Job Summary The core responsibility of the Collector is to ensure all claims are paid in a timely manner. The Collector will review claims to ensure that all documentation required by the Payer is provided, and follow up…
Skills: Medical Billing, Claims Collection, Account Prioritization, Payer Guidelines, Customer Service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$41/hr–$41/hr
Full-time
high school, professional certificate
Posted 10d ago
~40 hrs/week
Responsibilities
The Collector is responsible for ensuring timely payment of claims by reviewing documentation and following up with payers. They manage aging reports, file appeals, and maintain detailed account notes to recover funds.
Requirements
Candidates must have at least three years of experience in medical billing and a high school diploma. Proficiency in Microsoft Suite and strong communication skills are required, while a medical billing certification is preferred.
Full job description
Job Summary
The core responsibility of the Collector is to ensure all claims are paid in a timely manner. The Collector will review claims to ensure that all documentation required by the Payer is provided, and follow up with the Payer to encourage them to remit payment. Will use initiative, work independently and be a critical thinker.
Essential Job Functions
Checks claim status, collects payments and files appeals by making phone calls, sending emails and using the Payer systems.
Makes thorough, detailed notes on all accounts worked in billing system.
Uses strong organizational skills to review aging reports, and able to prioritize accounts for collections.
Ensures all documentation requested by the Payer is provided in an accurate, timely manner.
Under supervision, determines appropriate adjustments, or payment plans that may be beneficial to recover funds.
Keeps up to date with Payer guidelines, and under the direction of the Business Office Manager, adheres to local, state and federal guidelines.
Uses creative and critical thinking skills when attempting to recover payments from Payers and Patients.
Follows a weekly review process and assesses monthly paid, denied and rejected claims for all Payers.
Provides compassion and understanding when interacting with patients by phone and in person.
Maintains a status of all assignments and provides a weekly status report to management including Payer updates.
Performs other tasks as assigned.
Additional Duties
The collector may be assigned one or more additional duties. These duties include, but not limited to, the following:
Makes proper and timely notifications to management staff regarding important updates, issues, and discrepancies within the department.
Attends all mandatory meetings.
Demonstrates a respectful and professional attitude towards management, employees, and clients.
Attends appropriate Continuing Education Classes as required.
Reports system problems immediately to management. Assist with providing information for investigations of incidents as required.
Perform other job-related duties as assigned by the Business Manager.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representation of the knowledge, skills , and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The individual in this position must possess the following qualifications:
Excellent interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines.
Must have computer competency including proficiency with Microsoft Suite, and intermediate understanding of database programs.
Legible handwriting, understanding, and ability to use electronic equipment.
Ability to consistently deliver outstanding customer service to all internal and external customers.
Highly dependable and ability to meet internal deadlines consistently.
Strong organization skills and attentiveness to detail.
Flexible and adaptable, willing and able to adjust to rapidly changing priorities.
Three or more years of experience in the Medical Billing field.
Must have the ability to work independently as well as in groups. Ability to maintain a professional manner and appearance at all times.
Training and Education
The individual in this position must possess the following education requirements:
High school diploma or general education degree (GED)
Completed Medical Billing or Medical Assisting certification program preferred but not required.
Hall Ambulance Service, Inc. provides total emergency medical transportation solutions for over 88% of Kern County, California’s population, including 9-1-1 paramedic, critical care transport, and air ambulance service.
The Company was founded on February 10, 1971, by Harvey L. Hall, under the ideals of care, compassion, and community, also known as the “Hall Way of Doing Things” that are still followed today.
Hall Ambulance is known for providing high-quality advanced life support and basic life support care. Our paramedics and EMTs work in an environment offering the newest equipment, and ambulances that are clean, stocked and ready for the next shift.
Hall Ambulance is the 9-1-1 paramedic provider for seven of the ten exclusive operating areas within Kern County, enabling our paramedics and EMTs to work in a diverse geographic environment, from busy-metropolitan to mountain and desert terrain.
Working with Kern County’s 9-1-1 center, Hall Ambulance's Communications Center (OCD) is responsible for dispatching 100% of ambulance requests for medical aid in Kern County. It is one of 90 centers around the world to have achieved status as an Accredited Center of Excellence (ACE) from the International Academies of Emergency Dispatch (IAED).
Hall Critical Care Transport provides regional interfacility transport solutions for when a patient requires specialized care at another medical facility. Hall CCT is accredited by the Commission on Accreditation of Medical Transport Systems (CAMTS), and was the first accredited ground CCT provider in the state of California.
Offices: 1001 21st Street, Bakersfield, CA 93301, US · Arvin, California 93203, US · Lamont, California 93241, US · Taft, California 93268, US · Frazier Park, California 93243, US
ParamedicEMTCritical Care TransportEmergency Medical ServicesAmbulanceand Emergency Medical DispatchHealth CareTransportationMedical
Hall Ambulance Service, Inc. provides total emergency medical transportation solutions for over 88% of Kern County, California’s population, including 9-1-1 paramedic, critical care transport, and air ambulance service.
The Company was founded on February 10, 1971, by Harvey L. Hall, under the ideals of care, compassion, and community, also known as the “Hall Way of Doing Things” that are still followed today.
Hall Ambulance is known for providing high-quality advanced life support and basic life support care. Our paramedics and EMTs work in an environment offering the newest equipment, and ambulances that are clean, stocked and ready for the next shift.
Hall Ambulance is the 9-1-1 paramedic provider for seven of the ten exclusive operating areas within Kern County, enabling our paramedics and EMTs to work in a diverse geographic environment, from busy-metropolitan to mountain and desert terrain.
Working with Kern County’s 9-1-1 center, Hall Ambulance's Communications Center (OCD) is responsible for dispatching 100% of ambulance requests for medical aid in Kern County. It is one of 90 centers around the world to have achieved status as an Accredited Center of Excellence (ACE) from the International Academies of Emergency Dispatch (IAED).
Hall Critical Care Transport provides regional interfacility transport solutions for when a patient requires specialized care at another medical facility. Hall CCT is accredited by the Commission on Accreditation of Medical Transport Systems (CAMTS), and was the first accredited ground CCT provider in the state of California.
Offices: 1001 21st Street, Bakersfield, CA 93301, US · Arvin, California 93203, US · Lamont, California 93241, US · Taft, California 93268, US · Frazier Park, California 93243, US
ParamedicEMTCritical Care TransportEmergency Medical ServicesAmbulanceand Emergency Medical DispatchHealth CareTransportationMedical