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Jobs at Harmony Healthcare Long Island (Now Hiring) — 14 open

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

EHR TRAINER & SUPPORT COORDINATOR

Garden City, New York, United States · On-site

$55k–$65k/yr

Mid level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: EHR Training, eClinicalWorks, End-user Support, Workflow Documentation, Help Desk Management

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

FRONT DESK RECEPTIONIST

Freeport, New York, United States · On-site

$22/hr–$24/hr

Entry level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: Patient Registration, Insurance Verification, Bilingual English/Spanish/Creole, Medical Billing Knowledge, Electronic Health Records

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

MEDICAL ASSISTANT

Oceanside, New York, United States · On-site

$23/hr–$25/hr

Mid level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: Patient Preparation, Clinical Examinations, Vital Signs, Tuberculin Testing, Specimen Collection

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

PATIENT NAVIGATOR

Hempstead, New York, United States · On-site

Mid level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: Appointment Scheduling, Pre-authorizations, Care Coordination, Medical Records Management, Customer Service

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

MEDICAL ASSISTANT

Freeport, New York, United States · On-site

$23/hr–$25/hr

Mid level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: Patient Preparation, Clinical Examinations, Vital Signs, Specimen Collection, EKG

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

REGISTERED NURSE

Freeport, New York, United States · On-site

$75k–$90k/yr

Mid level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: Patient Assessment, Nursing Theory, Care Planning, Clinical Documentation, Vaccine Administration

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

PEDIATRICIAN

Roosevelt, New York, United States · On-site

$170k–$210k/yr

Entry level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: Pediatric Care, Patient Diagnosis, Immunization Administration, Medical Record Maintenance, Patient Education

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

GENERAL INTEREST

Garden City, New York, United States · On-site

Entry level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

MEDICAL ASSISTANT

Roosevelt, New York, United States · On-site

$23/hr–$25/hr

Mid level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: Patient Preparation, Clinical Examinations, Vital Signs, Specimen Collection, EKG

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

COMMUNITY HEALTH ADVOCATE

Garden City, New York, United States · On-site

$23/hr–$25/hr

Mid level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: Spanish Bilingualism, Case Management, Patient Advocacy, Community Outreach, Health Education

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

DENTIST

Elmont, New York, United States · On-site

$140k–$160k/yr

Entry level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: Clinical Dentistry, Dental Examinations, Extractions, Filling, Prophylaxis

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

FRONT DESK RECEPTIONIST

Elmont, New York, United States · On-site

$22/hr–$24/hr

Entry level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: Patient Registration, Insurance Verification, Bilingual English/Spanish/Creole, Microsoft Office, Microsoft Outlook

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

DENTAL ASSISTANT

Elmont, New York, United States · On-site

$23/hr–$25/hr

Mid level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: Four-Handed Dentistry, Patient Registration, Patient Counseling, Inventory Management, eClinical Works

Harmony Healthcare Long Island logoHarmony Healthcare Long Island

CHRONIC CARE MANAGEMENT COMMUNITY HEALTH WORK

Hempstead, New York, United States · On-site

Mid level

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community…

Skills: Patient Engagement, Chronic Care Management, Care Coordination, Case Management, Bilingual Spanish/Creole

Harmony Healthcare Long Island logo

EHR TRAINER & SUPPORT COORDINATOR

Harmony Healthcare Long Island

Garden City, New York, United States • On-site

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Mid level

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  • $55k–$65k/yr
  • Full-time
  • professional certificate
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The role is responsible for providing end-user training, day-to-day support, and coordination for the eClinicalWorks EHR system. Key duties include developing training materials, managing help desk tickets, and reinforcing standardized workflows across sites.

Requirements

Candidates need 2-3+ years of EHR experience, preferably with eClinicalWorks, and a valid driver's license for travel in New York. eCW Train-the-Trainer Certification and knowledge of HIPAA requirements are preferred.

Full job description

OUR VISION

To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community, for the better, one person at a time.

OUR MISSION

To provide access to equitable, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality comprehensive patient centered care.


JOB TITLE: EHR Trainer & Support Coordinator


REPORTS TO: Healthcare Informatics & EHR Manager/Administrator


The following statements reflect the general duties, responsibilities, and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. 


POSITION SUMMARY:


The EHR Trainer & Support Coordinator is responsible for providing end-user training, day-to-day support, and coordination related to the Electronic Health Record (eClinicalWorks). This role focuses on ensuring staff are properly trained, supported, and able to effectively use the EHR in their daily workflows, while escalating system-level issues appropriately.


