Mexico, Chihuahua, Mexico · On-site
POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our re…
Skills: Backend Architecture, Cloud-Native Infrastructure, API Integration, Distributed Systems, Microservices
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Lead post-sales technical onboarding and integration for enterprise customers, serving as the primary technical advisor. Bridge the gap between Sales, Customer Success, and Engineering to design scalable deployment strategies and resolve complex integration challenges.
Requires strong expertise in backend engineering with Java/Spring and cloud infrastructure, specifically AWS and container orchestration. Candidates must possess excellent communication skills and a deep understanding of secure API design and distributed systems.
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
Incode is a Series B unicorn ($2.1B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
We are seeking a Post-Sales Solutions Engineer with a strong background in backend architecture and cloud-native infrastructure to support enterprise customers in successfully implementing our platform. This is a cross-area role that bridges Sales, Customer Success, Product, and Engineering, ensuring that our customers integrate our services seamlessly and effectively within their existing systems and business goals. You'll serve as the technical advisor and implementation architect, collaborating directly with customer teams—from backend engineers to executives—to tailor deployment strategies, resolve complex integration challenges, and ensure adoption best practices.
Customer Onboarding & Integration
Technical Project Ownership
Cross-Team Collaboration
Evangelism & Enablement
Architecture & Systems Integration
Security & Networking
Backend Engineering
Frontend Knowledge
Preferred Experience & Bonus Skills
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Power a world of trust
AI-powered identity platform. Incode delivers the industry's most accurate identity verification, fully automated, secure, and engineered to maximize conversions while preventing fraud. Our AI-driven platform helps enterprises effortlessly distinguish legitimate users from fraudsters through deterministic verification, advanced deepfake protection, and intelligent orchestration. Trusted by global leaders in different industries to secure millions of digital identities across onboarding, authentication, and compliance use cases. Named in 2025 as a Leader in the Gartner® Magic Quadrant™ for Identity Verification for a second consecutive year. Learn more at incode.com
Offices: 101 Mission St, San Francisco, California 94105, US · Calle Arquímides 212, Piso 4, Mexico City, DF 11550, MX · Kneza Mihaila 33, 1st Floor, Stari Grad, Central Serbia 11000, RS · Paseo de la Castellana, 43, Madrid, Community of Madrid 28046, ES
Power a world of trust
AI-powered identity platform. Incode delivers the industry's most accurate identity verification, fully automated, secure, and engineered to maximize conversions while preventing fraud. Our AI-driven platform helps enterprises effortlessly distinguish legitimate users from fraudsters through deterministic verification, advanced deepfake protection, and intelligent orchestration. Trusted by global leaders in different industries to secure millions of digital identities across onboarding, authentication, and compliance use cases. Named in 2025 as a Leader in the Gartner® Magic Quadrant™ for Identity Verification for a second consecutive year. Learn more at incode.com
Offices: 101 Mission St, San Francisco, California 94105, US · Calle Arquímides 212, Piso 4, Mexico City, DF 11550, MX · Kneza Mihaila 33, 1st Floor, Stari Grad, Central Serbia 11000, RS · Paseo de la Castellana, 43, Madrid, Community of Madrid 28046, ES
