Fort Lauderdale, Florida, United States · On-site
$55k–$75k/yr
Description The IT Projects & Support Specialist is the primary point of contact for external IT vendors and provides hands-on technical support across multiple company locations, including remote sites such as the Baham…
Skills: Hardware Troubleshooting, Network Administration, Vendor Management, Help Desk Support, IT Asset Management
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The specialist serves as the primary contact for IT vendors and provides hands-on technical support across multiple locations. Responsibilities include managing network hardware, troubleshooting end-user issues, and coordinating IT procurement and onboarding activities.
Requires an associate or bachelor's degree in a technical field and 2-5 years of experience in IT support. Candidates must hold CompTIA A+ and MCSA certifications and be able to travel between South Florida and the Bahamas.
Description
The IT Projects & Support Specialist is the primary point of contact for external IT vendors and provides hands-on technical support across multiple company locations, including remote sites such as the Bahamas. This role is responsible for troubleshooting, hardware support, user assistance, and coordinating IT projects under leadership guidance. The Specialist will maintain IT asset inventories, track support tickets, and assist with onboarding/offboarding and procurement activities to ensure efficient and reliable IT services.
Essential Duties and Responsibilities:
Requirements
Hocher Holdings is a family-owned and operated company based in Fort Lauderdale, Florida, with a diverse portfolio spanning hospitality, transportation, and manufacturing. Our subsidiaries include Staniel Cay Yacht Club, a world-renowned hotel, restaurant, and marina in the Bahamas; Makers Air, a passenger and freight airline operating out of Fort Lauderdale Executive Airport with service across Florida and the Bahamas; and Watermakers Inc., a leader in the design and installation of custom desalination systems. United by a commitment to quality, innovation, and personalized service, our family of businesses continues to grow while maintaining the hands-on values that set us apart.
Offices: 2011 S Perimeter Rd, Suite L, Fort Lauderdale, Florida 33309, US
View all jobs at Hocher HoldingsHocher Holdings is a family-owned and operated company based in Fort Lauderdale, Florida, with a diverse portfolio spanning hospitality, transportation, and manufacturing. Our subsidiaries include Staniel Cay Yacht Club, a world-renowned hotel, restaurant, and marina in the Bahamas; Makers Air, a passenger and freight airline operating out of Fort Lauderdale Executive Airport with service across Florida and the Bahamas; and Watermakers Inc., a leader in the design and installation of custom desalination systems. United by a commitment to quality, innovation, and personalized service, our family of businesses continues to grow while maintaining the hands-on values that set us apart.
Offices: 2011 S Perimeter Rd, Suite L, Fort Lauderdale, Florida 33309, US
View all jobs at Hocher Holdings