San Diego, California, United States · Hybrid
$90k–$135k/yr
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Sales Operations, Data Analysis, Excel Modeling, Salesforce.com, IBM Planning Analytics
Bengaluru, Karnataka, India · On-site
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Workday Administration, HRIS Configuration, Data Integrity, Custom Reporting, Dashboard Development
San Diego, California, United States · On-site
$98k–$148k/yr
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Python, LLM APIs, RAG Systems, Prompt Engineering, Vector Databases
Bengaluru, Karnataka, India · On-site
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: SAP EHS, SDS Authoring, GHS, OSHA HCS, Dangerous Goods Classification
Cambridge, England, United Kingdom · Hybrid
$31k–$46k/yr
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Executive Support, Calendar Management, Event Planning, Travel Coordination, Expense Management
Singapore, Singapore · On-site
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: DNA Extraction, DNA Quantification, Library Preparation, Next-Generation Sequencing, ISO 15189 Compliance
Singapore, Singapore · On-site
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: DNA Extraction, DNA Quantification, Library Preparation, Next-Generation Sequencing, NovaSeq X Plus
England, United Kingdom · Remote OK
$64k–$96k/yr
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Team Leadership, Proteomics, Confocal Laser Scanners, Liquid Handling Robotics, Pre-sales Support
San Diego, California, United States · On-site
$187k–$281k/yr
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Sales Management, Genomics Sequencing Workflows, Cloud Services, Coaching and Mentoring, Negotiation
Queensland, Australia · Remote OK
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: NIPT, Bioinformatics, Next Generation Sequencing, Sample Preparation, Liquid Handling Robotics
Madison, Wisconsin, United States · On-site
$91k–$137k/yr
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: HPLC, Enzymatic Assays, Biochemical Characterization, Method Development, Method Validation
Singapore, Singapore · On-site
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Mechanical Engineering Design, CAD (SolidWorks/Creo), GD&T, DFMA, FMEA
Singapore, Singapore · On-site
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: PLC Troubleshooting, Automation Systems, Preventive Maintenance, cGMP, HMI Process Control
Denmark · Remote OK
$39k–$59k/yr
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Outbound Prospecting, Lead Qualification, Account Management, Cold Calling, Multi-omics
San Diego, California, United States · Hybrid
$205k–$308k/yr
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Commercial Contracts, Legal Drafting, Complex Negotiations, Strategic Thinking, Analytical Thinking
Singapore, Singapore · On-site
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Preventive Maintenance, PLC Troubleshooting, cGMP, Automation Systems, Project Management
Singapore, Singapore · On-site
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Process Development, Quality Control, Troubleshooting, DOE Techniques, Statistical Process Control
San Diego, California, United States · On-site
$83k–$124k/yr
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Process Development, Design of Experiments, Statistical Process Control, 6-Sigma, DFM
Foster City, California, United States · On-site
$118k–$177k/yr
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Real Estate Transaction Management, Financial Modeling, Lease Negotiation, Portfolio Management, ASC 842
San Diego, California, United States · On-site
$225k–$337k/yr
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the worl…
Skills: Strategic Leadership, Population Genomics, Program Management, Product Management, Product Marketing
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Drive sales standardization and continuous improvement in systems and processes to achieve commercial objectives. Manage quota, territory, pipeline, and account management while acting as a business partner to the General Manager.
Requires a Bachelor's degree with at least 5 years of related experience or a Master's degree with 3 years. Must possess advanced Excel modeling skills and experience in commercial or sales operations.
San Diego, CA
This position is a Hybrid role required to be at the San Diego HQ Office 2 days per week.
Illumina’s USCAN Sales Operations team is looking for a strong operations business partner to join as a Sr. Sales Operations Analyst. This role is expected to drive sales standardization and continuous improvement in systems, processes, and business operations to achieve commercial sales objectives. Highlighted responsibilities of this role include executing the sales teams’ vision through quota, territory, pipeline, and account management.
