The Helms Group is currently looking for a talented, self-motivated Service Receptionist to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to read on. WHAT WE OFFER: Med…
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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Training, Career Advancement
Posted 30d ago
~40 hrs/week
Responsibilities
The receptionist manages incoming calls and schedules service appointments for the Service Department. They are also responsible for providing excellent customer service, handling complaints, and assisting with customer payments.
Requirements
Candidates must possess excellent communication skills, a positive demeanor, and a professional appearance. Ability to pass a pre-employment background check and maintain schedule flexibility is required.
Full job description
The Helms Group is currently looking for a talented, self-motivated Service Receptionist to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to read on.
WHAT WE OFFER:
Medical, Dental and Vision insurance
Paid vacation
Training and potential career advancement
Competitive pay with yearly reviews
Responsibilities include, but not limited to:
Answer, screen and forward any incoming phone calls for the Service Department while providing basic information when needed
Consistently respond to customer inquiries by providing excellent customer service.
Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
Schedule Service Appointments.
Assist Service Advisors when needed to execute customer payments
CDK knowledge preferred
Create loaner contracts
Qualifications
Excellent communication skills
Outgoing and positive demeanor
Punctual with the ability to handle schedule flexibility
Able to clear a pre-employment background check
Maintains a professional appearance
Related keywords
CDKService ReceptionistCustomer ServiceAppointment SchedulingLoaner ContractsPhone ScreeningAutomotive Service
Helms Bros., Inc. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros., Inc. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership, and we hope the information on our Web site will help you get to know us better.
Offices: 208-24 Northern Blvd., Bayside, NY 11361, US · 171-10 Station Rd., Flushing, CT 11358, US
Helms Bros., Inc. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros., Inc. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership, and we hope the information on our Web site will help you get to know us better.
Offices: 208-24 Northern Blvd., Bayside, NY 11361, US · 171-10 Station Rd., Flushing, CT 11358, US