Huntsville, Texas, United States · On-site
POSITION PURPOSE Under general supervision of the Director, the Desktop Support Technician assist clients with hardware and software issues, provides on-site or remote technical assistance including the setting up of com…
Skills: Desktop support, Hardware troubleshooting, Software installation, Technical support, Customer service
Huntsville, Texas, United States · On-site
POSITION PURPOSE Under general supervision of the ASC Administrator, the OR RN uses the nursing process, collaborates with the physician and healthcare team in the delivery of care to patients who are preparing for, have…
Skills: Nursing process, Perioperative nursing, Patient assessment, Infection prevention, Medication administration
Huntsville, Texas, United States · On-site
POSITION PURPOSE Under supervision of the Chief Nursing Officer, the Nursing Director plans, implements, directs and evaluates the care for the Cath Lab. Responsible for establishing the vision, direction, and developmen…
Skills: Nursing Management, Clinical Competence, Oral Communication, Written Communication, Patient Advocacy
Huntsville, Texas, United States · On-site
POSITION PURPOSE This role is located at Huntsville Surgical Partners, the new Ambulatory Surgery Center (ASC) situated near Huntsville Memorial Hospital. Under general supervision of the ASC Administrator, the Scheduler…
Skills: Surgical Scheduling, CPT Coding, ICD-9 Coding, Electronic Health Record (EHR), Insurance Verification
Huntsville, Texas, United States · On-site
POSITION PURPOSE Under general supervision of the Director, the Manager assists in coordinating participation in Performance Improvement activities to assure continuous Quality Improvement. This leadership role mentors, …
Skills: Patient Care Coordination, Staff Education, Competency Validation, Quality Improvement, Performance Improvement
Huntsville, Texas, United States · On-site
Under general supervision of the Nursing Director, the Charge Registered Nurse supervises and provides professional nursing skills utilizing the nursing process in the delivery of patient care for the assigned shift. Ass…
Skills: Nursing Process, Patient Advocacy, Staff Supervision, Patient Assessment, Care Planning
Huntsville, Texas, United States · On-site
Under general supervision of the Nursing Director, the Charge Registered Nurse supervises and provides professional nursing skills utilizing the nursing process in the delivery of patient care for the assigned shift. Ass…
Skills: Nursing Process, Patient Advocacy, Staff Supervision, Patient Assessment, Care Planning
Huntsville, Texas, United States · On-site
POSITION PURPOSE Under general supervision of the Charge Nurse, the Staff RN provides professional nursing skills utilizing the nursing process in the delivery of patient care. Assesses, plans, implements and evaluates t…
Skills: Nursing Process, Patient Assessment, Obstetrical Care, Postpartum Care, Newborn Care
Huntsville, Texas, United States · On-site
POSITION PURPOSE Under supervision of the Chief Nursing Officer, the Nursing Director plans, implements, directs and evaluates the nursing care for assigned units for Perinatal Services. Coordinates the delivery of patie…
Skills: Nursing Management, Perinatal Care, Staff Development, Patient Advocacy, Budget Planning
Huntsville, Texas, United States · On-site
POSITION PURPOSE Under general supervision of the Clinic Manager and Physician, the Medical Assistant assists with patient care, clerical, environmental and organizational tasks. Serves as a patient advocate within the h…
Skills: Patient Care, Vital Signs Collection, Vaccine Administration, EKG, Venipuncture
Huntsville, Texas, United States · On-site
Under general supervision of the Registered Nurse, the Cath Lab Technologist assists in procedures, prepares patients for procedures (IV placement, blood collection, and site preparation), reviews patient chart to ensure…
Skills: IV Placement, Blood Collection, Site Preparation, Patient Monitoring, Telemetry Monitoring
Huntsville, Texas, United States · On-site
POSITION PURPOSE Under the supervision of a licensed nurse, the Monitor Tech provides surveillance of telemetry monitors throughout the hospital. Performs accurate EKG rhythm interpretation and other electrocardiography …
Skills: EKG Rhythm Interpretation, Telemetry Monitoring, Cardiac Rhythm Analysis, Patient Advocacy, Patient Documentation
Huntsville, Texas, United States · On-site
Under general supervision of the Registered Nurse, the Cath Lab Technologist assists in procedures, prepares patients for procedures (IV placement, blood collection, and site preparation), reviews patient chart to ensure…
Skills: IV Placement, Blood Collection, Site Preparation, Patient Monitoring, Telemetry Monitoring
Huntsville, Texas, United States · On-site
Under general supervision of the Chief Nursing Officer, the Lead House Supervisor is responsible for providing training and oversight to the House Supervisors. Responsible for the allocation and assignment of nursing sta…
Skills: Interpersonal Communication, Oral Communication, Written Communication, Organizational Skills, Leadership Skills
Huntsville, Texas, United States · On-site
POSITION PURPOSE Under general supervision of the Imaging Manager, the Ultrasonographer prepares equipment and patients for Ultrasound procedures, safely and accurately performs Ultrasounds as ordered and directed accord…
Skills: Ultrasound Procedures, Patient Positioning, PACS, Sterile Technique, Patient Care
Huntsville, Texas, United States · On-site
POSITION PURPOSE Under general supervision of the Imaging Manager, the Ultrasonographer prepares equipment and patients for Ultrasound procedures, safely and accurately performs Ultrasounds as ordered and directed accord…
Skills: Ultrasound Procedures, Patient Positioning, PACS, Sterile Technique, Patient Care
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The Desktop Support Technician assists clients with hardware and software issues, including installation, configuration, and troubleshooting. They also maintain hardware and software inventory and provide one-on-one end user training.
