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Jobs at Global Relay (Now Hiring) — 11 open

Global Relay logoGlobal Relay

Windows Systems Administrator - L2

Vancouver, British Columbia, Canada · On-site

$75k–$95k/yr

Senior+

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and prese…

Skills: Microsoft Exchange, Active Directory, Group Policy Objects (GPO), SCCM, MDT

Global Relay logoGlobal Relay

Technical Product Manager

London, England, United Kingdom · On-site

Mid level

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and prese…

Skills: Technical Product Management, Agile, Scrum, Requirement Elicitation, User Story Creation

Global Relay logoGlobal Relay

U.S. Tax Manager

Vancouver, British Columbia, Canada · On-site

$110k–$150k/yr

Mid level

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and prese…

Skills: US Corporate Tax, Indirect Tax, Sales and Use Tax, Tax Provisioning, US GAAP

Global Relay logoGlobal Relay

Senior DevOps/MLOps

Vancouver, British Columbia, Canada · On-site

$90k–$130k/yr

Senior

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and prese…

Skills: DevOps, MLOps, Kubernetes, Docker, CI/CD

Global Relay logoGlobal Relay

Intermediate II DevOps/MLOps

Vancouver, British Columbia, Canada · On-site

$80k–$100k/yr

Mid level

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and prese…

Skills: DevOps, MLOps, CI/CD, Kubernetes, Docker

Global Relay logoGlobal Relay

Kitchen Porter

London, England, United Kingdom · On-site

Entry level

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and prese…

Skills: Inventory Management, Food Preparation, Food Service, Cleaning and Sanitation, Stock Control

Global Relay logoGlobal Relay

Program Manager - Pre Sales

New York, New York, United States · On-site

$130k–$150k/yr

Senior+

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and prese…

Skills: Program Management, Technical Sales, Solutions Engineering, SaaS Operations, Capacity Planning

Global Relay logoGlobal Relay

Director, Finance - 18 Months Maternity Leave Contract

Vancouver, British Columbia, Canada · On-site

$140k–$190k/yr

Senior+

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and prese…

Skills: Financial Reporting, Revenue Operations, Payroll Management, Strategic Leadership, Internal Controls

Global Relay logoGlobal Relay

Director, Customer Success

New York, New York, United States · On-site

$170k–$250k/yr

Senior+

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and prese…

Skills: SaaS Customer Success, Team Management, Contract Negotiation, Strategic Planning, Customer Retention

Global Relay logoGlobal Relay

Strategic Sales Development Representative

New York, New York, United States · On-site

$60k–$80k/yr

Entry level

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and prese…

Skills: Lead Generation, Business Development, Salesforce, LinkedIn Sales Navigator, ZoomInfo

Global Relay logoGlobal Relay

Network Automation Specialist - L3 (DevOps)

Vancouver, British Columbia, Canada · On-site

$90k–$120k/yr

Senior

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and prese…

Skills: Python, Ansible, JavaScript, Bash, Infrastructure as Code

Global Relay logo

Windows Systems Administrator - L2

Global Relay

Vancouver, British Columbia, Canada • On-site

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Senior+

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  • $75k–$95k/yr
  • Full-time
  • professional certificate
  • Extended health benefits program, Virtual healthcare, Wellness allowance, Annual vacation days, Paid sick days, Maternity/parental enhancement program
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

Manage and support Windows environments with a focus on corporate services for Exchange, Active Directory, and desktop management. Responsibilities include incident resolution, root cause analysis, and ensuring high service availability and disaster recovery compliance.

Requirements

Requires 3-5 years of direct Exchange experience and at least 10 years of overall IT administration experience. Candidates must have extensive knowledge of Windows Server infrastructure and the ability to troubleshoot complex technical problems.

Full job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

The Windows Administrator – L2, is a key member of the Operations team and works closely with our other Windows System Administrators, Security staff and Cyber Security Operations Center team. The Windows Administrator is responsible to manage and support our Windows environments, with a focus on corporate services for Exchange, Active Directory, and desktop management (GPO, SCCM, MDT, MSI re-packaging).

Your responsibilities:

  • Administer corporate Active Directory and Microsoft Exchange environments, act as a SME for other internal and client facing AD & Exchange deployments.
  • Develop, implement, and manage desktop management policies related to securing desktops, applying group policies, and deploying software.
  • Update documentation, write new procedures, and detail Exchange and Active Directory configurations.
  • Deliver timely and high quality incident resolution and post-incident analysis focusing on root cause, prevention, and knowledge transfer.
  • Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.
  • Respond in a timely manner to Support and Operations cases related to Exchange, AD or other Windows Server issues.
  • Ensure all Windows systems operate with a high service availability.
  • Ensure that the corporate services adhere to our Business Continuity and Disaster Recovery Programs.