The ideal candidate is an experienced data-driven decision maker and a confident communicator. Success on this fast-paced team will rely on experience with problem solving skills, critical thinking, attention to detail, the ability to work under pressure, and most importantly, an inquisitive flexible mindset.
Build relationships and act as a main point of contact to General Manager for a subregional team including district manager and several frontline teams.
Develop deep business understanding and strategy around sales reporting, quota setting, territory design and sales process optimization
Facilitate pipeline review meetings with Sales Management to define optimal performance for sales teams
Prepare advanced pipeline analyses to help identify and communicate trends and drivers to the business.
Proactively identify and develop opportunities for sales process improvement.
Advise sales management on how to best leverage reporting to drive actionable insights.
Participate in regional and global projects relating to process improvement and/or system implementation and seen as subject matter expert
Drive adoption of commercial resources through end user education, training, and on-boarding.
Proactively communicate best practices, change notices, and announcements to the sales staff and sales leadership.
Experience in Commercial Operations, Sales Operations, logistics, FP&A or a related commercial role
Proven strong analytical, organizational, problem solving, critical thinking, and project management skills.
Proficiency in managing analytically rigorous initiatives. Excellent Excel modeling skills (e.g. Power Query, Pivot, Advanced formulas, Large data models)
Adept and clear communicator of complex concepts through written and verbal means.
Strong interpersonal skills for effective collaboration across departments.
Adaptable to fast-paced settings, capable of managing multiple tasks and driving innovation.
Skilled at presenting initiatives and solutions to diverse audiences, with the ability to influence and solve complex problems.
Experience working with Salesforce.com and IBM Planning Analytics is a plus
Background supporting various business partners with a focus on analytics and/or operational excellence.
Ability to effectively lead, plan and execute on plans for process improvement.
Ability to evaluate solutions from both a near term and long-term perspective.
Typically requires a Bachelor’s degree and a minimum of 5 years of related experience; or 3 years and a Master's degree; or equivalent work experience.
Unlocking the Power of the Genome
At Illumina, our goal is to apply innovative technologies and revolutionary assays to the analysis of genetic variation and function, making studies possible that were not even imaginable just a few years ago. These studies will help make the realization of personalized medicine possible. With such rapid advances in technology taking place, it is mission critical to have solutions that are not only innovative, but flexible, scalable, and complete with industry-leading support and service. As a global company that places high value on collaborative interactions, rapid delivery of solutions, and prioritizing the needs of its customers, we strive to meet this challenge. Illumina’s innovative, array-based solutions for DNA, RNA, and protein analysis serve as tools for disease research, drug development, and the development of molecular tests in the clinic.
Offices: 5200 Illumina Way, San Diego, CA 92122, US · 524 Genomic Dr, Madison, Wisconsin 53719, US · 9440 Carroll Park Dr, San Diego, CA 92121, US · 10 Biopolis Rd, Singapore, Singapore 138670, SG · 200 Lincoln Centre Dr, Foster City, California 94404, US
Unlocking the Power of the Genome
At Illumina, our goal is to apply innovative technologies and revolutionary assays to the analysis of genetic variation and function, making studies possible that were not even imaginable just a few years ago. These studies will help make the realization of personalized medicine possible. With such rapid advances in technology taking place, it is mission critical to have solutions that are not only innovative, but flexible, scalable, and complete with industry-leading support and service. As a global company that places high value on collaborative interactions, rapid delivery of solutions, and prioritizing the needs of its customers, we strive to meet this challenge. Illumina’s innovative, array-based solutions for DNA, RNA, and protein analysis serve as tools for disease research, drug development, and the development of molecular tests in the clinic.
Offices: 5200 Illumina Way, San Diego, CA 92122, US · 524 Genomic Dr, Madison, Wisconsin 53719, US · 9440 Carroll Park Dr, San Diego, CA 92121, US · 10 Biopolis Rd, Singapore, Singapore 138670, SG · 200 Lincoln Centre Dr, Foster City, California 94404, US
