Washington, District of Columbia, United States · On-site
$21/hr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Restaurant supervision, Front of house management, Customer service, Staff training, Inventory management
New Bedford, Massachusetts, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Navigation, Vessel operations, Watch standing, Safety management, Risk management
Norfolk, Virginia, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Navigation, Voyage planning, Chart maintenance, Vessel maintenance, Shipboard monitoring
Washington, District of Columbia, United States · On-site
$30/hr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Vessel navigation, Radar operation, Maritime safety, Crew supervision, Preventative maintenance
Jersey City, New Jersey, United States · On-site
$41/hr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Vessel operation, Navigation, Safety management, Crew supervision, Emergency response
Chicago, Illinois, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Dishwashing, Sanitation, Food handling, Customer service, Stock management
Chicago, Illinois, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Hospitality, Customer Service, Food Service, Communication, Teamwork
Chicago, Illinois, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Customer service, Food and beverage service, Point-of-sale system, Hospitality, Communication
San Francisco, California, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Housekeeping, Cleaning, Sanitization, Maintenance, Supply management
Chicago, Illinois, United States · On-site
$60k–$65k/yr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Windows Operating Systems, Microsoft 365, Active Directory, Azure AD, Networking
Yarmouth, Nova Scotia, Canada · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Maritime operations, Vessel maintenance, Navigation, Cargo handling, Safety equipment operation
Jersey City, New Jersey, United States · On-site
$56/hr–$56/hr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Vessel operation, Maritime safety, Navigation, Crew supervision, Emergency response
Jersey City, New Jersey, United States · On-site
$80k–$90k/yr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Marine operations, Safety management, Regulatory compliance, USCG regulations, Auditing
San Francisco, California, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Tram driving, Customer service, Safety compliance, Crowd control, Vehicle maintenance
Chicago, Illinois, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Vessel maintenance, Docking assistance, Passenger safety, Hospitality, Mooring
Chicago, Illinois, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Food preparation, Culinary techniques, Food safety, Sanitation, Kitchen maintenance
Philadelphia, Pennsylvania, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Vessel operation, Navigation, Shipboard maintenance, Customer service, Safety protocols
Philadelphia, Pennsylvania, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Restaurant management, Hospitality management, Staff supervision, Inventory management, Point of sale systems
London, England, United Kingdom · Hybrid
This is a full time, fixed term position until the end of November 2026 paying £30,000 p/a plus bonus incentive. Hybrid working available after training period completed. Position Summary: City Cruises UK is part o…
Skills: Sales, Event management, Customer service, Negotiation, Communication
San Francisco, California, United States · On-site
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Customer service, Hospitality, Point-of-sale system, Communication, Organization
Washington, District of Columbia, United States • On-site
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The Restaurant Supervisor oversees front of house operations to ensure efficient service and high guest satisfaction during cruises. They are responsible for training staff, maintaining quality standards, and ensuring compliance with health and safety regulations.
Candidates must have a high school diploma or equivalent and at least two years of guest service supervisory experience. Proficiency in POS systems and relevant health and alcohol service certifications are required.
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
The successful Restaurant Supervisor is responsible for ensuring that the front of house staff operates successfully. This position entails overseeing and leading the front of the house crew during cruise execution to provide wonderful dining experiences to guests while adhering to safety rules and maintaining a high level of customer satisfaction.
Duties and Responsibilities:
Other Duties and Responsibilities
Requirements & Qualifications:
Physical Requirements
Work Environment
#CityCruisesUS
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The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
With over a century of maritime innovation, Hornblower Group is a global leader in experiences and transportation.
Hornblower Group is a global maritime leader in experiences and transportation, serving more than 20 million guests annually. With over a century of maritime and hospitality innovation, the company operates a diverse portfolio of water-based experiences, transportation services, and marine operations across North America and the United Kingdom. Through its Ferries and Transportation division, Hornblower operates essential public transportation networks and destination ferry services across North America, including NYC Ferry and the Puerto Rico Ferry system. In partnership with the National Park Service and Niagara Parks, the company also serves as the official and exclusive ferry operator to the Statue of Liberty and Ellis Island, Alcatraz Island, and Niagara Falls, Canada through Statue City Cruises, Alcatraz City Cruises, and Niagara City Cruises, respectively. Hornblower’s portfolio also includes City Cruises, offering unforgettable dining and sightseeing experiences across 20 iconic destinations. Hornblower Marine provides vessel maintenance, repair, and marine services for commercial and recreational craft at Steelpointe Shipyard by Hornblower. Anchor Operating System, LLC, an independently operated subsidiary of Hornblower Group, provides reservation, ticketing, and website integration solutions for clients across transportation, tourism, and entertainment industries. Headquartered in Orlando, Florida, Hornblower Group maintains offices throughout the United States, Canada, the United Kingdom, and Ireland. For more information, visit hornblowercorp.com. For information on working at Hornblower Group, visit hornblowercorp.com/careers/.
Offices: 4901 Vineland Rd, Ste 200, Orlando, Florida 32811, US
With over a century of maritime innovation, Hornblower Group is a global leader in experiences and transportation.
Hornblower Group is a global maritime leader in experiences and transportation, serving more than 20 million guests annually. With over a century of maritime and hospitality innovation, the company operates a diverse portfolio of water-based experiences, transportation services, and marine operations across North America and the United Kingdom. Through its Ferries and Transportation division, Hornblower operates essential public transportation networks and destination ferry services across North America, including NYC Ferry and the Puerto Rico Ferry system. In partnership with the National Park Service and Niagara Parks, the company also serves as the official and exclusive ferry operator to the Statue of Liberty and Ellis Island, Alcatraz Island, and Niagara Falls, Canada through Statue City Cruises, Alcatraz City Cruises, and Niagara City Cruises, respectively. Hornblower’s portfolio also includes City Cruises, offering unforgettable dining and sightseeing experiences across 20 iconic destinations. Hornblower Marine provides vessel maintenance, repair, and marine services for commercial and recreational craft at Steelpointe Shipyard by Hornblower. Anchor Operating System, LLC, an independently operated subsidiary of Hornblower Group, provides reservation, ticketing, and website integration solutions for clients across transportation, tourism, and entertainment industries. Headquartered in Orlando, Florida, Hornblower Group maintains offices throughout the United States, Canada, the United Kingdom, and Ireland. For more information, visit hornblowercorp.com. For information on working at Hornblower Group, visit hornblowercorp.com/careers/.
Offices: 4901 Vineland Rd, Ste 200, Orlando, Florida 32811, US
