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Jobs at Handi Medical Supply, Inc (Now Hiring) — 5 open

Handi Medical Supply, Inc logoHandi Medical Supply, Inc

Service Coordinator

Mankato, Minnesota, United States · On-site

Mid level

Join the team at Handi Medical Supply and Enrich the Lives of others in this rewarding role! We are seeking a motivated, energetic individual to join our team as a Service Coordinator at our Mankato location, working wit…

Skills: Customer Service, Troubleshooting, Scheduling, Medical Documentation, Communication

Handi Medical Supply, Inc logoHandi Medical Supply, Inc

Retail Medical Equipment Consultant

Mankato, Minnesota, United States · On-site

$20/hr–$24/hr

Entry level

Are you a driven and ambitious individual with a passion for healthcare and sales? Are you eager to kick-start your career in the medical industry and make a meaningful impact on patient care? If so, we have an exciting …

Skills: Customer Service, Sales, Medical Equipment Knowledge, Insurance Resource Utilization, Inventory Management

Handi Medical Supply, Inc logoHandi Medical Supply, Inc

Branch Manager - Mankato

Mankato, Minnesota, United States · On-site

Senior

Handi Medical is looking for an entrepreneurial and customer-focused Branch Manager to lead the daily operations of our Mankato location. This leadership role is responsible for ensuring operational excellence, driving b…

Skills: Branch Operations, Team Leadership, Customer Relationship Management, Referral Development, Business Growth

Handi Medical Supply, Inc logoHandi Medical Supply, Inc

Retail Medical Equipment Consultant

Saint Paul, Minnesota, United States · On-site

$20/hr–$24/hr

Entry level

Are you a driven and ambitious individual with a passion for healthcare and sales? Are you eager to kick-start your career in the medical industry and make a meaningful impact on patient care? Do you have little to no ex…

Skills: Customer Service, Sales, Inventory Management, Medical Equipment Knowledge, Insurance Resource Utilization

Handi Medical Supply, Inc logoHandi Medical Supply, Inc

Documentation Specialist

Saint Paul, Minnesota, United States · On-site

$22/hr–$26/hr

Mid level

Documentation Specialist Handi Medical | Minnesota’s Best Bronze Medal Winner in Medical Supplies Do you have what it takes to join a Top Workplace in Minnesota? Handi Medical is proud to be recognized for both excellenc…

Skills: Medical Documentation Review, Regulatory Compliance, Insurance Verification, Claims Accuracy, Medical Records Management

Handi Medical Supply, Inc logo

Service Coordinator

Handi Medical Supply, Inc

Mankato, Minnesota, United States • On-site

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Mid level

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  • Full-time
  • high school
  • Health Insurance, Dental Insurance, Vision Insurance, 401k Plus Match, Incentive Program, Life Insurance
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

The Service Coordinator manages service appointments and troubleshoots equipment issues for medical devices like wheelchairs and hospital beds. They are responsible for coordinating communication between customers, vendors, and referral sources while ensuring proper documentation.

Requirements

Candidates must have a high school diploma or equivalent and at least two years of related customer service experience. Proficiency in general computer use, a typing speed of 35 wpm, and strong communication skills are required.

Full job description

Join the team at Handi Medical Supply and Enrich the Lives of others in this rewarding role!

We are seeking a motivated, energetic individual to join our team as a Service Coordinator at our Mankato location, working with the team that provides service, delivery and repairs of medical equipment such as wheelchairs, hospital beds, lift chairs and patient lifts.

Responsibilities include:

  • Providing knowledgeable answers to questions about assessments, service and repair needs to our customers
  • Advising customers and troubleshooting service issues over the phone and schedules appropriate service appointments
  • Ensuring proper verbal/written authorization and documentation for medical treatment from appropriate sources
  • Communicating with referral sources, customers, vendors and team regarding repairs and deliveries
  • Providing world class customer experiences

We are privileged to say Handi was rated as a Top Work Place by the Star Tribune the last 11 years! We continue to be thankful to our team members!

