About Us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling com…
Skills: Spanish Fluency, Software Implementation, Customer Success, Business Process Management, Project Planning
Software Development Engineer III - Opportunities Platform (Frontend)
India · Remote OK
Senior$60M raised
About HighLevel: HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fue…
About Us HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to…
Skills: Video Production, AI Content Workflows, Adobe Premiere Pro, After Effects, Motion Graphics
About HighLevel: HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fue…
About HighLevel HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fuel…
About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling com…
Skills: FP&A, Strategic Finance, Financial Modeling, SaaS Metrics, Capital Allocation
About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling com…
Skills: SQL, Financial Modeling, FP&A, SaaS Metrics, Data Analytics
About HighLevel HighLevel is an all-in-one sales, marketing, and customer engagement platform built to help agencies and businesses grow. Our platform powers critical revenue-generating workflows across communications, m…
About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a g…
About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling com…
About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling com…
About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a g…
Skills: Affiliate Management, Digital Marketing, SaaS, Lead Generation, CRM Systems
About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a g…
Skills: Affiliate Recruitment, Digital Marketing, SaaS, Account Management, Business Development
ABOUT US HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling com…
About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling com…
About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling com…
About Us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling com…
Title: Sr. People Technology Integration Specialist Reports To: Director, People Operations & Technology Location: India About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empower…
Skills: Integration Architecture, API Configuration, Data Mapping, Schema Governance, Darwinbox
Staff Product Manager - Product Information Management
India · Remote Solely
Senior+$60M raised
About Us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling com…
Skills: Product Information Management, Catalog Systems, API Design, Data Modeling, Product Strategy
Associate Director – Strategy (Revenue & Product Growth)
India · Remote Solely
Senior+$60M raised
About HighLevel: HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fue…
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$43k–$52k/yr
Full-time
associate degree
Posted 2d ago
~40 hrs/week
Remote in United States
Responsibilities
Act as a subject matter expert to guide customers through the implementation and adoption of HighLevel software. Develop implementation plans, manage project milestones, and ensure long-term customer success through technical guidance and relationship building.
Requirements
Requires an associate degree or equivalent experience with at least two years in customer success, software implementation, or technical support. Must be fluent in Spanish and possess strong technical acumen and communication skills.
Full job description
About Us
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our People
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our Impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
We are looking for a Spanish-Speaking Advisor. As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.
\nRequirements:
Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
Design, create and manage applications, and software integration/migration deployments.
Implementation services are delivered within scope or manage any changes in project scope, plans.
Identify potential issues and collaborate with leadership when needed, to develop contingency
Working with other departments and personnel to ensure information on customer needs are communicated.
Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
Assist in Educational webinars, workshops, and more.
Staying up to date with product features and releases.
Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
Updates customer journey playbooks.
Demonstrate technical acumen to convert plans into workable solutions.
Communicate a passion for customer success with a team player attitude.
Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
Conduct analysis of approved customer content and create a transition plan or migration plan.
Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
Responsible for driving consulting milestones and achieving the agreed-upon implementation
schedule.
Provide guidance to customers to address critical and/or outstanding issues impacting the
successful Implementation.
Actively lead the consulting engagement throughout the implementation.
Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
Handle basic support requests during the implementation phase.
Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
Always looking for ways to improve our onboarding delivery.
Maintain product knowledge and consistent education.
Cross-training with other success functions.
Other duties may be assigned and/or modified as business needs change
Responsibilities:
Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
2-3 years of experience using HighLevel or other similar vertical solutions.
Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
Ability to handle multiple tasks in a fast-paced environment.
Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
Strong understanding and proficiency in software solutions and professional service offerings.
2+ years of customer consulting work experience preferred.
2+ years of marketing experience is a plus!
Strong verbal and written communication skills.
IT technical skills and platform integrations.
Experience in managing a diverse group and training each according to company standards.
Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
Strong analytical and organizational skills with superior attention to detail.
Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability
\n
The salary range for this position is $43,000 - $52,000 Annually.
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
We recommend that you review our Privacy Policy before submitting your application.
The all-in-one sales & marketing platform that agencies can white-label. CRM, Email, 2-way SMS, Funnel Builder, & more!
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2018
Headquarters
Dallas, Texas
LinkedIn followers
141,448
Total funding
$60M
Meet the AI-powered business operating system trusted by 1M+ agencies and businesses worldwide.
⚡ Try it. Scale it. Own it.
One white-labeled marketing app to rule them all. HighLevel is everything your business needs to succeed!
Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more!
Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more!
Use our built in tools to collect payments, schedule appointments and track analytics!
The all-in-one sales & marketing platform that agencies can white-label. CRM, Email, 2-way SMS, Funnel Builder, & more!
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2018
Headquarters
Dallas, Texas
LinkedIn followers
141,448
Total funding
$60M
Meet the AI-powered business operating system trusted by 1M+ agencies and businesses worldwide.
⚡ Try it. Scale it. Own it.
One white-labeled marketing app to rule them all. HighLevel is everything your business needs to succeed!
Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more!
Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more!
Use our built in tools to collect payments, schedule appointments and track analytics!