Andover, Massachusetts, United States · On-site
$22/hr–$25/hr
The Patient Care Coordinator serves as the primary point of contact for IWP patients, building trusted relationships and supporting individuals who use our workers’ compensation pharmacy services. Reporting to the …
Skills: Problem Solving, Organizational Skills, Time Management, Attention To Detail, Verbal Communication
Alamosa, Colorado, United States · Hybrid
$22/hr–$26/hr
Are you passionate about helping others and thrive in a fast-paced, patient-focused environment? IWP (Injured Workers Pharmacy) is seeking a dedicated and compassionate Enrollment Coordinator to join our team! As the fir…
Skills: Customer Service, Inside Sales, Account Management, CRM Software, HubSpot
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The Patient Care Coordinator serves as the primary point of contact for workers' compensation pharmacy patients, handling inbound and outbound communications. The role focuses on resolving patient inquiries, documenting interactions, and ensuring a seamless experience through proactive problem-solving.
Candidates must have over 3 years of customer service experience and be bilingual in English and Spanish. Strong communication skills and the ability to work a specific full-time schedule, including rotating Saturdays, are required.
The Patient Care Coordinator serves as the primary point of contact for IWP patients, building trusted relationships and supporting individuals who use our workers’ compensation pharmacy services. Reporting to the Manager of Patient Experience, this role partners closely with both patients and pharmacy staff to ensure a seamless, supportive experience.
What You’ll Do
What You’ll Need to Succeed
Why Join IWP?
At Injured Workers Pharmacy (IWP), we’re more than just a pharmacy — we’re the Patient Advocate Pharmacy. Every day, we make a real difference in the lives of injured workers around the country by ensuring fast, hassle-free access along with No upfront or out-of-pocket costs for the medications they need.
As a specialized home delivery pharmacy focused on workers compensation, we partner with medical professionals, attorneys, and insurance carriers to help injured workers get back on their feet and living full, productive lives.
But what truly sets us apart? Our people. At IWP, you’ll find a team that’s passionate, driven, and united by a shared mission of helping injured workers in a time of need. We foster a culture of collaboration, open thinking, and yes — we have fun doing it.
If you’re looking for a career with purpose, a team that supports you, and a place where you can grow, IWP is the place to be. We offer competitive pay, outstanding benefits, and exciting opportunities for advancement. Check us out online at www.iwpharmacy.com.
Injured Workers Pharmacy (IWP) is proud to be THE Patient Advocate Pharmacy, helping injured workers around the country access their prescription medications with ease. As a specialized workers’ compensation home delivery pharmacy, we collaborate with the legal, medical, and insurance communities to help injured workers return to a productive life. At IWP we believe in our service, but it’s the people who make it a great place to work. We value our employees and strive for a culture of teambuilding, open mindedness, and fun. If that sounds like something you’d like to be part of, we’d love to hear from you! Your compensation will include a competitive salary, generous benefits, and opportunities for growth and development.
We are dedicated to attracting and retaining top talent with competitive and fair compensation. The salary range for this role is $22/hr - $25/hr.
IWP is an Equal Opportunity Employer. IWP does not discriminate on the basis of race, creed, color, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. IWP is committed to providing reasonable accommodations for qualified individuals with physical and mental disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Advocating for injured workers & removing recovery barriers by delivering reliable workers’ compensation pharmacy care.
Injured Workers Pharmacy’s (IWP) mission is to advocate for injured workers and remove barriers to recovery by delivering reliable, patient‑centered workers’ compensation pharmacy care with convenient at-home medication delivery. Through specialized claims support, clinical oversight, and a seamless fulfillment process, we ensure injured workers receive timely, safe, and compliant access to their prescribed medications at no cost to them. We focus on continuity of care, complex and catastrophic injury support, and close collaboration with prescribers and legal partners—helping injured workers remain supported, dignified, and focused on healing throughout every stage of their recovery. Why work for IWP? At IWP we believe in our service, but it’s the people who make it a great place to work. Together, our shared passion inspires us to thrive and grow while providing our patients and clients with the best service possible. Our company culture, advancement opportunities and growing benefit packages are just some of the reasons why IWP is a great place to work. IWP is an Equal Opportunity Employer. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Offices: Andover, MA 01810, US
Advocating for injured workers & removing recovery barriers by delivering reliable workers’ compensation pharmacy care.
Injured Workers Pharmacy’s (IWP) mission is to advocate for injured workers and remove barriers to recovery by delivering reliable, patient‑centered workers’ compensation pharmacy care with convenient at-home medication delivery. Through specialized claims support, clinical oversight, and a seamless fulfillment process, we ensure injured workers receive timely, safe, and compliant access to their prescribed medications at no cost to them. We focus on continuity of care, complex and catastrophic injury support, and close collaboration with prescribers and legal partners—helping injured workers remain supported, dignified, and focused on healing throughout every stage of their recovery. Why work for IWP? At IWP we believe in our service, but it’s the people who make it a great place to work. Together, our shared passion inspires us to thrive and grow while providing our patients and clients with the best service possible. Our company culture, advancement opportunities and growing benefit packages are just some of the reasons why IWP is a great place to work. IWP is an Equal Opportunity Employer. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Offices: Andover, MA 01810, US
