Job DetailsJob Location: Fort Collins, CO 80524Salary Range: $15.16 - $25.00 HourlyLocated in an historic 100-year-old grain mill, Ginger and Baker is home to two restaurants, a coffee shop, teaching kitchen, event spaces and a retail market. It's become a community gathering place for dining, shopping, learning, celebrating and enjoying a great slice of homemade pie. Ginger and Baker features authentic Colorado cuisine and is proud to partner with local farmers, ranchers, food artisans and craftspeople to showcase the innovative, hardworking spirit that makes Northern Colorado so unique. We are committed to the highest quality guest service and dining experience; requiring commitment, dedication and skill from our 100+ team members.
SUMMARY
This position may blend culinary talent, setup/breakdown, cleaning, serving beverages, and teaching skills to support the Culinary Instructor in driving amazing guest experiences. The Teaching Kitchen Assistant reports to the Teaching Kitchen Coordinator. This position is responsible for creating an atmosphere that will inspire Guests and Team Members to return. The Teaching Kitchen Assistants serve as Ginger and Baker ambassadors, engaging the guest at every opportunity and ensuring a memorable experience, creating repeat guests
The main responsibilities of the Teaching Kitchen Assistant are to arrive to the building several hours before class at their scheduled time, set up the room based on equipment lists provided to them, assist the chef during class, bus tables, return clean dishes to their assigned areas, communicate with guests during class and also answer basic questions about the Teaching Kitchen and Ginger and Baker. You may serve drinks during class, help set the room for the end of class for guests to eat, and clean the room to set standards after all guests have left.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Follows and adheres to our customer service standards to exceed the Guest expectation.
Delivers all required support in setup/service during class/breakdown and cleaning as instructed, resulting in creating an exceptional cooking class experience at each class using the game plans provided.
Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
Ensures high standards of sanitation and cleanliness are maintained throughout the experience by keeping work area and guest areas clean and organized.
Ensures all food items are cooked under sanitary conditions.
Follows and adheres to our standard operating procedures (SOPs) are maintained and consistently followed.
Seeks opportunities to increase cooking class participation and retail sales.
Demonstrate verbal and written communication skills with employees and customers.
May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc.
Additional responsibilities as assigned by TK Coordinator and Class Instructors.
Able to learn our Ginger and Baker history talking points and communicate them/share stories with guests.
EQUIPMENT/SOFTWARE USED
May be required to make copies and use basic office equipment.
May use all kitchen equipment including hot and sharp kitchen tools.
EDUCATION AND EXPERIENCE
Proficient oral communication skills with other Guests, members of management, professional, and support staff are also required.
Professional beverage or restaurant service, knife and culinary skills a plus.
Able to accurately read and make measurements.
SCHEDULE
This is not a Monday thru Friday job. There are always going to be days when you won’t be able to leave right at your scheduled time. This role requires days, nights, weekend and holiday availability.
RESPONSIBILITIES TO SAFETY:
Protect the safety of self, team members and Ginger and Baker guests at all times.
Promptly report any incidents and/or potentially harmful equipment or situations to the immediate supervisor.
Report/document safety-related accidents and incidents at once to immediate supervisor and appropriate department(s), following documented procedures.
Follow all company and department safety policies and procedures as required.
Operate equipment in a safe manner that will not lead to injury of yourself or others.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS & WORK ENVIRONMENT
While performing the duties of this job, the employee is regularly required to stand; walk; go up and down stairs; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to taste or smell. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. The noise level in the work environment is usually loud.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
BENEFITS
Paid Time Off Accrual for full-time employees
Sick leave provided by the Healthy Families and Workplaces Act
Medical Coverage: access to ICHRA plan with employer contribution toward employee only premium
Voluntary Dental and Vision Plans
Company-paid Life Insurance
Accidental Death and Dismemberment Coverage Available
Qualifications