Candidates must meet the following requirements:

  • Education or experience equivalent to a high school diploma
  • Two years related experience including customer service experience
  • Durable medical equipment and/or healthcare experience is a plus
  • Strong communication skills including all communication types-email, text, phone, face-to-face
  • General computer knowledge and ability to type 35 wpm
  • Bi-lingual a plus
  • Unrelenting commitment to success

Our Mission is to Enrich Lives by:

  1. Serving our customers with integrity and compassion
  2. Delivering outstanding customer experiences
  3. Appreciating and acknowledging each other's contributions to excellence
  4. Showing respect to all

Benefits include but are not limited to:

  • health
  • dental
  • vision
  • 401K plus match
  • incentive program
  • life insurance
  • paid time off
  • paid holidays
  • volunteer pay
  • long and short-term disability
  • free parking

We are on the Green Line!

We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Related keywords

Durable Medical EquipmentHealthcareService CoordinationPatient LiftsHospital BedsWheelchairsCustomer ExperienceMedical Treatment DocumentationMankato

About Handi Medical Supply, Inc

LinkedInVisit site

Enriching lives since 1988. Providing medical supplies and equipment to your home.

Industry
Medical Equipment Manufacturing
Company size
51-200 employees
Founded
1988
Headquarters
St Paul, MN
LinkedIn followers
1,564

Since 1988 Handi Medical Supply has been a trusted resource in the community. We are accredited by the Join Commission; past recipient of the national Home Medical Equipment Provider of the Year, twice the Better Business Bureau’s Integrity Award and Top Workplace by the Star Tribune for the last five years. Our mission is to “enrich lives”; we do this by providing the right equipment and supplies to our customers, educating our referral community and volunteering in our community to make a difference. We provide name-brand supplies and equipment to our customers, assuring they get products that will meet their needs. Our professional team of Licensed Respiratory Therapists and Occupational Therapists are all part of our clinical team. Handi Medical Supply is proud to provide the best rehab and mobility equipment for each of our customer's specific needs. We work closely with our customers and their care team to find the very best solution available. Our highly skilled Assistive Technology Professionals (ATP), Seating and Mobility Specialists (SMS) are certified by RESNA, the Rehabilitation Engineering and Assistive Technology Society of North America. To learn more about Handi Medical Supply go to www.handimedical.com

Offices: 2505 University Ave West, St Paul, MN 55114, US · 1400 Madison Ave, 618, Mankato, Minnesota 56001, US

home medical equipmentostomy suppliesrespiratory equipment and servicescomplex rehab technologywound care products and negative pressurebathroom safety equipmentaids to daily livingcatheters and urological productscontinence suppliesbeds & mattresses
View all jobs at Handi Medical Supply, Inc

About Handi Medical Supply, Inc

LinkedInVisit site

Enriching lives since 1988. Providing medical supplies and equipment to your home.

Industry
Medical Equipment Manufacturing
Company size
51-200 employees
Founded
1988
Headquarters
St Paul, MN
LinkedIn followers
1,564

Since 1988 Handi Medical Supply has been a trusted resource in the community. We are accredited by the Join Commission; past recipient of the national Home Medical Equipment Provider of the Year, twice the Better Business Bureau’s Integrity Award and Top Workplace by the Star Tribune for the last five years. Our mission is to “enrich lives”; we do this by providing the right equipment and supplies to our customers, educating our referral community and volunteering in our community to make a difference. We provide name-brand supplies and equipment to our customers, assuring they get products that will meet their needs. Our professional team of Licensed Respiratory Therapists and Occupational Therapists are all part of our clinical team. Handi Medical Supply is proud to provide the best rehab and mobility equipment for each of our customer's specific needs. We work closely with our customers and their care team to find the very best solution available. Our highly skilled Assistive Technology Professionals (ATP), Seating and Mobility Specialists (SMS) are certified by RESNA, the Rehabilitation Engineering and Assistive Technology Society of North America. To learn more about Handi Medical Supply go to www.handimedical.com

Offices: 2505 University Ave West, St Paul, MN 55114, US · 1400 Madison Ave, 618, Mankato, Minnesota 56001, US

home medical equipmentostomy suppliesrespiratory equipment and servicescomplex rehab technologywound care products and negative pressurebathroom safety equipmentaids to daily livingcatheters and urological productscontinence suppliesbeds & mattresses
View all jobs at Handi Medical Supply, Inc

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