Columbia, Maryland, United States · On-site
$100k–$115k/yr
POSITION CLASS DESCRIPTION / SUMMARY: Sr. Manager of Operations at the Maryland Innovation Center (MIC) will drive operational excellence to further the growth and success of the MIC as a premier innovation hub in Maryla…
Skills: Operational Leadership, Project Management, Budget Forecasting, Vendor Management, Community Management
Columbia, Maryland, United States · Hybrid
$75k–$90k/yr
POSITION CLASS DESCRIPTION / SUMMARY: Salaried Full-Time with benefits The Howard County Economic Development Authority (HCEDA) is seeking a self-motivated and detail-oriented individual to support its Business Developme…
Skills: Business Development, Economic Development, Stakeholder Engagement, Project Management, Relationship Building
Columbia, Maryland, United States • On-site
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The Sr. Manager of Operations drives operational excellence at the Maryland Innovation Center by overseeing member experience, facilities, and administrative functions. This includes managing the member pipeline, optimizing internal workflows, and tracking operational KPIs to align with strategic growth goals.
Requires a Bachelor's degree and 7-10+ years of progressive experience in operations, program, or community management. Candidates must demonstrate proficiency in Salesforce and the ability to manage budgets, vendors, and cross-functional teams in a fast-paced environment.
Sr. Manager of Operations at the Maryland Innovation Center (MIC) will drive operational excellence to further the growth and success of the MIC as a premier innovation hub in Maryland. Located in Howard County, the MIC supports entrepreneurs, startups, and established businesses by fostering innovation, collaboration, and commercialization. Reporting to, and in close collaboration with the Managing Director of the Maryland Innovation Center, this role will have fiduciary and KPI responsibilities.
ORGANIZATION SUMMARY: The Howard County Economic Development Authority (HCEDA) is Howard County’s official economic development organization. The Maryland Innovation Center (MIC), a business unit of HCEDA, supports startups, entrepreneurs, and growth-stage companies through workspace, programming, mentorship, and community connections. The MIC team includes Member Experience, Events & Programming, and Facilities functions. The Sr. Manager of Operations oversees the daily operations of these functions, ensuring operational excellence, a strong member experience, and alignment with HCEDA’s strategic goals.
OVERSEES: Member Experience, Facilities Operations, and Administrative Functions
WORKS CLOSELY WITH: MIC Programming Team, MIC Member Companies, Howard County Department of General Services, Howard County Security, HCEDA Director of Data and Research, HCEDA Head of Business Development; HCEDA Controller;
Sr. Manager of Operations will oversee all operations and processes within the team and across partner departments in alignment with the mission and objectives of the Howard County Economic Development Authority (HCEDA). Foster a culture of collaboration and consistency within the team and with MIC Members.
Operational Leadership
Member & Community Experience
Data, Reporting & Financial Oversight
Facilities & Infrastructure
Grow. Here's How.
The Howard County Economic Development Authority is a public-private partnership whose primary goal is to promote economic growth and stability by supporting existing businesses, targeting new businesses, and attracting corporate/regional headquarters. The Authority also maintains several programs aimed at the special needs of small, minority-owned, and agricultural business communities. Additionally, the Authority strives to preserve the distinctive quality of life in Howard County. The Authority can be reached on the Web at http://www.hceda.org.
Offices: 6751 Columbia Gateway Drive, Suite 300, Columbia, MD 21046, US
Grow. Here's How.
The Howard County Economic Development Authority is a public-private partnership whose primary goal is to promote economic growth and stability by supporting existing businesses, targeting new businesses, and attracting corporate/regional headquarters. The Authority also maintains several programs aimed at the special needs of small, minority-owned, and agricultural business communities. Additionally, the Authority strives to preserve the distinctive quality of life in Howard County. The Authority can be reached on the Web at http://www.hceda.org.
Offices: 6751 Columbia Gateway Drive, Suite 300, Columbia, MD 21046, US