About you:

  • Minimum 3-5 years of direct experience with Exchange and at least 10 years of overall experience in IT administration and advanced computer support.
  • Technology infrastructure design, implementation and management including Microsoft Active Directory, DNS, DHCP, LDAP, MDT, and SCCM.
  • Ability to monitor, test and analyze system activities to ensure maximum performance, efficiency, and availability.
  • Ability to analyze system usage and plan for growth or increases in system capacity.
  • Ability to identify and resolve problems affecting systems performance, efficiency, and availability in a timely manner.
  • Ability to assess the need for any system reconfigurations (minor or significant).
  • Extensive knowledge of Microsoft Exchange including experience with mailbox server failover and cluster management.
  • Extensive knowledge of Windows server, Active Directory, DNS, DHCP, DFS, DFS-R, File and Print Services, and GPO validation, management, and implementation.
  • Knowledge of Microsoft Exchange PowerShell commands needed to manage Exchange features, roles, mailboxes, performance and troubleshooting.
  • Comfortable with Microsoft Office applications including Microsoft Project and Visio with knowledge of Office Outlook features, configuration and troubleshooting.
  • Experience with troubleshooting & resolving complex technical problems, writes reports and creates documentation processes and procedures.
  • Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environment.
  • Comfortable working under pressure in a fast-paced environment.
  • Excellent interpersonal and communication skills in both verbal and written English.
  • Strong organization skill and initiatives.
  • Resourcefulness in problem solving abilities.
  • Knowledge of IP phone systems would be considered an asset.
  • Microsoft MCSA, A+, or MTA certification would be considered an asset.

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. 

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. 

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range
$75,000—$95,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

Related keywords

Windows Systems AdministratorMicrosoft ExchangeActive DirectoryGPOSCCMMDTMSI Re-packagingDNSDHCPLDAPPowerShellWindows ServerDFSDFS-RFile and Print ServicesMicrosoft Project

About Global Relay

LinkedInVisit site

Founded in 1999, Global Relay delivers compliant communications solutions for regulated organizations

Industry
Software Development
Company size
1,001-5,000 employees
Founded
1999
Headquarters
Vancouver, BC
LinkedIn followers
69,719

Global Relay is a leading provider of end-to-end recordkeeping solutions for the global financial sector and other highly regulated industries. Founded in 1999, Global Relay delivers a complete suite of compliant communications solutions, spanning a unified, intelligent archive, powerful data connectors, AI-enabled surveillance, and our own Global Relay App. Global Relay’s integrated recordkeeping solutions enable regulated organizations to meet collaboration, privacy, and security requirements.

Offices: 220 Cambie Street, 2nd Floor, Vancouver, BC V6B 2M9, CA · 1155 Avenue of the Americas, Floors 38-42, New York, NY 10036, US · 45 Cannon Street, London, England, GB · 121 W Wacker Dr, 33rd Floor, Chicago, Illinois, US

Message ArchivingComplianceeDiscoveryIMBloombergSoftware-as-a-ServiceSaaSMobile Instant MessagingVoIPCollaboration
View all jobs at Global Relay

About Global Relay

LinkedInVisit site

Founded in 1999, Global Relay delivers compliant communications solutions for regulated organizations

Industry
Software Development
Company size
1,001-5,000 employees
Founded
1999
Headquarters
Vancouver, BC
LinkedIn followers
69,719

Global Relay is a leading provider of end-to-end recordkeeping solutions for the global financial sector and other highly regulated industries. Founded in 1999, Global Relay delivers a complete suite of compliant communications solutions, spanning a unified, intelligent archive, powerful data connectors, AI-enabled surveillance, and our own Global Relay App. Global Relay’s integrated recordkeeping solutions enable regulated organizations to meet collaboration, privacy, and security requirements.

Offices: 220 Cambie Street, 2nd Floor, Vancouver, BC V6B 2M9, CA · 1155 Avenue of the Americas, Floors 38-42, New York, NY 10036, US · 45 Cannon Street, London, England, GB · 121 W Wacker Dr, 33rd Floor, Chicago, Illinois, US

Message ArchivingComplianceeDiscoveryIMBloombergSoftware-as-a-ServiceSaaSMobile Instant MessagingVoIPCollaboration
View all jobs at Global Relay

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