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Company Description Hamilton Zoo at Te Kaaroro Nature Precinct is a Zoo and Aquarium Associate Australasia (ZAA) accredited and World Association of Zoos and Aquariums (WAZA) member zoo. Owned and operated by Hamilton Ci…
Skills: Animal Husbandry, Nutrition Coordination, Biosecurity, Time Management, Interpersonal Communication
Company Description This role sits in the Council’s Community Group, which comprises of community focused services such as Hamilton Pool, Parks and Recreation, Hamilton City Libraries and the city’s three main visitor at…
Skills: Swimming, Risk prevention, First Aid, Pool Life Saving, Customer Service
Company Description Hamilton Zoo at Te Kaaroro Nature Precinct is a Zoo and Aquarium Associate Australasia (ZAA) accredited and World Association of Zoos and Aquariums (WAZA) member zoo. Owned and operated by Hamilton Ci…
Skills: Animal Husbandry, Time Management, Interpersonal Communication, Computer Literacy, Biosecurity
Company Description Hamilton Zoo at Te Kaaroro Nature Precinct is a Zoo and Aquarium Associate Australasia (ZAA) accredited and World Association of Zoos and Aquariums (WAZA) member zoo. Owned and operated by Hamilton Ci…
Skills: Animal Husbandry, Nutrition Coordination, Biosecurity, Time Management, Computer Literacy
Company Description Hamilton Zoo at Te Kaaroro Nature Precinct is a Zoo and Aquarium Associate Australasia (ZAA) accredited and World Association of Zoos and Aquariums (WAZA) member zoo. Owned and operated by Hamilton Ci…
Skills: Animal Husbandry, Time Management, Interpersonal Communication, Computer Literacy, Biosecurity
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Full-time, Temporary
Flexible working policy, Professional development, Free health insurance, Free annual health checks, Flu vaccination, Eye testing and glasses reimbursement
Posted 13d ago
~40 hrs/week
Responsibilities
The Business Support Officer will manage resource consent applications, financial administration, and statutory requirements to support the Planning Guidance team. They will also provide professional customer service and assist with audits and reporting for government agencies.
Requirements
Candidates must have at least 2 years of experience in a similar business support or administration role, preferably within a corporate or public sector environment. Proficiency in Microsoft Office and strong communication and problem-solving skills are essential for this position.
Full job description
Company Description
This role sits within the Strategy, Growth and Planning Group who ensure we have long-term guardianship of strategic planning and development. They make decisions in the best interests of our city and our region (with a boundaryless view) and create inter-generational and environmental sustainability.
Our job is looking ahead for the future of our city.
Job Description
He angituutanga: The opportunity
We’re seeking an organised and customer‑focused Business Support Officer to join our Planning Guidance administration team. This is a key support role where you’ll work closely with planners and stakeholders to ensure resource consent processes, financial administration, and statutory requirements are delivered accurately and on time.
Reporting to the Business Manager, you’ll play an important role in supporting outcomes that benefit our community.
In this role, you will undertake administrative tasks that may include:
Process and monitor Resource Consent applications to ensure compliance with legislative and regulatory timeframes.
Pre‑process resource consent applications, including publicly notified applications
Provide financial and regulatory support including invoicing, purchase orders, and monthly accounts management.
Respond to internal and external enquiries, including Official Information (LGOIMA) requests.
Manage external consultation for publicly notified resource consent applications.
Process and monitor Land Information Memorandums (LIMs) in line with statutory requirements.
Prepare reports and assist with audits for government agencies.
Support the Planning Guidance team and wider business support function as required.
Deliver professional, responsive, and customer‑focused service to all customers and applicants.
Contribute positively to change initiatives within the Planning Guidance Unit.
You’re proactive, detail‑oriented, and take pride in delivering high‑quality support. You enjoy working both independently and as part of a collaborative team.
This is a fixed term opportunity until 16 July 2027.
Qualifications
Oo puumanawa me oo wheako | Your skills and experience
At least 2 years’ experience in a similar business support/administration role
Accounts management experience preferred but not essential
Experience providing effective support in a corporate or public sector environment.
Strong problem‑solving skills with the ability to analyse issues and recommend practical solutions.
Excellent written and verbal communication skills.
The ability to manage competing priorities, anticipate requirements, and meet deadlines.
Strong relationship‑building skills and a collaborative working style.
Proficiency in Microsoft Office (Word, Outlook, Excel, Teams) and experience with databases and process mapping.
A results‑focused approach with a commitment to integrity, teamwork, and getting things done.
Additional Information
He aha te wariu o te utu kaimahi? | What’s the salary?
Circa $65K dependent on skills and experience.
Ngaa waahi whakarato painga kei a maatou: What we offer
Flexible by choice; an award-winning flexible working policy.
Opportunities for professional development.
Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
Free annual health checks and flu vaccination.
Eye testing/glasses cost reimbursement.
Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.
If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.
Applications close on the: 13/08/2026
Note: We will be shortlisting as we receive applications.
Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.
All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here
It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.
As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.
This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.
Group: Strategy, Growth & Planning
Related keywords
Business SupportAdministrationResource ConsentPlanning GuidanceFinancial AdministrationInvoicingPurchase OrdersAccounts ManagementLGOIMALand Information MemorandumsAuditsMicrosoft OfficeWordOutlookExcelTeams
Here we share news and information to our community about Hamilton City Council.
Industry
Civic and Social Organizations
Company size
1,001-5,000 employees
Headquarters
Hamilton, Waikato
LinkedIn followers
20,735
There’s no doubt we’re a city on the rise and we’ve made it our mission to improve the wellbeing of Hamiltonians (that’s you). We’re embracing growth and the opportunities it brings, by planning well for the changes coming our way and looking after the things that make our great river city what it is today.
We're an attractive, welcoming and diverse city that celebrates achievement, creativity, innovation and lifestyle.
Being best in business is in our DNA, we strive ourselves in being customer focused, financially sustainable and having the best people delivering the best outcomes for our city.
We’ll continue to embrace our natural environment and the places that bring people together, as it is these spaces that help make our city a great place to live, work, play and visit.
Local governmentEconomic developmentCommunity developmentParks and open spacesMuseum and librariesInfrastructure and transportZoostadiumtheatres and event facilitiesStrategy and planning
Here we share news and information to our community about Hamilton City Council.
Industry
Civic and Social Organizations
Company size
1,001-5,000 employees
Headquarters
Hamilton, Waikato
LinkedIn followers
20,735
There’s no doubt we’re a city on the rise and we’ve made it our mission to improve the wellbeing of Hamiltonians (that’s you). We’re embracing growth and the opportunities it brings, by planning well for the changes coming our way and looking after the things that make our great river city what it is today.
We're an attractive, welcoming and diverse city that celebrates achievement, creativity, innovation and lifestyle.
Being best in business is in our DNA, we strive ourselves in being customer focused, financially sustainable and having the best people delivering the best outcomes for our city.
We’ll continue to embrace our natural environment and the places that bring people together, as it is these spaces that help make our city a great place to live, work, play and visit.
Local governmentEconomic developmentCommunity developmentParks and open spacesMuseum and librariesInfrastructure and transportZoostadiumtheatres and event facilitiesStrategy and planning