New York, New York, United States · Hybrid
Job Description We're at a critical inflection point in our product journey. Our technology is transforming how donors give and how nonprofits raise funds, but to scale our impact, we need product people who can turn dee…
Skills: Product management, Product strategy, Customer insight, Product roadmap, Technical fluency
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You will own product lines or high-impact projects by gathering customer insights, defining precise requirements, and collaborating with engineering and design teams to ship products. You are responsible for driving product direction, prioritizing initiatives, and navigating development with live clients to ensure successful adoption.
Candidates must have 6+ years of product management experience with a proven track record of shipping products and strong technical fluency. You must demonstrate first-principles product thinking, precise scoping abilities, and the capacity to manage multiple parallel workstreams effectively.
We're at a critical inflection point in our product journey. Our technology is transforming how donors give and how nonprofits raise funds, but to scale our impact, we need product people who can turn deep customer understanding into products that ship. We're hiring at multiple levels: depending on your experience, you'll own an entire product line end to end, or own individual high-impact projects within one. Scope, title, and compensation are calibrated accordingly.
You'll own real product surface area from day one: gathering insight from customers and internal teams, shaping priorities, defining requirements precisely enough that engineers can build fast, and shipping. You'll work closely with engineering, design, GTM, and our nonprofit and platform partners turning insights into scalable product.
This is a high impact role, perfect for someone who thrives at the intersection of product strategy, customer experience, and execution.
Lead discovery with our nonprofit and platform partners and internal teams to identify pain points and uncover opportunities that inform the product roadmap
Take a one-liner request and turn it into a fully scoped, unambiguous spec that engineers can execute immediately
Translate field learnings and business goals into prioritized, high-ROI product initiatives that advance Chariot's mission of simplifying charitable payments
Form the hypothesis, find the cheapest way to test it, define the metric, and track it
Define clear product requirements, reduce ambiguity, and streamline cross-functional communication so engineering can move faster with fewer blockers and higher-quality output
Successfully onboard clients while the product is actively being built, gathering critical feedback while maintaining client confidence and satisfaction
6+ years of product management experience
First-principles product thinking: you connect customer pain points to product solutions, and behind your best work there's an insight others missed
Precise scoping and spec writing: you turn ambiguous requests into well-defined projects engineers can execute
Highly organized and detail-oriented: you manage multiple parallel workstreams, follow through on commitments, and nothing falls through the cracks
You ship: a track record of work that actually got built, launched, and adopted
Clear, followable communication, written and live
Technical fluency — comfort with data models, API docs, webhooks/auth flows — whether from a CS degree or self-taught (expected for the most senior scope; a big plus otherwise)
Note: Requirement scales with scope — expected at the most senior level, a strong plus otherwise.
Experience building product process (roadmaps, metrics, cycle planning) at an early or growth-stage startup
B2B SaaS fintech, or payments experience
Familiarity with nonprofit sector, CRMs (Salesforce NPSP, Blackbaud), or fundraising platforms
Track record of improving processes to reduce manual work
At Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better. $600B gets donated to charity each year in the US and the existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that.
Traction. Annualizing over $1.8B in payment volume through Chariot. Tens of thousands of nonprofits already onboarded including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania.
Impact: That money services nonprofits working in homelessness, health, education, the environment, and so much more.
Market opportunity: Billion dollar revenue opportunity. Fintech company operating in an untapped $600B market
The Team. >30% of Charioteers are former founders. NYC office, in-person Monday through Thursday, WFH Friday. The public handbook shows how we operate.
🏥 Healthcare: Comprehensive healthcare, including options that are 100% covered by Chariot for you
🌴 Time-Off: 18 days PTO and 13 holidays - take the time off that you want and need to relax and recharge
👶 Parental Leave: 100% paid parental leave, including 12 weeks for primary caregivers
🍽️ Team Lunches: Weekly team lunches
🌯 Dinner on Chariot: Free dinner every day at office past 8pm
🎉 Team Events: Monthly team building events
💎Employee-friendly equity: 2 year exercise window and double-trigger acceleration
😎 Company Retreats: To get away - we all convene 2-3x / year company retreats
🎁 Matching Gifts: Matching DAFs and daily charitable giving through GoodToday
Get on Chariot, make DAF giving easy for everyone.
Chariot is a fintech company building financial infrastructure for the $326 billion donor-advised fund (DAF) market, the fastest-growing segment of philanthropy. Our gift processing platform is an end-to-end solution for processing DAF payments, including workplace giving. It combines a financial account with AI-powered data transformation to solve a fast-growing operational challenge that costs the 1.4 million nonprofits and thousands of grantmakers in the U.S. millions of hours annually. DAFpay by Chariot, named one of TIME’s Best Inventions of 2025, is the industry’s first DAF payment option. It is embedded on over 100,000 nonprofits’ donation forms including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania. Backed by Maveron, Y Combinator, SV Angel, and Spark Capital, our team is committed to empowering nonprofits to achieve their visions. *Chariot is a financial technology company, not a bank. Chariot Deposit Accounts are provided by Column N.A., Member FDIC.
Offices: 575 8th Ave, Floor 20, New York, NY 10018, US
Get on Chariot, make DAF giving easy for everyone.
Chariot is a fintech company building financial infrastructure for the $326 billion donor-advised fund (DAF) market, the fastest-growing segment of philanthropy. Our gift processing platform is an end-to-end solution for processing DAF payments, including workplace giving. It combines a financial account with AI-powered data transformation to solve a fast-growing operational challenge that costs the 1.4 million nonprofits and thousands of grantmakers in the U.S. millions of hours annually. DAFpay by Chariot, named one of TIME’s Best Inventions of 2025, is the industry’s first DAF payment option. It is embedded on over 100,000 nonprofits’ donation forms including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania. Backed by Maveron, Y Combinator, SV Angel, and Spark Capital, our team is committed to empowering nonprofits to achieve their visions. *Chariot is a financial technology company, not a bank. Chariot Deposit Accounts are provided by Column N.A., Member FDIC.
Offices: 575 8th Ave, Floor 20, New York, NY 10018, US
