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GK Management Co., Inc

Maintenance Technician II Job Description

GK Management Co., Inc. is a diversified real estate development and management group of companies and

partnerships. Its focus is to expand its portfolio of proven and well-located properties including multi-family,

industrial, retail, commercial, for-sale and congregate care through acquisition and development while providing

stable cash flow to its partners and outside investors.

Job Summary

Under the Supervision of the Maintenance Manager, the Maintenance Technician II is responsible for assisting to

maintain the overall appearance and maintenance needs of the community. Responsibilities include curb appeal;

help the Maintenance and/or Community Manager; coordinate make-readies and move ins/move out schedules;

perform general maintenance repairs; conduct preventative maintenance and participate in the

construction/rehabilitation needs of the apartment community.

The selected candidate will collaborate with the Maintenance and/or Community Manager for the overall property in

order to assist the leasing staff in achieving the overall occupancy goals, and assisting in resident retention by

providing a quality living experience for the residents.

Essential Functions

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and

requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks

other than those stated in this job description.

 Assist with the daily activities of the property’s maintenance team. Apply GK policies and procedures to all

maintenance operations of the community.

 Ensure all work is completed according to GK standards.

 Collaborate with the Maintenance Manager to coordinate the move-in schedule and ensure the timeliness and

effective completion of all repairs in preparation for all new residents. Unit turns need to be completed in 5

days.

 Assist in managing open service requests through OneSite. Work orders need to be completed in 24-48 hours.

 Communicate with the Maintenance Manager regarding the status of work and any potential issues, reporting

anything that may be a potential liability.

 Comply with GK’s key control policy by ensuring all keys must be secured and no keys can be taken home

without authorization from GK Management.

 Deliver outstanding customer service to all residents.

 Communicate with Maintenance Manager to maintain an up-to-date supply inventory on all equipment, tools,

and supplies for the property.

 Help to consistently maintain a clean and attractive environment around the leasing office, clubhouse, pool,

laundry rooms, mailrooms, and all common areas.

 Pick up trash on the property and in common areas, which includes but is not limited to, driveways, parking

lots, curbs, trash receptacles areas, exterior hallways, breezeways, laundry rooms, mailrooms, and any other

public areas.

 Ensure policies and procedures, as well as safety and compliance expectations are met.

 Conduct preventative maintenance on various equipment, electrical and plumbing systems, HVAC, swimming

pool(s), carpentry, dry wall, exterior structural and appliances.

 Work with Maintenance and/or Community Manager to complete monthly and annual inspections on time.

Job Title: Maintenance Technician II

FLSA Status: Non-Exempt

Reports to: Maintenance Manager

Direct Reports: None

Employee Name:

Department: Facilities/Maintenance

Location:

Date:

 Comply with GK Management career apparel requirements.

 Report to Maintenance Manager if there are any inoperable vehicles on property, leaks, mold, injury, criminal

activity and ensure incident report is submitted immediately.

 Participate in safety meetings and perform all work duties in a safe and efficient manner, in accordance with

company safety policies.

 Work with Maintenance Manager to respond promptly to resident complaints, concerns, and requests.

 A flexible schedule to include weekends, evenings and holidays.

 Complete Property Inspections as needed.

Other Responsibilities

 Walk the property several times a day and pick up new debris, including pet waste. Ensure pet stations are

stocked and emptied at all times.

 Help maintain the property’s flowerbeds, plants, and grass area, including pool cleaning or routine pool

maintenance (including pool furniture), and snow removal.

 Help maintain clean doors and light fixtures throughout property, as directed.

 Help conduct monthly lighting inspections and replacements of lights where needed.

 Help keep work areas, maintenance shops, storage areas, and equipment clean, and well organized.

 Help perform common area painting.

 Present a professional, efficient attitude to ensure resident satisfaction while working within company

guidelines.

 Performs other duties as assigned.

Materials and Equipment

This role routinely uses stepstools, ladders, power tools, hammers, drills, saws, and basic hand tools. Hand carts are

used to transports supplies. Work aides include electrical, plumbing, maintenance, and cleaning supplies. Other

work aids can include paint, paint thinner, caulking, tile, and concrete.

This role also uses standard office equipment such as computers, smart phones, photocopiers, filing cabinets and

other presentation materials.

Knowledge, Skills and Abilities

 Ability to interact effectively with management, co-workers, visitors, and residents

 Superior customer service skills

 Strong attention to detail, organizational, time-management, and problem solving skills

 Ability to work independently

 Ability to work weekends, respond to after hour emergencies, as needed. A valid driver’s license and reliable

transportation is needed.

 Ability to read/speak/write English language proficiently

 Intermediate computer knowledge

 Ability to perform professional level maintenance services

 Knowledge of and ability to use simple tools and equipment

 Intermediate knowledge with troubleshooting and repairing HVAC, Electrical, Plumbing, Hardware and

Millwork

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very

active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The

employee must frequently lift and/or move items over 60 pounds with assistance. Specific vision abilities required

by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust

focus.

Working Conditions

The majority of the work day is spent indoors performing repairs inside of apartments and when performing

computer related work. Exposure to seasonal temperatures occurs during summer and winter months.

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving

mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

Statement of Purpose

This document provides descriptive information about the above GK Management Co., Inc. position. Work actually

performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or

career planning, the information contained herein should only be used as a guidelines or recommendation for the

content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities

described in this document is not a guarantee of employment or promotion. GK Management Co., Inc reserves the

right to make changes to this document as deemed necessary without providing advance written notice.

Your signature below indicates that you have received a copy of this job description, understand, and agree that it

applies to the job you are employed to perform for GK Management Co., Inc. as of this date, that it supersedes all

previous job descriptions you may have had, and will continue in force until and unless replaced by a subsequent job

description. This job description does not change the at-will nature of your employment.

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