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Jobs at Grand Furniture (Now Hiring) — 5 open

Grand Furniture logoGrand Furniture

Retail Office Associate

Newport News, Virginia, United States · On-site

Entry level

Your Next Opportunity Starts at the Front of the Store Ready to kick-start your career and be the person who keeps everything running smoothly? As a Retail Office Associate, you’ll help process customer-financed contract…

Skills: Customer Service, Phone Etiquette, Active Listening, Microsoft Word, Microsoft Excel

Grand Furniture logoGrand Furniture

Sales Professional

Chesapeake, Virginia, United States · On-site

Mid level

About the Job Are you excited to transform your drive into earnings? Our newcomers are currently making a splash with an impressive $64K per year following training, while our experienced team members are enjoying an ave…

Skills: Retail Sales, Furniture Sales, Customer Relationship Management, Communication Skills, Computer Skills

Grand Furniture logoGrand Furniture

Part time & Full time Retail Office Associate (Western Branch)

Chesapeake, Virginia, United States · On-site

Entry level

About the Role As a Retail Office Associate, you’ll be the go-to person for processing customer-financed contracts, maintaining accurate records, and resolving customer concerns with care and professionalism. This is an …

Skills: Customer Service, Phone Etiquette, Active Listening, Microsoft Word, Microsoft Excel

Grand Furniture logoGrand Furniture

Merchandise Support Warehouse Associate

Chesapeake, Virginia, United States · On-site

Entry level

Support the flow. Keep the floor ready. Be the backbone of the store. We are looking for a reliable and detail-oriented Floor Support Coordinator to support our Visual Merchandising team across multiple retail locations.…

Skills: Merchandise Flow Management, Visual Merchandising, Inventory Control, Stockroom Organization, Product Tagging

Grand Furniture logoGrand Furniture

Merchandise Support Warehouse Associate

Newport News, Virginia, United States · On-site

Entry level

Support the flow. Keep the floor ready. Be the backbone of the store. We are looking for a reliable and detail-oriented Floor Support Coordinator to support our Visual Merchandising team across multiple retail locations.…

Skills: Organization, Attention To Detail, Visual Merchandising, Inventory Control, Microsoft Office

Grand Furniture logo

Retail Office Associate

Grand Furniture

Newport News, Virginia, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Pto, Employee Discount, Employee Assistance Program, 401k
  • Posted 16d ago
  • ~40 hrs/week

Responsibilities

The associate manages customer-financed contracts, processes transactions, and maintains accurate records. They are also responsible for greeting guests and resolving account-related inquiries with professionalism.

Requirements

Candidates should have a high school diploma or GED and previous experience in customer service. Proficiency in Microsoft Office and strong communication skills are required.

Full job description

Your Next Opportunity Starts at the Front of the Store

Ready to kick-start your career and be the person who keeps everything running smoothly? As a Retail Office Associate, you’ll help process customer-financed contracts, keep records organized and accurate, and support customers by resolving questions and concerns with professionalism and care. This is a great entry-level opportunity for someone who enjoys helping people, staying organized, and wants to grow in customer service and account management.

Qualifications:

  • Previous experience in customer service (retail or call center preferred)
  • Strong phone etiquette and active listening skills
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Ability to multi-task, stay organized, and work with urgency
  • Confident problem-solving and interpersonal communication skills
  • A high school diploma or GED

Responsibilities:

  • Greet and assist guests in a professional, welcoming manner
  • Open and manage new guest accounts; explain products and services
  • Process customer transactions in person and over the phone
  • Follow up with customers regarding their financed accounts
  • Resolve concerns, answer questions, and direct inquiries appropriately
  • Maintain accurate customer records and process payments
  • Collaborate with team members to ensure customer satisfaction

You're a great fit if you:

  • Thrive in a fast-paced, people-centered environment
  • Enjoy helping others and resolving challenges
  • Take initiative and have a desire to grow
  • Work well independently and as part of a team
  • PTO
  • Employee Discount
  • Employee Assistance Program
  • 401k

Related keywords

RetailCustomer ServiceAccount ManagementMicrosoft WordMicrosoft ExcelMicrosoft PowerPointFinanced ContractsPayment ProcessingCustomer RecordsOffice Administration

About Grand Furniture

LinkedInVisit site

Everyone Gets Interest Free Financing, Guaranteed!