A high school diploma or GED is required, while a bachelor's degree is preferred. Candidates should possess strong technical aptitude, organizational skills, and prior experience in Information Technology.
Under general supervision of the Director, the Desktop Support Technician assist clients with hardware and software issues, provides on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues. Clearly communicates technical solutions in a user-friendly, professional manner; provides one-on-one end user training as needed; assists other ISD members; troubleshoots problems; passes more complex end user problems on to ISD Analysts; conducts hardware and software inventory database maintenance and reporting.
Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.
1. Displays knowledge of basic computer hardware and operating systems, such as installation, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing and preventive maintenance, with additional elements of security and soft skills.
2. Performs installation, configuration, diagnosis, preventive maintenance and other basic networking tasks.
3. Well-versed in common problem inquiries and able to provide immediate solutions. Develops new solutions to frequently occurring problems.
4. Responds to incoming questions in a timely manner. Researches questions and issues and resolves each interaction with customer satisfaction.
5. Tracks 100% of all customer contacts. Documents each contact thoroughly so as not to cause extra efforts by other support personnel.
6. Performs responsibilities according to the Standard Operating Procedures manual and the specified Service Level Agreement.
7. Escalates issues to second or third level support personnel when appropriate via proper escalation procedures as defined in the Help Desk Standard Operating Procedures manual. Dispatch calls to field technicians when appropriate.
8. Prepares in advance for new releases and rollouts to anticipate customer inquiries.
9. Attends scheduled meetings and in-services as required for technical and communication training and staying up-to-date with company policies and procedures.
10. Utilizes good judgment and works competently in stressful situations, always treating the customer with respect and dignity.
11. Abides by the HMH Legal Compliance Code of Conduct.
12. Maintains patient confidentiality and appropriate handling of PHI.
13. Maintains a safe work environment and reports safety concerns appropriately.
14. Performs all other related duties as required and assigned.
All positions of Huntsville Memorial Hospital are part of an interdisciplinary team, and as such, participate in the care and service delivery process through effective interaction with other team members. Primarily interacts with hospital staff, medical staff, patients, and visitors.
Education: High school diploma or GED required. Bachelor’s degree preferred.
Experience: Prior experience in Information Technology preferred.
License/Certifications: None required.
Required Skills: Technical aptitude and understanding of basic computer skills required. Excellent organizational and customer service skills required.
Frequent: sitting, standing, walking
Occasional: reaching, lifting, carrying, bending, & squatting,
Visual and hearing acuity required. Work is inside, with good ventilation and comfortable temperature.
Possible exposure to: potential electric shock, moving mechanical parts, toxic/caustic chemicals or detergents, radiant energy, communicable diseases, blood borne pathogens.
Your Health, Our Community, Our Commitment
We've Reached New Heights — Right Here in Huntsville, TX. Welcome to Huntsville Memorial Hospital (HMH), a full-service, acute care hospital serving communities in Walker, Madison, Trinity and surrounding counties. Through the years, our hospital has grown with the community, enhancing and expanding technology and services every step of the way. Today, HMH offers comprehensive care provided by expertly skilled physicians, nurses and staff. Through advanced technology and the professional expertise of our medical staff, we provide quality care for a wide range of medical conditions in a friendly, caring environment. Beyond our onsite treatments, services, and health programs, our leadership at HMH makes public education, engagement, and awareness a priority. We believe that the best way to ensure the health of our community is to engage with individuals, families, and businesses and give them the resources they need to prevent serious health concerns and to improve their quality of life. The ongoing transformative inpatient and outpatient building expansion and renovation projects are all major elements in the hospital’s overarching goal to serve our community with unparalleled safety, quality, service and innovation. We are proud to offer you an exceptional array of state-of-the-art programs and services, including minimally invasive robotic-assisted surgery, cancer care, heart and vascular, neurosciences, gastroenterology, orthopedics & sports medicine, women’s health and much more. Leading medicine — all close to home.
Offices: 110 Memorial Hospital Drive, Huntsville, Texas 77340, US
Your Health, Our Community, Our Commitment
We've Reached New Heights — Right Here in Huntsville, TX. Welcome to Huntsville Memorial Hospital (HMH), a full-service, acute care hospital serving communities in Walker, Madison, Trinity and surrounding counties. Through the years, our hospital has grown with the community, enhancing and expanding technology and services every step of the way. Today, HMH offers comprehensive care provided by expertly skilled physicians, nurses and staff. Through advanced technology and the professional expertise of our medical staff, we provide quality care for a wide range of medical conditions in a friendly, caring environment. Beyond our onsite treatments, services, and health programs, our leadership at HMH makes public education, engagement, and awareness a priority. We believe that the best way to ensure the health of our community is to engage with individuals, families, and businesses and give them the resources they need to prevent serious health concerns and to improve their quality of life. The ongoing transformative inpatient and outpatient building expansion and renovation projects are all major elements in the hospital’s overarching goal to serve our community with unparalleled safety, quality, service and innovation. We are proud to offer you an exceptional array of state-of-the-art programs and services, including minimally invasive robotic-assisted surgery, cancer care, heart and vascular, neurosciences, gastroenterology, orthopedics & sports medicine, women’s health and much more. Leading medicine — all close to home.
Offices: 110 Memorial Hospital Drive, Huntsville, Texas 77340, US
