innovaccer is the AI infrastructure for autonomous healthcare operations, delivering better clinical and financial outcomes across health systems, payers, governments, and life sciences. Powered by the Healthcare Intelligence Platform, Innovaccer unifies enterprise data and applies AI to automate administrative work, strengthen operational performance, and drive measurable margin expansion. Organizations such as Orlando Health, Adventist HealthCare, and Banner Health trust Innovaccer to integrate intelligence into their existing infrastructure and elevate the quality of care. For more information, visit www.innovaccer.com.
Offices: 101 Mission Street, Suite 1950, San Francisco, CA 94105, San Francisco, California 94105, US · 3, Noida, Uttar Pradesh 201309, IN
Quality ReportingInteroperable Data LakeDrilled Down Contract Performancepopulation healthHealth Equityvalue-based carehealthIThealthtechcustomer relationship managementand pharmacy
Innovaccer is the AI infrastructure for autonomous healthcare operations, delivering better clinical and financial outcomes across health systems, payers, governments, and life sciences. Powered by the Healthcare Intelligence Platform, Innovaccer unifies enterprise data and applies AI to automate administrative work, strengthen operational performance, and drive measurable margin expansion. Organizations such as Orlando Health, Adventist HealthCare, and Banner Health trust Innovaccer to integrate intelligence into their existing infrastructure and elevate the quality of care. For more information, visit www.innovaccer.com.
Offices: 101 Mission Street, Suite 1950, San Francisco, CA 94105, San Francisco, California 94105, US · 3, Noida, Uttar Pradesh 201309, IN
Quality ReportingInteroperable Data LakeDrilled Down Contract Performancepopulation healthHealth Equityvalue-based carehealthIThealthtechcustomer relationship managementand pharmacy