French Camp, California, United States · On-site
The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. Join our team! We are hiring a Customer Service Representative for our French Camp…
Skills: Customer Service, Oral Communication, Written Communication, Listening Skills, Conflict Resolution
Modesto, California, United States · On-site
The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. Join our team! We are hiring a Customer Service Representative for our Modesto off…
Skills: Customer Service, Call Center Operations, Conflict Resolution, Oral Communication, Written Communication
French Camp, California, United States · Hybrid
$300k–$440k/yr
The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. At this time, The Health Plan does not sponsor visa. Candidates must have legal an…
Skills: Regulatory Affairs, Compliance Management, Legal Oversight, Risk Management, Contract Negotiation
French Camp, California, United States · Remote OK
$60k–$82k/yr
The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. This is a remote position. Must reside in California. At this time, The Health Pla…
Skills: Claims Auditing, Medi-Cal Regulations, Medical Terminology, Procedure Coding, Medical Policy Analysis
Modesto, California, United States · Hybrid
$39k–$55k/yr
The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. We are hiring a receptionist to join our team at our Modesto office. Must be bilin…
Skills: Bilingual Spanish, Customer Greeting, Phone Routing, Interpersonal Skills, Oral Communication
French Camp, California, United States • On-site
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The representative is responsible for responding to and resolving inquiries regarding benefits, eligibility, and claims in a call center environment. They must document all interactions and research complex issues to ensure timely resolution for internal and external customers.
Candidates must have a high school diploma and customer service experience, with a preference for those with an associate degree or health plan experience. Required technical skills include 40 WPM typing speed and proficiency in basic Microsoft Office applications.
The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.
Join our team! We are hiring a Customer Service Representative for our French Camp office. This is a fully onsite position.
Training Schedule: Monday to Friday from 8:00 to 4:30
After Training: Monday to Friday from 8:00 to 5
At this time, the Health Plan does not sponsor visa. Candidates must have legal and valid work authorization, Green Card, or U.S. citizenship .
What You Will Be Doing:
Under direct supervision, the Customer Service Rep is responsible for responding to and resolving a variety of inquiries, requests and issues from external and internal customers in a call center environment.
Our Vision:
Continuously improve the health of our community.
Our Mission:
We provide healthcare value and advance wellness through community partnerships.
Essential Functions:
What You Bring:
Knowledge, Skills, Abilities and Competencies
Required
Preferred
What You Have:
Education and Experience
Required
Preferred
Licenses, Certifications
None.
What You Will Get:
HPSJ Perks:
Physical Demands
Frequent sitting, standing and walking, constant repetitive motion, frequent talking and listening, occasional handling of materials up to 50 lbs., closeup and distance vision requirements, occasional travel.
We are an equal opportunity employer and diversity is one of our core values. We believe that differences including race, ethnicity, gender, sexual orientation, and other characteristics, will help us create a strong organization that is sensitive to the needs of those we serve. Employment decisions are made on the basis of qualifications and merit.
HPSJ provides equal employment opportunities to employees and applicants for employment and prohibits discrimination based on color, race, gender (including gender identity and gender expression), religion (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin (including language use) or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, military or veteran status, political affiliation or any other characteristic made unlawful by applicable Federal, State or local laws. It also prohibits unlawful discrimination based on the perception that anyone has these characteristics or is associated with anyone who has or is perceived to have these characteristics.
Important Notice: This job description is not a contract between HPSJ and the employee performing the job. The duties listed in the job description may be changed at the discretion of HPSJ, and HPSJ may request the employee to perform duties that are not listed on the job description.
Strong community partnerships lead to happier, healthier people.
Health Plan of San Joaquin/Mountain Valley Health Plan (not-for-profit health plan) is the leading Medi-Cal managed care provider in San Joaquin in Stanislaus Counties, now serving Medi-Cal members in Alpine in El Dorado Counties. Located in the heart of California’s multicultural Central Valley, Health Plan offers a broad network of providers and works closely with physicians to develop programs and services to ensure quality health care for over 450,000 members. NCQA Accreditation: The National Committee for Quality Assurance (NCQA) has awarded HPSJ a Three-Year Accreditation for Medicaid HMO for our Medi-Cal line of business. In California, Medicaid is known as Medi-Cal.
Offices: 7751 South Manthey Road, French Camp, California 95231, US · 1025 J St, Modesto, California 95354, US · 4327 Golden Center Dr, Placerville, California 95667, US
Strong community partnerships lead to happier, healthier people.
Health Plan of San Joaquin/Mountain Valley Health Plan (not-for-profit health plan) is the leading Medi-Cal managed care provider in San Joaquin in Stanislaus Counties, now serving Medi-Cal members in Alpine in El Dorado Counties. Located in the heart of California’s multicultural Central Valley, Health Plan offers a broad network of providers and works closely with physicians to develop programs and services to ensure quality health care for over 450,000 members. NCQA Accreditation: The National Committee for Quality Assurance (NCQA) has awarded HPSJ a Three-Year Accreditation for Medicaid HMO for our Medi-Cal line of business. In California, Medicaid is known as Medi-Cal.
Offices: 7751 South Manthey Road, French Camp, California 95231, US · 1025 J St, Modesto, California 95354, US · 4327 Golden Center Dr, Placerville, California 95667, US
