Hilton Head Island, South Carolina, United States · Remote Solely
$8/hr–$9/hr
AR Specialist (Tenant Receipts & Deposits) REMOTE (Offshore) | Full-time | Accounting / Finance About Us Arboreal Management is the property management arm of Great Expectations, a fast-paced, mission-driven real estate …
Skills: Accounts Receivable, Cash Application, Bank Reconciliation, AppFolio, Bookkeeping
Tacoma, Washington, United States · On-site
$27/hr–$29/hr
Assistant Property Manager (Leasing & Operations) 📍Tacoma, WA (in-person) | Full-time | $27-29/hour, plus commissions! About Us Arboreal Management is the property management arm of Great Expectations, a fast-paced, mis…
Skills: Property Management, Leasing, Resident Relations, Rent Collection, Financial Reporting
Spokane, Washington, United States · On-site
$20/hr–$25/hr
Leasing Associate – Join a Mission-Driven, Fast-Growing Team! 📍 Spokane, WA | Full-Time | $20–$25/hr + Commissions About Us Arboreal Management is the property management arm of Great Expectations, a fast-paced, mission…
Skills: Leasing, Sales, Real Estate, Customer Relationship Management, Marketing Strategy
Spokane, Washington, United States · On-site
$20/hr–$25/hr
Maintenance Technician (Residential buildings) 📍 Spokane, WA | 🕒 Full-time | 💸 $20-25 / hour About Us Arboreal Management is the property management arm of Great Expectations, a fast-paced, mission-driven real estate …
Skills: Hvac, Plumbing, Electrical, Carpentry, General Repairs
Bellevue, Washington, United States · On-site
$27/hr–$29/hr
Assistant Property Manager (Leasing & Operations) 📍Bellevue, WA (in-person) | Full-time | $27-29/hour, plus commissions! About Us Arboreal Management is the property management arm of Great Expectations, a fast-paced, m…
Skills: Property Management, Leasing, Resident Relations, Rent Collection, Financial Reporting
Seattle, Washington, United States · On-site
$23/hr–$25/hr
Leasing Associate – Join a Mission-Driven, Fast-Growing Team! 📍 Seattle, WA | Full-Time | $23–$25/hr + Commissions About Us Arboreal Management is the property management arm of Great Expectations, a fast-paced, mission…
Skills: Leasing, Sales, Real Estate, Customer Relationship Management, Marketing Strategy
Tacoma, Washington, United States · On-site
About Arboreal Management Arboreal Management is a mission-driven property management company focused on affordable and workforce housing in the Pacific Northwest. We’ve grown quickly to manage over 5,000 homes with inte…
Skills: Property Management, Security Operations, Resident Services, Attention To Detail, Professional Communication
Tacoma, Washington, United States · On-site
$22/hr–$24/hr
Leasing Associate – Join a Mission-Driven, Fast-Growing Team! 📍 Tacoma, WA | Full-Time | $22–$24/hr + Commissions About Us Arboreal Management is the property management arm of Great Expectations, a fast-paced, mission-…
Skills: Leasing, Sales, Real Estate, Customer Relationship Management, Marketing Strategy
Seattle, Washington, United States · Hybrid
$130k–$150k/hr
Build the Maintenance Organization of the Future Arboreal Management is one of the fastest-growing affordable housing developers and property management companies in the Pacific Northwest. Our mission is simple: provide …
Skills: Maintenance Operations, Facilities Management, Team Leadership, Operational Systems Design, SOP Development
Hilton Head Island, South Carolina, United States · Remote Solely
$7/hr–$8/hr
Location: Philippines (Remote) Hours: Full-time, aligned with U.S. business hours Compensation: Competitive based on experience Join a Mission-Driven Affordable Housing Company Arboreal Management is one of the fastest-g…
Skills: LIHTC Compliance, Income Certification, Household Eligibility Calculation, File Auditing, Affordable Housing Regulations
Remote Solely
$2k–$2k/mo
People Operations & Talent Acquisition Manager (Philippines) Philippines (Remote) Full-Time US Pacific Time Schedule About Arboreal Management & Tagumpay Arboreal Management is a rapidly growing affordable housing develo…
Skills: Full-cycle Recruiting, Talent Sourcing, Candidate Screening, Onboarding, Employee Lifecycle Management
Hybrid
$120k–$135k/hr
Director of People & Talent Location: Seattle, WA (Hybrid) Compensation: $120,000 - $135,000 plus bonus and benefits Reports To: CEO About Arboreal Great Expectations and its affiliate Arboreal Management is a rapidly gr…
