Calgary, Alberta, Canada · On-site
The Memberships Coordinator plays a key role in delivering exceptional customer service while overseeing the administration of the membership onboarding process for new residents. Reporting to the Office Manager, this po…
Skills: Customer Service, Membership Administration, Onboarding, Account Management, Record Maintenance
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The Memberships Coordinator manages the end-to-end onboarding process for new residents, including account setup, documentation, and payment tracking. Additionally, they provide front-line customer service to members and guests while supporting daily office operations.
A high school diploma is required, and previous experience in customer service or administration is preferred. Candidates must be at least 17 years old and possess strong computer literacy and the flexibility to work evenings and weekends.
The Memberships Coordinator plays a key role in delivering exceptional customer service while overseeing the administration of the membership onboarding process for new residents. Reporting to the Office Manager, this position is responsible for coordinating membership setup, account creation, ownership transfers, onboarding communications, invoice administration, payment tracking, and record maintenance to ensure new members are successfully integrated into the community.
Playing a key role in the Customer Service team, the Memberships Coordinator also provides front-line service to members, residents, guests, and the public, assisting with inquiries, registrations, payments, and facility information.
Success in this role requires strong organizational skills, attention to detail, the ability to manage multiple priorities in a fast-paced environment, and a commitment to creating positive experiences for both new and existing members.
CORE COMPETENCIES
QUALIFICATIONS
WORKING CONDITIONS
MHOA is committed to providing a safe, welcoming, and vibrant community experience. We value professionalism, accountability, and teamwork in all aspects of our operations.
We’re in the business of building a better tomorrow — one person, one home, one neighbourhood at a time.
Hopewell Residential is the residential community development, multi-family and single-family construction arm of the Hopewell Group of Companies. As part of this esteemed group, we are an innovative and spirited organization known for our unique approach to life and business. Our dual focus - building homes and developing a family of inspiring communities across Alberta – sets us apart and charts our way into the future. Our homebuilding business, branded until 2015 as Sabal Homes by Hopewell, has achieved many significant milestones: Certified Master Builder designation; “Multi-Family Builder of the Year” winner, dozens of local, provincial and national awards; more than 3,000 home sales; and expansion beyond Calgary into new markets including Cochrane, Airdrie and Edmonton. Meanwhile, as a five-time Developer of the Year award winner, our family of communities in Calgary, Edmonton and Airdrie are a living example of our leadership in planning, design, construction, architectural integrity, marketing and sales. As a company, however, we believe our work is about more than our commitment to being leaders in the residential development industry – it is also about fostering connections between people once homes and communities are built. Each day, we strive to design and develop real estate properties that create happiness, pride, security and value for our homeowners, employees and stakeholders.
Offices: 2020 4 St SW, Calgary, AB T2S 1W3, CA
We’re in the business of building a better tomorrow — one person, one home, one neighbourhood at a time.
Hopewell Residential is the residential community development, multi-family and single-family construction arm of the Hopewell Group of Companies. As part of this esteemed group, we are an innovative and spirited organization known for our unique approach to life and business. Our dual focus - building homes and developing a family of inspiring communities across Alberta – sets us apart and charts our way into the future. Our homebuilding business, branded until 2015 as Sabal Homes by Hopewell, has achieved many significant milestones: Certified Master Builder designation; “Multi-Family Builder of the Year” winner, dozens of local, provincial and national awards; more than 3,000 home sales; and expansion beyond Calgary into new markets including Cochrane, Airdrie and Edmonton. Meanwhile, as a five-time Developer of the Year award winner, our family of communities in Calgary, Edmonton and Airdrie are a living example of our leadership in planning, design, construction, architectural integrity, marketing and sales. As a company, however, we believe our work is about more than our commitment to being leaders in the residential development industry – it is also about fostering connections between people once homes and communities are built. Each day, we strive to design and develop real estate properties that create happiness, pride, security and value for our homeowners, employees and stakeholders.
Offices: 2020 4 St SW, Calgary, AB T2S 1W3, CA
