Plano, Texas, United States · On-site
Description Front Desk Agent Superhost Hospitality - [Add hotel name here] As a Front Desk Agent, you are the face of our establishment, providing exceptional service to our guests. Key Responsibilities: Greeting guests …
Skills: Customer Service, Communication Skills, Reservation Management, Conflict Resolution, Teamwork
Plano, Texas, United States • On-site
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The Front Desk Agent serves as the primary point of contact for guests, managing check-ins, reservations, and inquiries. They are responsible for resolving guest concerns and coordinating with other departments to ensure a seamless experience.
Candidates must possess strong verbal and written communication skills and a passion for delivering excellent customer service. Availability for varying shifts, including evenings, weekends, and holidays, is required.
Description
As a Front Desk Agent, you are the face of our establishment, providing exceptional service to our guests.
What to Expect in Your First Few Months: You will undergo comprehensive training to familiarize yourself with our hotel systems and procedures. Working closely with your team, you'll gain hands-on experience in managing guest interactions, handling reservations, and resolving issues. You'll contribute to creating a positive and welcoming atmosphere for our guests.
How to Apply: Join the Superhost Hospitality team dedicated to delivering exceptional guest experiences. Submit your application online or email us at [email protected].
People Focused. Performance Driven.
With over 40 years of experience in the hospitality industry, Superhost Hospitality is committed to excellence and doing the right thing for our guests, our teams, and our communities. Our portfolio of hotels, partnered with leading brands, is built on consistent service and strong performance. We focus on creating great guest experiences, building loyal teams, and supporting the growth of our people. We believe in developing talent, promoting from within, and providing opportunities for long-term career success.
Join Superhost Hospitality and be part of a team where people come first and great service drives everything we do.
The Home2 Suites by Hilton is an extended stay hotel that just opened in 2021. It's the one of the hottest hotel brands
We’re 10 minutes from downtown Plano with easy access to I-75 and Parker Road DART Station a mile away. Plano Events Center, the arts district, Oak Point Park, and Collin College’s Spring Creek Campus are all within three miles. Downtown Dallas and Love Field Airport are 30 minutes away. Enjoy free breakfast and an in-suite kitchen.
Offices: 3525 Premier Dr, Plano, Texas 75023, US
View all jobs at Home2 Suites by Hilton North Plano Hwy 75The Home2 Suites by Hilton is an extended stay hotel that just opened in 2021. It's the one of the hottest hotel brands
We’re 10 minutes from downtown Plano with easy access to I-75 and Parker Road DART Station a mile away. Plano Events Center, the arts district, Oak Point Park, and Collin College’s Spring Creek Campus are all within three miles. Downtown Dallas and Love Field Airport are 30 minutes away. Enjoy free breakfast and an in-suite kitchen.
Offices: 3525 Premier Dr, Plano, Texas 75023, US
View all jobs at Home2 Suites by Hilton North Plano Hwy 75