Norfolk, Virginia, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Deck operations, Cargo management, Emergency response, Ship maintenance, Navigation watch
Remote OK
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Product Management, Strategic Planning, Stakeholder Management, Roadmap Development, Sales Technology
Remote OK
$50k–$60k/yr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Sales administration, Lead generation, Customer service, Salesforce CRM, Anchor reservation system
Chicago, Illinois, United States · On-site
$18/hr–$20/hr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Kitchen Management, Culinary Arts, Staff Training, Sanitation Compliance, Guest Service
Chicago, Illinois, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Customer Service, Cash Handling, Staff Supervision, Conflict Resolution, Sales
Chicago, Illinois, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Guest Services, Cash Handling, Oral Communication, Written Communication, Organization
Chicago, Illinois, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Performing, Public Engagement, Entertainment, Customer Service, Promotional Marketing
New York, New York, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Customer Service, Cash Handling, Ticket Sales, Queue Management, Inventory Management
London, England, United Kingdom · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Customer Service, Hospitality, Sales, Upselling, Cross-selling
San Diego, California, United States · On-site
$18/hr–$18/hr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Vessel Operations, Mooring and Rigging, Passenger Safety, Customer Service, First Aid/CPR
San Diego, California, United States · On-site
$20/hr–$20/hr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Vessel Navigation, Crew Supervision, Emergency Response, Hospitality, Vessel Maintenance
Chicago, Illinois, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Training Coordination, Front Of House Operations, Staff Motivation, Teamwork Development, Recruitment
Norfolk, Virginia, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Customer Service, Food and Beverage Service, Point of Sale (POS) Systems, Interpersonal Skills, Organization
Newport Beach, California, United States · On-site
$25/hr–$25/hr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Upselling, Event Coordination, Account Management, Customer Relationship Management, Salesforce
San Diego, California, United States · On-site
$20/hr–$20/hr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Food Preparation, Plating, Inventory Rotation, Sanitation Standards, Kitchen Safety
Los Angeles, California, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Node.js, React.js, GraphQL, Microservices Architecture, Distributed Systems
San Diego, California, United States · On-site
$18/hr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Customer Service, Point-of-Sale (POS), Hospitality, Interpersonal Skills, Organization
New York, New York, United States · On-site
$70k–$80k/yr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Vessel Piloting, Crew Management, Coast Guard Regulations, Ship Systems Maintenance, Emergency Response Planning
Remote OK
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Salesforce Marketing Cloud, HTML, CSS, SQL, AMPscript
Chicago, Illinois, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Customer Service, Cash Handling, Microsoft Word, Microsoft Excel, Oral Communication
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The Chief Mate supervises the deck department and is responsible for the safe stowage, loading, and discharge of cargo. They also serve as the primary officer for emergency response, safety, security, and personnel training aboard the vessel.
Candidates must hold a U.S. Coast Guard license for Mates between 500GT and 3000GT along with various STCW certifications. The role requires the ability to obtain a SECRET security clearance, a valid U.S. Passport, and a TWIC card.
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
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The Chief Mate supervises the actions of the Deck department. This role is responsible to the Master for the safe stowage of all equipment loaded aboard, specifically for proper planning, loading, stowage, and discharge of cargo and ship maintenance in a safe and stable condition. The Chief Mate prepares and submits Deck department repair lists, ensures all repairs to the hull superstructure and equipment are accomplished, and inspects repairs made by non-organic maintenance personnel. This position is the Person-in-charge of the emergency response team. The Chief Mate is also the training officer responsible for training all personnel in their duties for ship replenishment, emergencies, and execution of safe navigational practices. This role serves as the damage control officer responsible for the preparation of station bills, maintenance of fire detection systems, and maintenance of firefighting and lifesaving apparatus. Additionally, the Chief Mate is the security officer responsible for force protection, physical security of government property, and security awareness for classified documents and materials. The Chief Mate is the safety officer responsible for Deck department safety meetings, presenting progress reports of safety items and recommendations, maintaining a safety library, and advising personnel and department heads of current safety procedures and developments. |
Duties & Responsibilities:
Requirements & Qualifications:
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The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
With over a century of maritime innovation, Hornblower Group is a global leader in experiences and transportation.
Hornblower Group is a global maritime leader in experiences and transportation, serving more than 20 million guests annually. With over a century of maritime and hospitality innovation, the company operates a diverse portfolio of water-based experiences, transportation services, and marine operations across North America and the United Kingdom. Through its Ferries and Transportation division, Hornblower operates essential public transportation networks and destination ferry services across North America, including NYC Ferry and the Puerto Rico Ferry system. In partnership with the National Park Service and Niagara Parks, the company also serves as the official and exclusive ferry operator to the Statue of Liberty and Ellis Island, Alcatraz Island, and Niagara Falls, Canada through Statue City Cruises, Alcatraz City Cruises, and Niagara City Cruises, respectively. Hornblower’s portfolio also includes City Cruises, offering unforgettable dining and sightseeing experiences across 20 iconic destinations. Hornblower Marine provides vessel maintenance, repair, and marine services for commercial and recreational craft at Steelpointe Shipyard by Hornblower. Anchor Operating System, LLC, an independently operated subsidiary of Hornblower Group, provides reservation, ticketing, and website integration solutions for clients across transportation, tourism, and entertainment industries. Headquartered in Orlando, Florida, Hornblower Group maintains offices throughout the United States, Canada, the United Kingdom, and Ireland. For more information, visit hornblowercorp.com. For information on working at Hornblower Group, visit hornblowercorp.com/careers/.
Offices: 4901 Vineland Rd, Ste 200, Orlando, Florida 32811, US
With over a century of maritime innovation, Hornblower Group is a global leader in experiences and transportation.
Hornblower Group is a global maritime leader in experiences and transportation, serving more than 20 million guests annually. With over a century of maritime and hospitality innovation, the company operates a diverse portfolio of water-based experiences, transportation services, and marine operations across North America and the United Kingdom. Through its Ferries and Transportation division, Hornblower operates essential public transportation networks and destination ferry services across North America, including NYC Ferry and the Puerto Rico Ferry system. In partnership with the National Park Service and Niagara Parks, the company also serves as the official and exclusive ferry operator to the Statue of Liberty and Ellis Island, Alcatraz Island, and Niagara Falls, Canada through Statue City Cruises, Alcatraz City Cruises, and Niagara City Cruises, respectively. Hornblower’s portfolio also includes City Cruises, offering unforgettable dining and sightseeing experiences across 20 iconic destinations. Hornblower Marine provides vessel maintenance, repair, and marine services for commercial and recreational craft at Steelpointe Shipyard by Hornblower. Anchor Operating System, LLC, an independently operated subsidiary of Hornblower Group, provides reservation, ticketing, and website integration solutions for clients across transportation, tourism, and entertainment industries. Headquartered in Orlando, Florida, Hornblower Group maintains offices throughout the United States, Canada, the United Kingdom, and Ireland. For more information, visit hornblowercorp.com. For information on working at Hornblower Group, visit hornblowercorp.com/careers/.
Offices: 4901 Vineland Rd, Ste 200, Orlando, Florida 32811, US