RESPONSIBILITIES:

  • Provide direct EHR training to new and existing staff, including onboarding, refresher training, and workflow updates.
  • Develop, maintain, and update EHR training materials, tip sheets, and standard workflow documentation.
  • Serve as the primary point of contact for EHR-related user questions and support.
  • Manage and track EHR help desk tickets, including triage, resolution, and timely escalation.
  • Identify recurring issues, training gaps, and workflow challenges and communicate trends to EHR leadership.
  • Support staff during system updates, workflow changes, and go-live activities.
  • Coordinate EHR onboarding and offboarding requests, including submitting access requests per established procedures.
  • Assist with system testing and validation activities as assigned.
  • Train staff on EHR downtime and recovery workflows and assist with post-downtime documentation.
  • Reinforce standardized EHR workflows and best practices across sites and programs.
  • Collaborate with site and program leadership to support consistent EHR use.
  • Perform other duties reasonably related to training, support, and coordination responsibilities.


QUALIFICATIONS:

  • 2–3+ years of experience using an EHR system, preferably eClinicalWorks.
  • eCW Train-the-Trainer Certification preferred.
  • Strong verbal and written communication skills, with the ability to train and guide diverse staff in effective EHR use.
  • Strong customer service, interpersonal, and problem-solving skills.
  • Ability to meet deadlines and manage competing priorities.
  • Attention to detail and ability to identify workflow and training gaps.
  • Ability to work independently and collaboratively.
  • Working knowledge of HIPAA and EHR-related privacy requirements.
  • You must have the ability and willingness to regularly travel, if working in Nassau or Suffolk Counties, a valid New York, driver's license and transportation.

 

SALARY: 55,000-65,000



MORE INFORMATION:  This is an exempt position. 

Related keywords

EHReClinicalWorksHealthcare InformaticsTrain-the-TrainerHIPAAWorkflow OptimizationHelp DeskUser SupportOnboardingPatient Centered CareSystem ValidationDowntime Recovery

About Harmony Healthcare Long Island

LinkedInVisit site

Your Health, Our Mission

Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2009
Headquarters
Garden City, New York
LinkedIn followers
1,471

Harmony Healthcare Long Island in Nassau County, New York offers a comprehensive array of health and supportive services in a single health center setting. Our mission is to increase access to comprehensive primary and preventative health care, and to improve the health status of the community, especially for the medically underserved and vulnerable, regardless of citizenship, insurance status, or ability to pay. We currently operate Health Centers in Elmont, Freeport, Hempstead, Roosevelt, and Westbury/New Cassel. Our comprehensive services include adult and pediatric medicine, women's health (OB/GYN, mammography, and family planning), laboratory, radiology, dental, health screening for cancer, tuberculosis, and sexually transmitted disease, nutrition, behavioral health, podiatry, cardiology, optometry, WIC, Care Management, and enabling social services.

Offices: 400 Oak St, Suite 104, Garden City, New York 11530, US · 161 Hempstead Tpke, Elmont, New York 11003, US · 101 S Bergen Pl, Freeport, New York 11520, US · 619 Fulton Ave, Hempstead, New York 11550, US · 3227 Long Beach Road, Suite 2, Oceanside, New York 11572, US

Health CareEducationNon ProfitMedicalAdultDental
View all jobs at Harmony Healthcare Long Island

About Harmony Healthcare Long Island

LinkedInVisit site

Your Health, Our Mission

Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2009
Headquarters
Garden City, New York
LinkedIn followers
1,471

Harmony Healthcare Long Island in Nassau County, New York offers a comprehensive array of health and supportive services in a single health center setting. Our mission is to increase access to comprehensive primary and preventative health care, and to improve the health status of the community, especially for the medically underserved and vulnerable, regardless of citizenship, insurance status, or ability to pay. We currently operate Health Centers in Elmont, Freeport, Hempstead, Roosevelt, and Westbury/New Cassel. Our comprehensive services include adult and pediatric medicine, women's health (OB/GYN, mammography, and family planning), laboratory, radiology, dental, health screening for cancer, tuberculosis, and sexually transmitted disease, nutrition, behavioral health, podiatry, cardiology, optometry, WIC, Care Management, and enabling social services.

Offices: 400 Oak St, Suite 104, Garden City, New York 11530, US · 161 Hempstead Tpke, Elmont, New York 11003, US · 101 S Bergen Pl, Freeport, New York 11520, US · 619 Fulton Ave, Hempstead, New York 11550, US · 3227 Long Beach Road, Suite 2, Oceanside, New York 11572, US

Health CareEducationNon ProfitMedicalAdultDental
View all jobs at Harmony Healthcare Long Island

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