United Kingdom · Hybrid
At Grubtech, we're building the operating system that powers the future of restaurants and quick commerce. From online orders and POS integrations to kitchen operations, deliveries, and analytics, our platform brings eve…
Skills: Customer Onboarding, Relationship Management, Success Analysis, Problem Resolution, Stakeholder Engagement
United Kingdom · Hybrid
At Grubtech, we're building the operating system that powers the future of restaurants and quick commerce. From online orders and POS integrations to kitchen operations, deliveries, and analytics, our platform brings eve…
Skills: B2B SaaS Sales, Direct Sales, Pipeline Management, Negotiation, Closing Skills
Cairo, Cairo, Egypt · On-site
About the Role The Partnerships Specialist is responsible for identifying, developing, and managing strategic partnerships that contribute to Grubtech's commercial growth. The role focuses on building and maintaining str…
Skills: Strategic Partnerships, Business Development, Account Management, Market Research, Negotiation
Cairo, Cairo, Egypt · On-site
About the Role Grubtech is looking for a proactive and detail-oriented Operations Intern to join our Operations team. This opportunity is designed for fresh graduates who are eager to kick-start their careers and gain ha…
Skills: Organizational Skills, Time Management, English Communication, Microsoft Excel, Google Workspace
Cairo, Cairo, Egypt · Hybrid
About Grubtech Grubtech is a B2B SaaS platform that helps restaurants manage their presence across food delivery aggregators and POS systems. We're the middleware layer that makes multi-platform operations seamless — ser…
Skills: Automation Design, Process Optimization, Zapier, Make, AI Tools
Portugal · Remote OK
About Grubtech: Grubtech is transforming how F&B operators run their businesses in the age of delivery-centric dining, cloud kitchens, and virtual brands. Our platform powers the full end-to-end restaurant tech stack: fr…
Skills: B2B SaaS Marketing, AI-native workflows, Demand generation, Brand strategy, Content marketing
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The role focuses on onboarding new customers and nurturing long-term relationships to drive platform adoption and retention. It also involves monitoring customer performance and collaborating with product teams to improve the software roadmap.
Candidates must have native-level English proficiency and at least one year of experience in Customer Success or Onboarding, preferably in SaaS FoodTech. Knowledge of UK POS systems and food delivery networks is highly desirable.
At Grubtech, we're building the operating system that powers the future of restaurants and quick commerce. From online orders and POS integrations to kitchen operations, deliveries, and analytics, our platform brings everything together—so businesses can focus on what they do best.
Founded in 2019, we've grown from a bold idea into a global SaaS company powering 14,000+ active locations across 28 markets, with 1 billion+ online orders processed, a 99.95% order injection rate, and 60% year-over-year growth. Backed by world-class investors and trusted by leading restaurant brands, we're on a mission to simplify operations through technology that scales with our customers.
If you're excited by innovation, ownership, and solving real-world challenges at global scale, we'd love to build the future with you.
Job Overview:
We are looking for a proactive and people-oriented Customer Success Specialist to join our fast-growing team! As part of our newly established UK presence, this is a great opportunity to be part of something exciting from the ground up.
In this role, you will build and nurture long-term relationships with our customers, support their ongoing success with our platform, and help drive adoption and retention. Your ability to connect with people and communicate effectively will be key to ensuring our customers are well-supported, informed, and empowered
Work Model
We're building our presence in the UK! While we establish our UK entity, this role will start as fully remote. Once everything is in place, it will transition into a hybrid role, offering the flexibility of both remote and in-office collaboration.
From Order to Delivery, All in One Place.
We’re the tech that connects food aggregators, POS, and delivery systems, bringing every order and operation together in one place. Trusted by brands across 28+ countries and over 1B orders, Grubtech keeps the global food industry running smoothly.
Offices: Al Abraj Street, 1201, Dubai, AE
From Order to Delivery, All in One Place.
We’re the tech that connects food aggregators, POS, and delivery systems, bringing every order and operation together in one place. Trusted by brands across 28+ countries and over 1B orders, Grubtech keeps the global food industry running smoothly.
Offices: Al Abraj Street, 1201, Dubai, AE