Industry
Furniture and Home Furnishings Manufacturing
Company size
201-500 employees
Founded
1947
Headquarters
Virginia Beach, Virginia
LinkedIn followers
301

Our Family Welcomes Yours to Grand Grand Furniture began as a small, one-store operation in downtown Norfolk, in 1947. Founded by Rose Stein, and assisted by her two sons, Grand quickly gained the reputation as a store where customers could get both quality home furnishings and honest value. These factors have been the cornerstone upon which Grand Furniture has grown. Today, the 3rd generation continues this tradition. Whether you pile on the sofa to watch a family movie or sit at the dining room table after dinner and help kids with their homework, without quality, affordable furniture these scenarios wouldn't be possible. At Grand, our philosophy and promise is to give you honest value on quality home furnishings. We also know you work hard and with that in mind, our goal is to help make your financial life more comfortable. For generations, we have created a financing program that is affordable, accessible and easy for our customers to manage. Whether you are looking to get credit for the first time, re-establish your credit history or just want to buy now and pay later, we've got options that will fit your lifestyle. Grand Furniture, with 6 showrooms in Hampton Roads is part of the GrandBrands family, which includes: Ashley Homestores in Chesapeake, Virginia Beach and Newport News as well as GFO (Grand Furniture Outlet).

Offices: 1305 Baker Rd, Virginia Beach, Virginia 23455, US · 5133 Virginia Beach Blvd, Virginia Beach, Virginia 23462, US · 1591 Crossways Blvd, Chesapeake, Virginia 23320, US · 12097 Jefferson Ave, Newport News, Virginia 23606, US · 836 E Little Creek Rd, Norfolk, Virginia 23518, US

E-CommerceOnline PortalsRetailFurniture
View all jobs at Grand Furniture

About Grand Furniture

LinkedInVisit site

Everyone Gets Interest Free Financing, Guaranteed!

Industry
Furniture and Home Furnishings Manufacturing
Company size
201-500 employees
Founded
1947
Headquarters
Virginia Beach, Virginia
LinkedIn followers
301

Our Family Welcomes Yours to Grand Grand Furniture began as a small, one-store operation in downtown Norfolk, in 1947. Founded by Rose Stein, and assisted by her two sons, Grand quickly gained the reputation as a store where customers could get both quality home furnishings and honest value. These factors have been the cornerstone upon which Grand Furniture has grown. Today, the 3rd generation continues this tradition. Whether you pile on the sofa to watch a family movie or sit at the dining room table after dinner and help kids with their homework, without quality, affordable furniture these scenarios wouldn't be possible. At Grand, our philosophy and promise is to give you honest value on quality home furnishings. We also know you work hard and with that in mind, our goal is to help make your financial life more comfortable. For generations, we have created a financing program that is affordable, accessible and easy for our customers to manage. Whether you are looking to get credit for the first time, re-establish your credit history or just want to buy now and pay later, we've got options that will fit your lifestyle. Grand Furniture, with 6 showrooms in Hampton Roads is part of the GrandBrands family, which includes: Ashley Homestores in Chesapeake, Virginia Beach and Newport News as well as GFO (Grand Furniture Outlet).

Offices: 1305 Baker Rd, Virginia Beach, Virginia 23455, US · 5133 Virginia Beach Blvd, Virginia Beach, Virginia 23462, US · 1591 Crossways Blvd, Chesapeake, Virginia 23320, US · 12097 Jefferson Ave, Newport News, Virginia 23606, US · 836 E Little Creek Rd, Norfolk, Virginia 23518, US

E-CommerceOnline PortalsRetailFurniture
View all jobs at Grand Furniture

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