Skills: Talent Acquisition, People Operations, Onboarding, Employee Relations, Leadership Development
Seattle, Washington, United States · On-site
$85k–$95k/yr
Portfolio Manager – In Person (Seattle, WA) $85,000 – $95,000 + Benefits 🌿 About Arboreal Management Arboreal Management is a mission-driven property management company focused on affordable and workforce housing in the…
Skills: Lease-Up Execution, Property Management, Affordable Housing, Workforce Housing, Team Leadership
Hilton Head Island, South Carolina, United States • Remote Solely
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The AR Specialist is responsible for the daily recording of tenant payments and managing the full move-out security deposit process. This includes reconciling cash applications, managing collections for owed balances, and maintaining accurate tenant ledgers in AppFolio.
Candidates need 2-4 years of experience in accounts receivable or bookkeeping, with a strong preference for AppFolio proficiency. Must have high attention to detail, Excel skills, and the ability to overlap at least 6 hours with Pacific Standard Time.
Arboreal Management is the property management arm of Great Expectations, a fast-paced, mission-driven real estate investment firm focused on providing affordable, innovative, and profitable housing throughout the Pacific Northwest.
We manage over 6,000 apartment homes and are growing quickly. We believe in collaboration, data-driven decision-making, and building communities—not just buildings. Our team is small, driven, and deeply committed to changing how housing works.
We’re hiring an AR Specialist to own the accurate and timely recording of tenant payments and the full move-out security deposit process in AppFolio. This role works remotely with our onshore team and is perfect for someone who combines strong data-entry discipline with the judgment to investigate discrepancies and drive balances to resolution.
You’ll own daily cash application, deposit reconciliation, move-out accounting, and collections follow-through—directly contributing to revenue recovery and financial accuracy across our portfolio.
This position requires a minimum 6-hour overlap with Pacific Standard Time (PST).
• Enter scanned tenant checks into AppFolio daily, applying each receipt to the correct tenant, lease, and property ledger.
• Reconcile the batch of scanned check images against recorded payments to confirm every check is captured once, with the correct amount and date.
• Verify recorded receipts tie out to bank deposit totals; flag any over/short or missing items.
• Allocate receipts across rent, late fees, utilities, and other charges per lease and company policy; handle partial and prepaid payments correctly.
• Research and resolve unidentified or misapplied payments, NSF/returned checks, and duplicate entries; escalate unclear items to the AR Manager with a clear summary.
• Keep tenant ledger balances accurate, post adjustments and reversals when approved, and ensure aging is correct.
This role owns the full move-out security deposit workflow—an area where balances currently go uncaptured, estimated at $10K+ per month in recoverable revenue.
• Reconcile the security deposit against the final ledger—prorated rent, unpaid charges, damages, and RUBS (Ratio Utility Billing System) move-out estimates—so utility allocations are captured rather than written off.
• Prepare and process refunds within statutory deadlines, with proper itemization and documentation.
• Open and track receivables where a balance is owed after the deposit is applied, maintaining a live tracker capturing tenant, property, amount, age, and status.
• Follow a defined escalation path for owed balances: tenant portal → payment plan → Stripe payment link → collections agency → small claims, documenting each step and timeline.
• Record refunds, applied deposits, write-offs, and recoveries in AppFolio and the receivables tracker so balances, the GL, and aging stay accurate and reconciled.
• Prepare daily/weekly receipt summaries, batch logs, and AR aging snapshots for the onshore team.
• Maintain clear documentation and flag discrepancies or issues proactively to the AR Manager/Controller.
