Dallas, Texas, United States · On-site
Join an innovative and diverse team revolutionizing one of the biggest industries in the world! HiOperator's mission is to elevate the customer-service experience by giving excellent tools to the agents who make things h…
Skills: Customer Service, Email Communication, Chat Support, Typing Speed, Problem Solving
Dallas, Texas, United States • On-site
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Solve customer problems via email and chat while maintaining high satisfaction and performance standards. Collaborate with leadership to improve software and operational efficiency.
Candidates must be tech-savvy with a typing speed of 40+ wpm and proficiency in Google Workspace. Strong English reading and writing skills and a dependable work ethic are required.
Join an innovative and diverse team revolutionizing one of the biggest industries in the world!
HiOperator's mission is to elevate the customer-service experience by giving excellent tools to the agents who make things happen. We are People Talking to People!
With tightly built automation, our one-stop platform puts people and tech in the right places, minimizing tedious tasks for you and maximizing quality production for our clients. Your human perspective and judgment are applied where they’re most effective—and critical.
Our momentum has been strengthening steadily since 2020, and we seek motivated individuals to help us build a revolutionary standard of service in our Dallas office. We look forward to having you try your hand at joining our tight-knit, collaborative team, where you'll use cutting-edge software, learn a ton, and have some fun along the way!
Your key priorities:
Shift Options:
Visit us to learn more! https://www.hioperator.com
This is not a remote position; our entire team works in the office!
Job Type: Full-time
Pay: $17.00 per hour
Job offers are contingent on a satisfactory background check as permitted by law. Any falsification of your application or any other hiring materials is grounds for rescinding an offer or termination of employment.
HiOperator is an equal opportunity employer (EOE), and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
HiOperator uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Please note: We will never invite you to join a Google Hangout or similar resources, ask you to purchase your own equipment, or make you pay a fee to apply, and we will never send you an email from a third-party email service such as Yahoo or Gmail. If you are suspicious of a job posting, please verify that the posting is also listed on our official website.
Scalable. US-based. Effortless Customer Service.
HiOperator is the most helpful, cost-effective, and scalable customer service provider on the market that delivers dynamic enterprise solutions by using natural language processing, workflow automation, rigorously refined LLMs, and generative AI. Our modular solution fits any company’s current technology stack and clients are only charged for tickets that HiOperator solves. By leveraging continuously refined large language models and then layering generative AI overtop, HiOperator can tackle even the most complex customer issues as well as scale up and down based on businesses evolving needs. Our product suite includes auto-data-tagging with HiLite AI, fully automated CS responses with HiAuto, and an Elite Agent team that’s fully managed by HiOperator. HiOp is a YCombinator S16 and 43North company, as well as a certified minority & women-owned business. We are proudly headquartered in Dallas, Texas.
Offices: 8350 N Central Exp Way, #500, Dallas, TX 75229, US · 241 Main St, Buffalo, New York 14224, US · 140 9th St, San Francisco, CA 94103, US
Scalable. US-based. Effortless Customer Service.
HiOperator is the most helpful, cost-effective, and scalable customer service provider on the market that delivers dynamic enterprise solutions by using natural language processing, workflow automation, rigorously refined LLMs, and generative AI. Our modular solution fits any company’s current technology stack and clients are only charged for tickets that HiOperator solves. By leveraging continuously refined large language models and then layering generative AI overtop, HiOperator can tackle even the most complex customer issues as well as scale up and down based on businesses evolving needs. Our product suite includes auto-data-tagging with HiLite AI, fully automated CS responses with HiAuto, and an Elite Agent team that’s fully managed by HiOperator. HiOp is a YCombinator S16 and 43North company, as well as a certified minority & women-owned business. We are proudly headquartered in Dallas, Texas.
Offices: 8350 N Central Exp Way, #500, Dallas, TX 75229, US · 241 Main St, Buffalo, New York 14224, US · 140 9th St, San Francisco, CA 94103, US
