The Maintenance Technician provides repair and preventive maintenance for all on-site buildings they’re responsible for, including lawn and grounds care. This role upholds company standards for budgets, maintenance, guidelines, and applicable laws — and communicates regularly and effectively with residents, staff, and all levels of management. We’re looking for someone who takes pride in their work, treats residents with respect, and keeps growing their craft.

Everything we do at Hegenes runs on six shared values. They’re not a poster on the wall — they show up in how we treat residents, support each other, and own our work every day.

Other duties or tasks may be assigned as required. Management may modify, change, or add to these duties at any time without notice.

The Maintenance Technician reports to the Maintenance Supervisor and does not supervise other employees. Success in this role means working well within that relationship — staying humble, taking direction, and speaking up when something needs attention.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required.

Education and Experience

High school diploma and two to three years of experience as a general maintenance mechanic or related occupation, or a combination of education and experience providing equivalent knowledge. A driver’s license and transportation are required. Other formal maintenance-related training and certifications are desirable. If working on a boiler system, a state boiler’s license — or the ability to obtain one upon employment — is required.

Language Skills

Ability to read, analyze, and complete documentation required by city, county, state, or federal agencies. Must communicate effectively — speaking, listening, and writing — with residents and outside agencies.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure.

Reasoning Ability

Able to assess a situation based on available data and information and make timely, appropriate decisions.

Other Skills, Abilities, and Specifications

This job requires self-motivation, the ability to multitask, and the ability to work independently. Must be able to prioritize job duties and maintain confidentiality. Skill in establishing and maintaining positive relationships with diverse residents is essential.

Regular attendance, reliability, and punctuality are needed to be available for applicants, current residents, and outside vendors during scheduled hours. The success of the property depends on staff being available at the convenience of applicants and residents. Most communities we manage have small staffs, so employees must be able to assist teammates and respond to occasional property or tenant emergencies. Must be available on weekdays and weekends at the end and beginning of each month to work on apartment turnovers and make-readies.

The employee occasionally works in outside weather conditions. The noise level is usually moderate. May come into contact with unsanitary conditions in occupied or unoccupied homes, as well as insects and/or rodents. The position has the potential for contact with human waste (clogged toilets) and noxious fumes (natural gas).

Must be able to work in cramped positions for extended periods, work on hands and knees, and reach with hands and arms while maintaining balance. Regularly required to stand, walk, sit, stoop, kneel, crouch, crawl, climb stairs, and talk or hear. Must regularly lift and/or move up to 75 pounds and frequently lift and/or move up to 25 pounds. Vision abilities required include close vision, distance vision, and depth perception.

Management will provide reasonable accommodations to qualified applicants and employees with disabilities in connection with the application process, the work environment, and modifications that allow a disabled individual equal benefits and privileges of employment, unless doing so would cause undue hardship.

Maintenance Technicians are expected to own and replace, as needed, their own basic hand tools and small electric tools. Use of cleaning products and equipment such as vacuum cleaners, brooms, and mops is expected. Employees may also use snow-removal equipment such as shovels and/or snow blowers.