Are you the kind of person who loves bringing order to chaos?
Do you naturally keep everyone on schedule, stay calm when things get busy, and still greet every person with a genuine smile?
If your friends describe you as organized, dependable, and someone who "always has it together," we may have the perfect career for you.
At Infinity Eye Care, our Front Desk Coordinators do much more than answer phones and schedule appointments. You are the first smile our patients see and the person who helps ensure every patient receives an exceptional, five-star experience from beginning to end. Your ability to stay organized, think ahead, and multitask allows our doctors and clinical team to provide outstanding care to our community.
If you love helping people, enjoy staying busy, and take pride in keeping everything running smoothly, we'd love to meet you.
No Experience? No Problem.
Previous experience in healthcare or eye care is a bonus—but it isn't required.
We believe attitude is more important than experience. We'll happily train someone who is compassionate, dependable, eager to learn, and committed to providing outstanding customer service.
What You'll Do
- Welcome every patient with warmth, kindness, and professionalism.
- Answer incoming calls with confidence while creating an exceptional patient experience.
- Schedule, reschedule, and coordinate appointments while maximizing efficiency.
- Help keep our doctors' schedules organized and running on time.
- Verify insurance benefits and assist patients with questions.
- Check patients in and out while ensuring accurate documentation.
- Assist with opening and closing office procedures.
- Work closely with every department to ensure a seamless patient experience.
- Cross-train throughout the practice to expand your skills and grow professionally.
What Makes Someone Successful Here
We're looking for someone who naturally enjoys creating order and helping others.
You might be a great fit if:
- You genuinely enjoy making people feel welcome and cared for.
- You stay calm and positive even when juggling multiple priorities.
- You are highly organized and love keeping everything on track.
- You have exceptional time management skills and understand that every minute matters.
- You can multitask without sacrificing attention to detail.
- You communicate clearly, professionally, and compassionately.
- You solve problems instead of waiting for someone else to solve them.
- You are dependable—when you say you'll do something, you follow through.
- You learn quickly and enjoy using technology.
- You believe teamwork is essential and are always willing to help wherever needed.
- You treat patients and coworkers with kindness, respect, and professionalism.
Why This Is More Than Just a Job
At Infinity Eye Care, we believe better vision changes lives.
Every day we help people drive safely, succeed at work and school, care for their families, and experience the world more fully. As the first person our patients meet, you'll play a critical role in making them feel welcomed, valued, and cared for.
You'll join a supportive team that believes in continuous learning, personal growth, and creating an exceptional workplace where people genuinely enjoy coming to work.
If you're looking for a career where your organization, compassion, and ability to keep things running smoothly truly matter, we'd love to hear from you.
*As part of our hiring process, we ask all candidates to complete a required assessment. Please keep an eye out for a confirmation email, which will include the next steps.**
