Charlotte, North Carolina, United States · On-site
Mid level
Charlotte, NC Office Full-Time - 100 % Work On-Site Basic Function The Inside Sales Representative (ISR) supports customers and the sales organization by providing high-quality service, accurate order processing, and tim…
Skills: Customer Service, Order Processing, Inside Sales, CRM, ERP Systems
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Job Title: SQL Engineer FLSA Status: Exempt Location: Chester, SC Summary: The SQL Engineer is responsible for supporting the manufacturing facility by monitoring, analyzing, and maintaining data integrity across busines…
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Job Title Machine Operator FLSA Status: Non-Exempt Location: Chester, SC Summary: Responsible for the preparation, set-up, start-up, operation, and monitoring of manufacturing equipment to produce quality products in acc…
Job Title Machine Operator FLSA Status: Non-Exempt Location: Chester, SC Summary: Responsible for the preparation, set-up, start-up, operation, and monitoring of manufacturing equipment to produce quality products in acc…
Job Title Security Associate FLSA Status: Non-Exempt Location: Chester, SC Essential Duties & Responsibilities: Security attendants perform various functions to keep company property and environment safe and crime free. …
Skills: Communication, Observation, Interpersonal Skills, Proactive Problem Solving, Teamwork
Job Title Security Associate FLSA Status: Non-Exempt Location: Chester, SC Essential Duties & Responsibilities: Security attendants perform various functions to keep company property and environment safe and crime free. …
Job Title EHS Specialist I – Night Shift (Must be able to train on days or nights) FLSA Status: Exempt Location: Chester, SC Summary: The EHS Specialist I – Night Shift is responsible for supporting the Envir…
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Job Title EHS Specialist I – Night Shift (Must be able to train on days or nights) FLSA Status: Exempt Location: Chester, SC Summary: The EHS Specialist I – Night Shift is responsible for supporting the Envir…
Skills: EHS Training, Compliance Inspections, Incident Investigation, Root Cause Analysis, PPE Management
Job Title Material Handler- Receiving FLSA Status: Non-Exempt Location: Chester, SC Summary: The Material Handler in Receiving is responsible for receiving, inspecting, verifying, and storing incoming raw materials, spar…
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Job Title Material Handler- Receiving FLSA Status: Non-Exempt Location: Chester, SC Summary: The Material Handler in Receiving is responsible for receiving, inspecting, verifying, and storing incoming raw materials, spar…
Skills: Forklift Operation, Inventory Control, Receiving, Material Handling, Data Entry
Job Title Process Engineer FLSA Status: Non-Exempt Location: Chester, SC Summary: The Process Engineer is responsible for supporting and improving manufacturing processes related to tire production. This position focuses…
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Job Title Process Engineer FLSA Status: Non-Exempt Location: Chester, SC Summary: The Process Engineer is responsible for supporting and improving manufacturing processes related to tire production. This position focuses…
Skills: Process Optimization, Root Cause Analysis, PFMEA, SOP Development, Data Analysis
Job Title EHS- Administrative Assistant FLSA Status: Non-Exempt Location: Chester, SC Summary: The Administrative Assistant – EHS provides administrative and clerical support to the Environmental, Health, and Safet…
Skills: Administrative Support, OSHA Recordkeeping, Microsoft Office Suite, Data Entry, Customer Service
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Full-time
high school
Posted 8d ago
~40 hrs/week
Responsibilities
The Inside Sales Representative provides high-quality customer service, processes orders, and prepares quotes to support revenue growth. They handle inbound and outbound communications while collaborating with field sales teams to ensure a positive customer experience.
Requirements
Candidates must have a high school diploma and 1-3 years of experience in inside sales, customer service, or order management. Proficiency in Microsoft Office and experience with CRM or ERP systems is preferred.
Full job description
Charlotte, NC Office
Full-Time - 100 % Work On-Site
Basic Function
The Inside Sales Representative (ISR) supports customers and the sales organization by providing high-quality service, accurate order processing, and timely sales support. This role handles inbound and outbound communication, prepares quotes, assists with product information, and ensures a positive customer experience while supporting revenue growth.
Key Responsibilities
Customer Service & Sales Support
Respond to inbound calls, emails, and online inquiries
Provide customers with product, pricing, and availability information
Process orders, returns, replacements, and account updates
Troubleshoot basic order or service issues and follow standard workflows
Maintain accurate documentation in CRM and internal systems
Inside Sales & Revenue Support
Prepare quotes within established pricing guidelines
Conduct routine outbound follow-ups on quotes and open orders
Identify upsell and cross-sell opportunities
Support field sales teams with documentation, samples, and scheduling
Maintain strong product knowledge to guide customers effectively
Workload Expectations
Manage high-volume daily customer communication
Complete 5–15 quotes per day depending on complexity
Process 20–40 orders or service tickets per day
Maintain consistent follow-up on assigned quotes and customer needs
Perform other related duties as assigned
Success in This Role Looks Like
Accurate and timely order entry
Consistent quote turnaround and follow-up
High customer satisfaction scores
Strong collaboration with internal and field sales teams
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Job Competencies
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Budget
Computer Skills
Conflict Management
Customer Service
Decision Making
Problem Solving
Product Expertise
Project Management
Results Driven
Sales Goal
Business Acumen
Sales Skills
Self-Development
Strategic Thought
Technical Skills
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Education / Training
This position requires a high school diploma.
Qualification/Experience
1–3 years of inside sales, customer service, or order management experience
Strong communication, organization, and multitasking skills
Ability to work effectively in a fast-paced environment
Computer & Technical Skills
Knowable working with ERP systems for order processing, inventory tracking, and customer account management a plus. Proficiency in CRM/ERP systems
Basic knowledge: Microsoft Word: Office, Excel, PowerPoint, Outlook skills, including OMS, and MPS (Data analysis for sales reporting).
Headquartered in Singapore, Giti Tire is a global tire company, fully integrated across R&D, manufacturing, and distribution serving consumers in over 130 countries around the world. The Giti Tire Manufacturing (USA), Ltd. is proud to be the first North American plant and is producing passenger and light truck tires for the replacement and original equipment markets.
Offices: 2978 Lancaster Hwy, Richburg, South Carolina 29729, US
Headquartered in Singapore, Giti Tire is a global tire company, fully integrated across R&D, manufacturing, and distribution serving consumers in over 130 countries around the world. The Giti Tire Manufacturing (USA), Ltd. is proud to be the first North American plant and is producing passenger and light truck tires for the replacement and original equipment markets.
Offices: 2978 Lancaster Hwy, Richburg, South Carolina 29729, US