• 2–4 years of accounts receivable, bookkeeping, or payment-posting experience, required.
• Hands-on experience with AppFolio strongly preferred; Yardi, Buildium, or QuickBooks also acceptable.
• Solid understanding of AR fundamentals: cash application, reconciliation, debits/credits, and aging.
• High accuracy and attention to detail with high-volume data entry.
• Comfortable reading scanned check images and bank deposit reports.
• Proficiency in Excel/Google Sheets (filters, lookups, basic formulas) to build and maintain a receivables tracker.
• Strong written English for clear communication with the onshore team.
• Reliable high-speed internet and a quiet remote work setup; ability to overlap with PST business hours.
• Impactful Work: Own a critical function that directly recovers revenue and keeps our portfolio’s financials accurate.
• AppFolio Expertise: Deepen your skills with industry-leading property management software.
• Growth Path: Gain hands-on AR and property management experience—a launchpad into accounting leadership.
• Mission-Driven Team: Be part of a company redefining affordable and workforce housing in the Pacific Northwest.
• Daily scanned-check batch processed in AppFolio independently with minimal corrections.
• Deposits consistently reconciled to the bank; unapplied/unidentified receipts minimized.
• A working move-out reconciliation process—including RUBS estimates—and a live receivables tracker stood up within 90 days.
• Previously uncaptured move-out balances actively recovered through the triage and collections workflow.
• Accurate financial reporting and well-maintained tenant ledgers.
Location: Remote (Offshore)
Schedule: Minimum 6-hour overlap with Pacific Standard Time (PST) required
System: AppFolio Property Manager
Reports to: AR Manager / Controller
Arboreal is a drug-free workplace, and we use E-Verify to confirm the identity and employment eligibility of all new hires. We background check all new employees upon offer letter acceptance. We encourage people with a criminal record or nontraditional backgrounds to apply.
Mission driven, privately funded affordable housing in the Pacific Northwest
Great Expectations is a mission-driven real estate investment and operating company based in Seattle, focused on developing and acquiring high-quality, affordable, and workforce housing. We’re building the housing our communities need — quickly, efficiently, and without relying on the limited supply of Low Income Housing Tax Credits (LIHTC). By leveraging private capital and a vertically integrated operating model, we deliver real results in a housing market that demands speed, scale, and innovation. Our vision is to create a scalable, replicable model for delivering deeply affordable housing — one that other developers, investors, and cities can use to tackle the housing crisis head-on. We operate our own property management company, Arboreal Management, which gives us a direct connection to our residents and enables high-quality, tech-enabled operations that outperform the industry. At Great Expectations, we: Treat residents as partners, not just tenants Serve our investors with transparency and performance Use data to drive every decision Champion diversity, equity, and inclusion “Pay it forward” by mentoring others and sharing what works We believe affordable housing should be efficient, profitable, and transformational — for communities, investors, and the future of our cities.
Offices: 1112 FEDERAL AVE E, Seattle, WA 98102, US
Mission driven, privately funded affordable housing in the Pacific Northwest
Great Expectations is a mission-driven real estate investment and operating company based in Seattle, focused on developing and acquiring high-quality, affordable, and workforce housing. We’re building the housing our communities need — quickly, efficiently, and without relying on the limited supply of Low Income Housing Tax Credits (LIHTC). By leveraging private capital and a vertically integrated operating model, we deliver real results in a housing market that demands speed, scale, and innovation. Our vision is to create a scalable, replicable model for delivering deeply affordable housing — one that other developers, investors, and cities can use to tackle the housing crisis head-on. We operate our own property management company, Arboreal Management, which gives us a direct connection to our residents and enables high-quality, tech-enabled operations that outperform the industry. At Great Expectations, we: Treat residents as partners, not just tenants Serve our investors with transparency and performance Use data to drive every decision Champion diversity, equity, and inclusion “Pay it forward” by mentoring others and sharing what works We believe affordable housing should be efficient, profitable, and transformational — for communities, investors, and the future of our cities.
Offices: 1112 FEDERAL AVE E, Seattle, WA 98102, US
